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Are you being TOO social?
Pitfall 1: Being Overly Social
Hi Erin!
I admit that I saw you looked at my profile. I see you work for Freebirds. It
would be a dream to work with you guys sometime in the future. We’ve
worked with Maggiano’s for over 7 years!
I’d love to send you a copy of my book. Or you can reject my invitation if you
don’t want me to bug you again, I’ll understand. :)
Best,
Brice
The solution to being too social
1. Don’t intentionally drive users TO
competitive waters
2. Make it a one-way valve
3. The one exception may be to drive to
SME’s LinkedIn Profile *IF* you have LI
Sales Navigator
BRICE MCBETH
What We Obsess
About
What We SHOULD
Obsess About
CONVERSION OPTIMIZATION
What an A/B Test Looks Like
Can you tell the winning variation?
BriceMcBeth.com/CoreShop99
Copy of Today’s Slides
Download The Tools / Worksheets
Download Book Salon Chairs Don’t Sell Themselves
Upcoming Event Links
Pitfall 2: Weak About Us Page
Does you About Us page prevent you
from selling more product?
WEBSITE OPTIMIZATION
Take the Family-Owned statement mentioned
sitewide and substantiate with a team page.
Users who viewed the Meet The Team page
purchased more often with higher value orders.
5X
Higher E-Commerce
Conversion Rate
151%
Higher Avg.
Order Value
Challenges
Client married to
design
Complex envelope
customization process
High abandonment at
start of customization
process
Expensive to rebuild
customization engine
with potential to
“misdiagnose” the
problem
Hypothesis
Adding phone number will
give user confidence that if
an issue arises during
customization process,
help/support is available
Results
+0Phone Calls
60%Increase in sales
400%Increase in engagement
Pitfall 2: Weak About Us Page
The solution to fixing your weak About
Us page
1. Tell your story
2. Explain WHY
3. Make what you do EXCLUSIVE to
you
4. Have a REASON for them to contact
you
Pitfall 3: Not Running A/B Split Tests
Are you designing by committee
or based on a hunch?
CONVERSION OPTIMIZATION
65% Of Great Ideas Fail
Experienced exponential growth
from embracing the process
Realized those great ideas weren’t
as great as they thought
Took pride in their failures, learned
what NOT to do, then stacked the
WIN’S!
Failed Tests
Successful
Tests
CONVERSION OPTIMIZATION
What an A/B Test Looks Like
Can you tell the winning variation?
Results
359%Increase in Primary CTA Clicks
$29kPotential Yearly Online
Reservation Value
0.72%Increase in Online Reservations
from the Dinner Menu Pages
Results
359%Increase in Primary CTA Clicks
$29kPotential Yearly Online
Reservation Value
0.72%Increase in Online Reservations
from the Dinner Menu Pages
INSURANCE
Hypothesis
Adding phone number will
give user confidence that if
an issue arises during
customization process,
help/support is available
Results
+0Phone Calls
60%Increase in sales
400%Increase in engagement
Hypothesis
Adding phone number will
give user confidence that if
an issue arises during
customization process,
help/support is available
Results
+0Phone Calls
60%Increase in sales
400%Increase in engagement
SUBSTANTIATION
+65%
+65%
+50-255%
+65%
+50-255%
+400%
+65%
+50-255%
+400%
+10,000%
Test It to Best It
1. What works for some doesn’t work
for everyone
2. 65% of ideas fail - testing is the only
way to know which 35% improves
sales conversions
3. Embrace losing tests as winning
insights
4. Cooler, sexier, cleaner, more white
space does NOT always work better
5. Get started with Google Optimize
and go from there
Pitfall 3: Not Running A/B Split Tests
BriceMcBeth.com/CoreShop99
Copy of Today’s Slides
Download The Tools / Worksheets
Download Book Salon Chairs Don’t Sell Themselves
Upcoming Event Links Free Quick
Assessment
Q&A

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99% Of Your Visitors Aren't Buying

  • 1. Are you being TOO social?
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  • 12. Pitfall 1: Being Overly Social Hi Erin! I admit that I saw you looked at my profile. I see you work for Freebirds. It would be a dream to work with you guys sometime in the future. We’ve worked with Maggiano’s for over 7 years! I’d love to send you a copy of my book. Or you can reject my invitation if you don’t want me to bug you again, I’ll understand. :) Best, Brice
  • 13. The solution to being too social 1. Don’t intentionally drive users TO competitive waters 2. Make it a one-way valve 3. The one exception may be to drive to SME’s LinkedIn Profile *IF* you have LI Sales Navigator
  • 15. What We Obsess About What We SHOULD Obsess About
  • 16. CONVERSION OPTIMIZATION What an A/B Test Looks Like Can you tell the winning variation?
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  • 18. BriceMcBeth.com/CoreShop99 Copy of Today’s Slides Download The Tools / Worksheets Download Book Salon Chairs Don’t Sell Themselves Upcoming Event Links
  • 19. Pitfall 2: Weak About Us Page Does you About Us page prevent you from selling more product?
  • 20. WEBSITE OPTIMIZATION Take the Family-Owned statement mentioned sitewide and substantiate with a team page. Users who viewed the Meet The Team page purchased more often with higher value orders. 5X Higher E-Commerce Conversion Rate 151% Higher Avg. Order Value
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  • 22. Challenges Client married to design Complex envelope customization process High abandonment at start of customization process Expensive to rebuild customization engine with potential to “misdiagnose” the problem
  • 23. Hypothesis Adding phone number will give user confidence that if an issue arises during customization process, help/support is available Results +0Phone Calls 60%Increase in sales 400%Increase in engagement
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  • 27. Pitfall 2: Weak About Us Page The solution to fixing your weak About Us page 1. Tell your story 2. Explain WHY 3. Make what you do EXCLUSIVE to you 4. Have a REASON for them to contact you
  • 28. Pitfall 3: Not Running A/B Split Tests Are you designing by committee or based on a hunch?
  • 29. CONVERSION OPTIMIZATION 65% Of Great Ideas Fail Experienced exponential growth from embracing the process Realized those great ideas weren’t as great as they thought Took pride in their failures, learned what NOT to do, then stacked the WIN’S! Failed Tests Successful Tests
  • 30. CONVERSION OPTIMIZATION What an A/B Test Looks Like Can you tell the winning variation?
  • 31. Results 359%Increase in Primary CTA Clicks $29kPotential Yearly Online Reservation Value 0.72%Increase in Online Reservations from the Dinner Menu Pages
  • 32. Results 359%Increase in Primary CTA Clicks $29kPotential Yearly Online Reservation Value 0.72%Increase in Online Reservations from the Dinner Menu Pages INSURANCE
  • 33. Hypothesis Adding phone number will give user confidence that if an issue arises during customization process, help/support is available Results +0Phone Calls 60%Increase in sales 400%Increase in engagement
  • 34. Hypothesis Adding phone number will give user confidence that if an issue arises during customization process, help/support is available Results +0Phone Calls 60%Increase in sales 400%Increase in engagement SUBSTANTIATION
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  • 37. +65%
  • 41. Test It to Best It 1. What works for some doesn’t work for everyone 2. 65% of ideas fail - testing is the only way to know which 35% improves sales conversions 3. Embrace losing tests as winning insights 4. Cooler, sexier, cleaner, more white space does NOT always work better 5. Get started with Google Optimize and go from there Pitfall 3: Not Running A/B Split Tests
  • 42. BriceMcBeth.com/CoreShop99 Copy of Today’s Slides Download The Tools / Worksheets Download Book Salon Chairs Don’t Sell Themselves Upcoming Event Links Free Quick Assessment
  • 43. Q&A