1. BRIAN E. WALL
Tomball, TX. ♦ Cell: 314-210-2866 ♦ Email: brian.e.wall@gmail.com
www.linkedin.com/in/BrianWall2
PROFILE
An energetic, highly qualified career counselor and professional leader with human resources, customer service, security
and sales experience within an organization. Adept at developing and executing plans that lead teams to successful
conclusions in stressful situations, while managing needs of the individual, team, and overall mission. Strong leader with
management skills that foster teamwork and cohesion, working to quickly and effectively resolve conflicts, while focusing
on the safety and welfare of organizations. Recognized as a highly effective communicator with leaders both internal and
external to the organization, with excellent customer service skills.
CORE COMPETENCIES
 Policy interpretation & adherence  Advanced MS Office Products use  Conflict & problem resolution
 Customer database maintenance  Customer phone support and F2F  Confidentiality & security
 Prioritization & ability to multitask
 Quality control assistance &
follow-up inspection/Compliance
 Analyze data and produce reports
 Exceed company goals & achieved
higher personal goals
 Customer relationship development
 Superior public speaking &
communication skills
RELEVANT WORK HISTORY
 Senior Army Reserve Component Career Counselor Ft Riley, KS (07/2013 – Present)
 Senior Operations NCO Coraopolis, PA (09/2012 – 06/2013)
 Recruiting NCO, Prior Service Coraopolis, PA (09/2009 – 08/2012)
 Program Manager, Officer Accessions St Peters, MO (09/2005 – 08/2009)
 Liaison NCO, 95th
Division Oklahoma City, OK (08/2004 – 08/2005)
 Career Counselor/Retention NCO Lexington, KY (12/2000 – 07/2004)
RELEVANT EXPERIENCE
MASTER SERGEANT, SENIOR CAREER COUNSELOR
 14 years extensive experience in office management workflow and administrative support
 Created annual budget and maintained unit cash reserve account by requesting funds and balancing expenditures
 Supervised 105 people providing end-state requirements to meet company goals. Trained, developed and mentored
employees to maximize performance and exceed company goals through individual counseling & direction.
 Trained hundreds of employees in career benefits and incentives to be able to train their individual units.
 Analyzed multiple resources and policies to provide action plans to upper level management
 Supported an Equal Opportunity Program for a unit comprised of 135 personnel through training and mentorship.
 Possess US Secret security clearance; handled sensitive and classified information to include HIPAA compliance
STAFF SERGEANT, RADAR OPERATOR AND MAINTAINER
 10 years’ experience in employment of 5 tactical military air defense radar systems in a small 2-3 man teams
 Analyzed data from multiple sources in an operations center to track objects in the airspace over Tuzla, Bosnia and
the northern edge of Albania along the border of Serbia.
 Managed 24 hour work schedules for 6 persons to ensure constant surveillance of the area of operations
EDUCATION/TRAINING
 Human Resources Management (62 Cr) UMUC, Adelphi, MD (Current)
 Equal Opportunity Leadership Course Coraopolis, PA (09/2011)
 Security Managers Course Fort McCoy, WI (10/2008)
 Total Army Instructor / Trainer Course Lexington, KY (05/2003)
 Advanced Non Commissioned Officer Course Fort McCoy, WI (01/2003)
 Army Reserve Retention and Transition NCO Course Fort McCoy, WI (12/2000)
AWARDS
Meritorious Service Medal x5 ♦ Army Commendation Medal x5 ♦ Army Achievement Medal x7 ♦ Kosovo Campaign Medal
♦ Armed Forces Expeditionary Medal ♦ NATO Medal ♦ Global War on Terrorism Service Medal ♦ Good Conduct Medal ♦