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Cause Marketing &
Corporate Partnership
BRIAN HAWKINS
CATALYST Cause Marketing
CauseMarketing@me.com
Beginning to Beginning
Step by Step Approach to Building a Cause Marketing Partnership
 Determine Your Organizational Needs -- Awareness & $$$
 Establish Your Goals – What do You Hope to Achieve
 Take Stock of Your Assets – Outreach, Internal & External
 Define Your Publics – Who You Reach & Serve
 Research & Target Partner Matches – Medias, Companies
 Research & Contact Decision Makers – Their Goals?
 Develop & Present Proposal to Decision Makers
 Secure a Yes! Now the Real Work Begins!
Speaking from Experience
Cause Marketing Agency Work
Since 1993
Cause Marketing Professor at
UCSD Since 2003
Determine Awareness & Fundraising
Needs
 Who do you need to reach?
 Who do you want to serve?
 What are your shortcomings?
 What do you excel at and want to share?
 How can a partnership help?
Establish Your Goals – What do You
Hope to Achieve
 Clearly define your mission and vision
 Who will be better off should your program proceed?
 How will those directly served benefit?
 How will the community also benefit?
 Determine realistic milestones
Take Stock of Your Assets – Outreach,
Internal & External
 Whom you serve
 Methods of outreach
 Audiences you reach
 Touch points such as mail, email, direct interaction
 Impacts and outcomes
Determining Value to Prospects
 First step…audit your resources. How many “touch points” to
you offer a potential partner?
 Outcome: Go to potential media or corporate partner from
position of strength.
Define Your Publics – Who You Reach
& Serve
 Directly Impacted…
 Demographic – Recipients
 Mapping – Service area
 Indirectly Impacted…
 Community at large
 Supporters
Research & Target Partner Matches –
Medias, Companies
 Search for media and companies with common targets
 Shared mission and vision
 Target medias and companies with related business
 Match employee profile with your work
 Compare messages and see if they are synchronous
Secure Media Partners!
 Begin with an open dialogue
 Present your goals and the benefits that you offer
 Compare target consumers and companies
 Brainstorm ways to blend mission and messages
 Consider benefits including spokespersons and content
 Create a synchronous message and overall theme
 Build a collaborative package of benefits
 Compare who and how to contact and present to corp.
Research & Make Contact with
Decision Makers – Their Goals?
 Marketing
 Media
 Community Relations
 Human Resources
 Advertising & Public Relations Agencies
 Share Holders
Develop & Present Proposal to
Decision Makers
 Introduction – The Organization
 Concept Description – The Big Idea
 Communities Served – Who Benefits
 Partner Roles & Responsibilities – Who Does What
 Partner Benefits – List for All Partners
 Media & Promotion – Getting the Word Out
 Outcomes – Desired End Results & Metrics
Now the Real Work Begins!
 Ramping Up for Partnership Implementation
 Establish Metrics – Valuation (See AMA Valuation Study)
 Program Planning and Development
 Marketing and Media
 Outreach and Program Follow-Through
 Ongoing Measure of Success and Fulfillment
 Track Media, Consumer and Press Coverage
 Archive All Program Outcomes and Community Impacts
 Create a Program Completion Synopsis
Ramping Up for Partnership
Implementation
 Team on deck – program, fulfillment, marketing
 Actionable plan – roles, responsibilities and timeline
 Create a communications protocol with partners
 Keep data and information flowing
 Engage key team members as new opportunities arise
Establish Metrics
 Measureable outcomes established to include:
 Partner goals – non-profit, media and corporate
 Communities served – demographics included
 Services or output from the program – what is delivered
 Awareness – marketing, media and PR coverage
 Gauge feedback using direct contact and social medias
Program Planning & Development
 Involve key partners in program implementation
 Incorporate key constituents served in development
 Establish team reporting on progress
 Organically grow, the best programs evolve
 Maintain ongoing and regular reporting
Marketing & Media
 Begin with medias controlled by each partner:
 Non-profit internal communications – donors and support
 Non-profit external communications – recipients
 Non-profit contact – email, newsletters, website
 Non-profit medias – traditional and social medias
 Media partner(s) – packaged media and PR efforts
 Corporate partner(s) – customer interaction, POS, POA
 Corporate partner(s) – product and service engagement
Outreach & Program Follow-Through
 Maximize services, awareness and outcomes
 Involve partners (media and companies) employees
 Gauge feedback from recipients and partners alike
 Engage partners in delivering and promoting success
 Incorporate feedback in evolving program change
Ongoing Measure of Success &
Fulfillment
 Gauge and chronicle feedback through:
 Recipient partner communications
 Website feedback
 Emails and letters
 Traditional media coverage
 Social media postings, tweets, (chatter)
Track Media, Consumer & Press
Coverage
 Enlist the assist of media and corporate partners
 Use campaign name searches online
 Use ‘clipping’ services for traditional and new medias
 Chronicle and share the good and bad (no rug sweeps)
 Work with medias, ask them to send you coverage
 Incorporate and promote coverage via social medias
Archive All Program Outcomes &
Community Impacts
 Keep track and archive all outcomes
 Record particularly notable successes
 Share triumphs as well as challenges with partners
 Chronicle challenges and associated changes made
 Keep your numbers maintained and consistent
Create a Program Completion
Synopsis
 Invest time in creating a thorough review
 Present in a complete, concise and visual presentation
 Match outcomes with goals and promises
 Include screen shots and links to community and media
 Create a positive momentum for next year and beyond!

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Cause Marketing Intro Presentation SU 13

  • 1. Cause Marketing & Corporate Partnership BRIAN HAWKINS CATALYST Cause Marketing CauseMarketing@me.com
  • 2. Beginning to Beginning Step by Step Approach to Building a Cause Marketing Partnership  Determine Your Organizational Needs -- Awareness & $$$  Establish Your Goals – What do You Hope to Achieve  Take Stock of Your Assets – Outreach, Internal & External  Define Your Publics – Who You Reach & Serve  Research & Target Partner Matches – Medias, Companies  Research & Contact Decision Makers – Their Goals?  Develop & Present Proposal to Decision Makers  Secure a Yes! Now the Real Work Begins!
  • 3. Speaking from Experience Cause Marketing Agency Work Since 1993 Cause Marketing Professor at UCSD Since 2003
  • 4. Determine Awareness & Fundraising Needs  Who do you need to reach?  Who do you want to serve?  What are your shortcomings?  What do you excel at and want to share?  How can a partnership help?
  • 5. Establish Your Goals – What do You Hope to Achieve  Clearly define your mission and vision  Who will be better off should your program proceed?  How will those directly served benefit?  How will the community also benefit?  Determine realistic milestones
  • 6. Take Stock of Your Assets – Outreach, Internal & External  Whom you serve  Methods of outreach  Audiences you reach  Touch points such as mail, email, direct interaction  Impacts and outcomes
  • 7. Determining Value to Prospects  First step…audit your resources. How many “touch points” to you offer a potential partner?  Outcome: Go to potential media or corporate partner from position of strength.
  • 8. Define Your Publics – Who You Reach & Serve  Directly Impacted…  Demographic – Recipients  Mapping – Service area  Indirectly Impacted…  Community at large  Supporters
  • 9. Research & Target Partner Matches – Medias, Companies  Search for media and companies with common targets  Shared mission and vision  Target medias and companies with related business  Match employee profile with your work  Compare messages and see if they are synchronous
  • 10. Secure Media Partners!  Begin with an open dialogue  Present your goals and the benefits that you offer  Compare target consumers and companies  Brainstorm ways to blend mission and messages  Consider benefits including spokespersons and content  Create a synchronous message and overall theme  Build a collaborative package of benefits  Compare who and how to contact and present to corp.
  • 11. Research & Make Contact with Decision Makers – Their Goals?  Marketing  Media  Community Relations  Human Resources  Advertising & Public Relations Agencies  Share Holders
  • 12. Develop & Present Proposal to Decision Makers  Introduction – The Organization  Concept Description – The Big Idea  Communities Served – Who Benefits  Partner Roles & Responsibilities – Who Does What  Partner Benefits – List for All Partners  Media & Promotion – Getting the Word Out  Outcomes – Desired End Results & Metrics
  • 13. Now the Real Work Begins!  Ramping Up for Partnership Implementation  Establish Metrics – Valuation (See AMA Valuation Study)  Program Planning and Development  Marketing and Media  Outreach and Program Follow-Through  Ongoing Measure of Success and Fulfillment  Track Media, Consumer and Press Coverage  Archive All Program Outcomes and Community Impacts  Create a Program Completion Synopsis
  • 14. Ramping Up for Partnership Implementation  Team on deck – program, fulfillment, marketing  Actionable plan – roles, responsibilities and timeline  Create a communications protocol with partners  Keep data and information flowing  Engage key team members as new opportunities arise
  • 15. Establish Metrics  Measureable outcomes established to include:  Partner goals – non-profit, media and corporate  Communities served – demographics included  Services or output from the program – what is delivered  Awareness – marketing, media and PR coverage  Gauge feedback using direct contact and social medias
  • 16. Program Planning & Development  Involve key partners in program implementation  Incorporate key constituents served in development  Establish team reporting on progress  Organically grow, the best programs evolve  Maintain ongoing and regular reporting
  • 17. Marketing & Media  Begin with medias controlled by each partner:  Non-profit internal communications – donors and support  Non-profit external communications – recipients  Non-profit contact – email, newsletters, website  Non-profit medias – traditional and social medias  Media partner(s) – packaged media and PR efforts  Corporate partner(s) – customer interaction, POS, POA  Corporate partner(s) – product and service engagement
  • 18. Outreach & Program Follow-Through  Maximize services, awareness and outcomes  Involve partners (media and companies) employees  Gauge feedback from recipients and partners alike  Engage partners in delivering and promoting success  Incorporate feedback in evolving program change
  • 19. Ongoing Measure of Success & Fulfillment  Gauge and chronicle feedback through:  Recipient partner communications  Website feedback  Emails and letters  Traditional media coverage  Social media postings, tweets, (chatter)
  • 20. Track Media, Consumer & Press Coverage  Enlist the assist of media and corporate partners  Use campaign name searches online  Use ‘clipping’ services for traditional and new medias  Chronicle and share the good and bad (no rug sweeps)  Work with medias, ask them to send you coverage  Incorporate and promote coverage via social medias
  • 21. Archive All Program Outcomes & Community Impacts  Keep track and archive all outcomes  Record particularly notable successes  Share triumphs as well as challenges with partners  Chronicle challenges and associated changes made  Keep your numbers maintained and consistent
  • 22. Create a Program Completion Synopsis  Invest time in creating a thorough review  Present in a complete, concise and visual presentation  Match outcomes with goals and promises  Include screen shots and links to community and media  Create a positive momentum for next year and beyond!