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3rd December 2005   @Copyrights Reserved 2005 - RFID Team : INFS 640
Wal*Mart Case Study:
RFID & Supply Chain Management

                     TEAM MEMBERS

                     •Angrish, Sangita
                     •Chivukula, Venkata S.
                     •DeWitt, Brendon
                     •Patel, Raxesh
                     •Shamsi, Shazeb
                     •Yellapragada, Ramachandra

3rd December 2005   @Copyrights Reserved 2005 - RFID Team : INFS 640
Agenda
    Introduction to RFID
    Introduction to Supply Chain Management
     (SCM)
    Introduction to Wal*Mart and its Business
     Processes
    RFID in Wal*Mart
    Current RFID Usage
    Limitations and Challenges of RFID
    Future of RFID
3rd December 2005   @Copyrights Reserved 2005 - RFID Team : INFS 640
Introduction
 What is RFID ?
 Why RFID over Bar-Code ?
 RFID Working and Infrastructure




3rd December 2005   @Copyrights Reserved 2005 - RFID Team : INFS 640
What is RFID?
     Electronic tagging technology that allows an
     object, place, or person to be automatically
     identified at a distance without a direct line-of-
     sight, using an electromagnetic
     challenge/response exchange.




3rd December 2005    @Copyrights Reserved 2005 - RFID Team : INFS 640
RFID
•    40 years old technology
•    Why being Used NOW?
             •      right time to use the technology
             •      Benefits OUTWEIGH the Deployment Costs




3rd December 2005            @Copyrights Reserved 2005 - RFID Team : INFS 640
Why RFID over Barcode ?
    Ability to read without line-of-sight
    Serialized numbering scheme enables more powerful
                   Understanding
                   Diagnosing
                   Controlling of Supply Chain
    Serial numbers provides individual entity tracking and
     much more detailed behavior of SCM than UPC or EAN
     used in Bar codes
    No duplicate reading of the same tag – a possibility in
     Bar codes
    More powerful sensor-network and monitoring-system
     than bar-code systems.



3rd December 2005                 @Copyrights Reserved 2005 - RFID Team : INFS 640
RFID Components

                                      RFID


            Reader                                                         TAG


                                       Antenna               Silicon Chip        Substrate




3rd December 2005       @Copyrights Reserved 2005 - RFID Team : INFS 640
Working of RFID
    Reader generate signals that are dual purpose: provide
     power for a tag, and create an interrogation signal.
    Tag captures the energy from Reader and executes
     commands sent by the Reader
    Tag sends back a signal containing a unique digital ID
     (96-bit serial number) that can be looked up in a
     database available to the reader to determine its identity,
     perhaps expressed as a name, manufacturer, SKU
     (stock keeping unit) number, and cost.
    Tags are generally passive because they require no
     batteries or maintenance.



3rd December 2005     @Copyrights Reserved 2005 - RFID Team : INFS 640
RFID Infrastructure
        Existing software systems
           UNABLE to handle serial numbers
             Solution – RFID Middleware
        RFID Middleware : Layer between RFID readers and
         the application software
         Consists of :
           1.  Lower level device and data management
           2.  Higher Interpretation level

                         Context generation and
                             Interpretation

                       Device              Data
                       Management          Management

3rd December 2005        @Copyrights Reserved 2005 - RFID Team : INFS 640
RFID Infrastructure (contd.)
    Lower level devices such as motion sensors,
     programmable logic arrays and human
     interfaces fetch data and provides to Data
     management layer
    Data management layer provides some
     functionality of filtering data due to intermittent
     appearances and disappearances
    After the data management layer yields data, the
     Interpretation layer extracts inference from such
     data and forwards it to the applications that
     deploy RFID

3rd December 2005   @Copyrights Reserved 2005 - RFID Team : INFS 640
Up Next……
 Introduction to RFID
 Introduction to Supply Chain Management
  (SCM)
 Introduction to Wal*Mart and its Business
  Processes
 RFID in Wal*Mart
 Current RFID Usage
 Limitations and Challenges of RFID
 Future of RFID
3rd December 2005   @Copyrights Reserved 2005 - RFID Team : INFS 640
Introduction to Supply Chain
                     Management
       Supply Chain Management
      1.     Coordination of a network of facilities and distribution options
      2.     Includes procurement, processing and distribution
       Five core processes
      1.     Planning
      2.     Sourcing
      3.     Making
      4.     Delivering
      5.     Returning
       Integration of these processes to maximize
        benefits

3rd December 2005            @Copyrights Reserved 2005 - RFID Team : INFS 640
Introduction to Supply Chain
                 Management (contd.)
        Three levels of supply chain management
      1.       Strategic – linked to corporate strategy
      2.       Tactical
      3.       Operational – involve day to day activities




3rd December 2005             @Copyrights Reserved 2005 - RFID Team : INFS 640
Introduction to Supply Chain
                 Management (contd.)

 Overall Goal
         Optimize supply chains
         Provide more accurate and time sensitive
          information
         Maximize sales and profits




3rd December 2005    @Copyrights Reserved 2005 - RFID Team : INFS 640
Introduction to Supply Chain
                 Management (contd.)
       RFID and Supply Chain
            Provide real time information
            Better readings of customers and markets
            Ability to provide right products at the right times


         Deloitte & Touché benchmark initiative
            Only 7% of companies managing supply chain
             effectively
            These 7% are 73% more profitable than other
             companies
3rd December 2005          @Copyrights Reserved 2005 - RFID Team : INFS 640
Up Next……
 Introduction to RFID
 Introduction to Supply Chain Management
  (SCM)
 Introduction to Wal*Mart and its Business
  Processes
 RFID in Wal*Mart
 Current RFID Usage
 Limitations and Challenges of RFID
 Future of RFID
3rd December 2005   @Copyrights Reserved 2005 - RFID Team : INFS 640
Wal-Mart Introduction and
             Business Processes




3rd December 2005   @Copyrights Reserved 2005 - RFID Team : INFS 640
Operations
        Wal Mart Stores
      1.       Largest segment accounting to about 67.3% of 2005 fiscal
               sales
      2.       Super centers
      3.       Discount stores
      4.       Neighborhood Markets

        SAM’s Club
      1.       Consists of membership warehouse clubs accounting to 13%
               of 2005 fiscal sales

        Wal-Mart International
      1.       Accounted to 19.7% of 2005 sales

3rd December 2005            @Copyrights Reserved 2005 - RFID Team : INFS 640
Business Model of Wal*Mart
    Market Strategy of Wal*Mart
      1.   Everyday Low prices (EDLP)
      2.   Employs both “Clicks & Bricks” and “Bricks & Mortar” strategy

    Organizational Development
      1.   Specialty Division
      2.   Retail Division

    Competitive Advantage
      1.   Price match guarantee

    Market opportunity
      1.   B2B Single firm network
      2.   B2C E-Tailer Business Model
3rd December 2005           @Copyrights Reserved 2005 - RFID Team : INFS 640
Supply Chain Management at
                  Wal*Mart
 Procurement and Distribution
 Logistics Management
 Inventory Management




3rd December 2005   @Copyrights Reserved 2005 - RFID Team : INFS 640
Procurement and Distribution
Procurement
       Procurement involves getting goods from
        different manufacturers
       Involves reducing the purchasing costs as far
        as possible
       Goods procured directly from the
        manufacturers, bypassing all intermediaries



3rd December 2005   @Copyrights Reserved 2005 - RFID Team : INFS 640
Procurement and Distribution
Distribution
           Distribution centre is divided in different groups depending on the
            quantity of goods received
           Goods to be used internally in US arrive in pallets & imported goods
            arrive in re-usable boxes.
           Employees have access to the inventory levels of all the products
           Employee makes two scans-
             1. For identifying the pallet
             2. For identifying the location from where the stock had to be picked
                 up
           Bar codes & RFID used to label different products, shelves & bins
           The hand held computers guide employee to the location of the specific
            product.
              The quantity of the product required from the center is entered in
                 the hand held computer, which updates the information on the main
                 central server.
              computers enable packaging department to get accurate
                 information such as storage, packaging & shipping,
                       Saves time in unnecessary paperwork.
3rd December 2005
                       Enables supervisorsReserved 2005 - RFID Team : INFS 640 closely
                                  @Copyrights
                                              to monitor their employees
Logistics Management
    Involves managing transportation & delivery of products
    More than 7000 company owned trucks services
     Distribution centers
    This enables shipping of goods from distribution centers
     to the stores within 2 days and replenish the store
     shelves twice a week
    “Private Fleet Driver handbook” – tracking drivers
     activities
    “Cross Docking” – from Manufacturer to Customer
    Cross Docking enabled “demand chain”
    “Demand chain” - Customers ‘pull’ the products instead
     of retailers having to “push” them
3rd December 2005        @Copyrights Reserved 2005 - RFID Team : INFS 640
Inventory Management
    Wal*Mart set up its own satellite system in 1983
    Reducing unproductive inventory as far as possible
    Use of Bar-code & RFID technologies for easy packing
     and counting of the inventories, efficient picking and
     receiving & proper inventory control of the products
    “Massively Parallel Processor “ - enables easy tracking
     movement of goods & stock levels across all distribution
     centers and stores
    Use of “Magic Wand” to keep track of inventory in stores
    Use of sophisticated algorithm and technology
     infrastructure to forecast the quantities of each item to be
     delivered, based on inventories in the store and
     customer needs
    Centralized inventory database
3rd December 2005        @Copyrights Reserved 2005 - RFID Team : INFS 640
Up Next……
 Introduction to RFID
 Introduction to Supply Chain Management
  (SCM)
 Introduction to Wal*Mart and its Business
  Processes
 RFID in Wal*Mart
 Current RFID Usage
 Limitations and Challenges of RFID
 Future of RFID
3rd December 2005   @Copyrights Reserved 2005 - RFID Team : INFS 640
RFID in Wal*Mart
 Initiated the plan to implement RFID in its
  supply chain in June 2003
 Subsequently, reinforced the RFID
  standards and specifications in November
  2003




3rd December 2005     @Copyrights Reserved 2005 - RFID Team : INFS 640
RFID in Wal*Mart
 Specification of RFID Components
 TAGS
 EPC
 Why RFID?
 EFFICIENCY
 WAL*MART SUPPLIERS




3rd December 2005     @Copyrights Reserved 2005 - RFID Team : INFS 640
Specification of RFID Components

 EPC
 Type of Chip
 TAG
 Distribution Centers to accept RFID
  tagged products




3rd December 2005   @Copyrights Reserved 2005 - RFID Team : INFS 640
Specification of RFID Components

    EPC
       96 bit unique number to identify an item in the
        supply chain.
       Global Trade Identification Number.

    EPC data format on the chip is Class 1
     Version 2 communication protocol.
     Class 0: Factory programmable protocol
     Class1: Provides the capability to write serial numbers
             on the chip
3rd December 2005     @Copyrights Reserved 2005 - RFID Team : INFS 640
Specification of RFID Components

    TAGS
          Operates in the UHF spectrum
                        868 MHz to 956 MHz
       Carries the 96-bit serial number
       Is field programmable
              Allows      suppliers to write serial numbers to the tags
                    while being applied to the products




3rd December 2005               @Copyrights Reserved 2005 - RFID Team : INFS 640
WHY RFID?
         OBJECTIVE: To increase the efficiency
          of its supply chain.
         It will
      -        Enhance Transparency of supply chain
      -        Help in minimizing cost and labor
      -        Strengthen inventory control



3rd December 2005       @Copyrights Reserved 2005 - RFID Team : INFS 640
Efficiency
    Wal*Mart aims to reduce the practice of
     manually placing the order
    Has achieved 10% reduction in the case
    Implementation of RFID tags in Wal*Mart’s
     inventory has helped boost sales by keeping
     shelves better stocked
    Usage of RFID has reduced out-of-stock
     merchandise by 16% at the stores that have
     implemented RFID tags for more than a year.

3rd December 2005   @Copyrights Reserved 2005 - RFID Team : INFS 640
RFID COST
Cost Benefit Analysis
     Initial Research indicated cost of RFID tag was above
     $1.

     At present, TAG costs about 30 cents

     Cost will drop to less than 5 cents, if deployed on a large
     scale

   Analysts suggest that the tag should be approx. 1 cent
   for small ticket items

3rd December 2005     @Copyrights Reserved 2005 - RFID Team : INFS 640
Wal*Mart Suppliers
 130 major suppliers ship merchandise to
  Wal*Mart distribution centers with about
  5.4 million tags
 By 2006, Wal*Mart aims to mandate RFID
  implementation for all its suppliers




3rd December 2005      @Copyrights Reserved 2005 - RFID Team : INFS 640
Wal*Mart Suppliers
 Major             Suppliers:
     Gillette
     Hewlett-Packard
     Johnson & Johnson
     Kimberly Clark
     Kraft Foods
     Nestle
     Proctor and Gamble


3rd December 2005        @Copyrights Reserved 2005 - RFID Team : INFS 640
Wal*Mart Suppliers
 Kimberly-Clark
          Manufacturer of paper goods products
              Eg:   Kleenex, Huggies
       Tagged Scott paper Towels shipment with
        RFID tags
       First supplier to use RFID – April 2004




3rd December 2005          @Copyrights Reserved 2005 - RFID Team : INFS 640
Up Next……
 Introduction to RFID
 Introduction to Supply Chain Management
  (SCM)
 Introduction to Wal*Mart and its Business
  Processes
 RFID in Wal*Mart
 Current RFID Usage
 Limitations and Challenges of RFID
 Future of RFID
3rd December 2005   @Copyrights Reserved 2005 - RFID Team : INFS 640
Successful Implementation of RFID
   Harvard Research suggests a seven step
    model for successful implementation of
    RFID.




3rd December 2005   @Copyrights Reserved 2005 - RFID Team : INFS 640
Seven Step Model
1.       Understand our visibility requirements
2.       Query other end users about
         recommendations for trials
3.       Move into the action phase in a real-world
         setting in a pilot/trial mode
4.       Evaluate technical performance
5.       Consider the economic benefits
6.       Understand the impact
7.       Decide whether or not to move forward with a
         larger scale implementation
3rd December 2005     @Copyrights Reserved 2005 - RFID Team : INFS 640
Major Companies implementing RFID
               technology
    Volkswagen
    Gillette
    Tesco supermarket tries out smart tagging
    Sun Microsystems sets up RFID test centre in
     Scotland
    I.B.M. Expands Efforts to Promote Radio Tags to
     Track Goods
    Texas Instruments

3rd December 2005   @Copyrights Reserved 2005 - RFID Team : INFS 640
Up Next……
 Introduction to RFID
 Introduction to Supply Chain Management
  (SCM)
 Introduction to Wal*Mart and its Business
  Processes
 RFID in Wal*Mart
 Current RFID Usage
 Limitations and Challenges of RFID
 Future of RFID
3rd December 2005   @Copyrights Reserved 2005 - RFID Team : INFS 640
Limitations of RFID
    Why the implementation of a 40 year old
     technology is taking so long?

    As pointed out earlier, benefits are gradually
     outweighing the deployment costs

    Limitations and challenges: Barriers to Quick
     Deployment

3rd December 2005       @Copyrights Reserved 2005 - RFID Team : INFS 640
Limitations and Challenges of RFID
              (contd.)
1.       Global standards
            Variety of RFID standards and technologies
2.       Technology problems
            Read-range distances not sufficient to allow for
             consumer surveillance
            Defective and poorly performing RFID tags
            Damaged RFID tags
        Data management
            Lack of development of right information
             management tools
5.       Cost
            Tags, Tag Readers, Databases
3rd December 2005          @Copyrights Reserved 2005 - RFID Team : INFS 640
Limitations and Challenges of RFID
              (contd.)
1.        Industry Standards
              Privacy advocates are insisting the companies to state their intended
               use of the technology due to lack of industry standards

2.        Privacy and civil liberties
              RFID tags can be embedded into/onto objects and documents without
               the knowledge of the individual

3.        Complex programming
4.        Potential job losses


3rd December 2005              @Copyrights Reserved 2005 - RFID Team : INFS 640
RFID Practices that Should be Prohibited

 Merchants must not force their customers
  into accepting RFID tags in the products
  they buy.
 RFID must not be used to track individuals
  absent informed and written consent of the
  data subject – directly or indirectly.




3rd December 2005   @Copyrights Reserved 2005 - RFID Team : INFS 640
Up Next……
 Introduction to RFID
 Introduction to Supply Chain Management
  (SCM)
 Introduction to Wal*Mart and its Business
  Processes
 RFID in Wal*Mart
 Current RFID Usage
 Limitations and Challenges of RFID
 Future of RFID
3rd December 2005   @Copyrights Reserved 2005 - RFID Team : INFS 640
Future of RFID




3rd December 2005     @Copyrights Reserved 2005 - RFID Team : INFS 640
Future of RFID
    For Retailers ??
          The technology will bring a revolution.
          It will be widely used in retail and consumer goods,
           automotive, healthcare, military, postal department
           and other scientific uses.
    For Customers??
          If the consumers think the technology is too complex, confusing
           or threat to their privacy…
    Will the technology survive?

3rd December 2005          @Copyrights Reserved 2005 - RFID Team : INFS 640
Key Factors for RFID
 Setting up more standards in the industry
 Bringing down the cost of RFID
 Level of understanding and experience




3rd December 2005        @Copyrights Reserved 2005 - RFID Team : INFS 640
Demonstration Of Wal*Mart SCM
                                                                          Wal*Mart
                                                                          Store




Manufacturer


                              Wal*mart
                              Warehouse




   3rd December 2005   @Copyrights Reserved 2005 - RFID Team : INFS 640
Movie Time
 http://www.future-store.org/servlet/PB/- s/1rop28q1ikm3s91d05t0h15w06yt14q0kbq/menu/1004023_l2/index.html




3rd December 2005                 @Copyrights Reserved 2005 - RFID Team : INFS 640
THANK YOU


                    Questions &
                    Suggestions
                    ?

3rd December 2005   @Copyrights Reserved 2005 - RFID Team : INFS 640

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Ppt version1090

  • 1. 3rd December 2005 @Copyrights Reserved 2005 - RFID Team : INFS 640
  • 2. Wal*Mart Case Study: RFID & Supply Chain Management TEAM MEMBERS •Angrish, Sangita •Chivukula, Venkata S. •DeWitt, Brendon •Patel, Raxesh •Shamsi, Shazeb •Yellapragada, Ramachandra 3rd December 2005 @Copyrights Reserved 2005 - RFID Team : INFS 640
  • 3. Agenda  Introduction to RFID  Introduction to Supply Chain Management (SCM)  Introduction to Wal*Mart and its Business Processes  RFID in Wal*Mart  Current RFID Usage  Limitations and Challenges of RFID  Future of RFID 3rd December 2005 @Copyrights Reserved 2005 - RFID Team : INFS 640
  • 4. Introduction  What is RFID ?  Why RFID over Bar-Code ?  RFID Working and Infrastructure 3rd December 2005 @Copyrights Reserved 2005 - RFID Team : INFS 640
  • 5. What is RFID? Electronic tagging technology that allows an object, place, or person to be automatically identified at a distance without a direct line-of- sight, using an electromagnetic challenge/response exchange. 3rd December 2005 @Copyrights Reserved 2005 - RFID Team : INFS 640
  • 6. RFID • 40 years old technology • Why being Used NOW? • right time to use the technology • Benefits OUTWEIGH the Deployment Costs 3rd December 2005 @Copyrights Reserved 2005 - RFID Team : INFS 640
  • 7. Why RFID over Barcode ?  Ability to read without line-of-sight  Serialized numbering scheme enables more powerful  Understanding  Diagnosing  Controlling of Supply Chain  Serial numbers provides individual entity tracking and much more detailed behavior of SCM than UPC or EAN used in Bar codes  No duplicate reading of the same tag – a possibility in Bar codes  More powerful sensor-network and monitoring-system than bar-code systems. 3rd December 2005 @Copyrights Reserved 2005 - RFID Team : INFS 640
  • 8. RFID Components RFID Reader TAG Antenna Silicon Chip Substrate 3rd December 2005 @Copyrights Reserved 2005 - RFID Team : INFS 640
  • 9. Working of RFID  Reader generate signals that are dual purpose: provide power for a tag, and create an interrogation signal.  Tag captures the energy from Reader and executes commands sent by the Reader  Tag sends back a signal containing a unique digital ID (96-bit serial number) that can be looked up in a database available to the reader to determine its identity, perhaps expressed as a name, manufacturer, SKU (stock keeping unit) number, and cost.  Tags are generally passive because they require no batteries or maintenance. 3rd December 2005 @Copyrights Reserved 2005 - RFID Team : INFS 640
  • 10. RFID Infrastructure  Existing software systems UNABLE to handle serial numbers Solution – RFID Middleware  RFID Middleware : Layer between RFID readers and the application software Consists of : 1. Lower level device and data management 2. Higher Interpretation level Context generation and Interpretation Device Data Management Management 3rd December 2005 @Copyrights Reserved 2005 - RFID Team : INFS 640
  • 11. RFID Infrastructure (contd.)  Lower level devices such as motion sensors, programmable logic arrays and human interfaces fetch data and provides to Data management layer  Data management layer provides some functionality of filtering data due to intermittent appearances and disappearances  After the data management layer yields data, the Interpretation layer extracts inference from such data and forwards it to the applications that deploy RFID 3rd December 2005 @Copyrights Reserved 2005 - RFID Team : INFS 640
  • 12. Up Next……  Introduction to RFID  Introduction to Supply Chain Management (SCM)  Introduction to Wal*Mart and its Business Processes  RFID in Wal*Mart  Current RFID Usage  Limitations and Challenges of RFID  Future of RFID 3rd December 2005 @Copyrights Reserved 2005 - RFID Team : INFS 640
  • 13. Introduction to Supply Chain Management  Supply Chain Management 1. Coordination of a network of facilities and distribution options 2. Includes procurement, processing and distribution  Five core processes 1. Planning 2. Sourcing 3. Making 4. Delivering 5. Returning  Integration of these processes to maximize benefits 3rd December 2005 @Copyrights Reserved 2005 - RFID Team : INFS 640
  • 14. Introduction to Supply Chain Management (contd.)  Three levels of supply chain management 1. Strategic – linked to corporate strategy 2. Tactical 3. Operational – involve day to day activities 3rd December 2005 @Copyrights Reserved 2005 - RFID Team : INFS 640
  • 15. Introduction to Supply Chain Management (contd.) Overall Goal  Optimize supply chains  Provide more accurate and time sensitive information  Maximize sales and profits 3rd December 2005 @Copyrights Reserved 2005 - RFID Team : INFS 640
  • 16. Introduction to Supply Chain Management (contd.)  RFID and Supply Chain  Provide real time information  Better readings of customers and markets  Ability to provide right products at the right times  Deloitte & Touché benchmark initiative  Only 7% of companies managing supply chain effectively  These 7% are 73% more profitable than other companies 3rd December 2005 @Copyrights Reserved 2005 - RFID Team : INFS 640
  • 17. Up Next……  Introduction to RFID  Introduction to Supply Chain Management (SCM)  Introduction to Wal*Mart and its Business Processes  RFID in Wal*Mart  Current RFID Usage  Limitations and Challenges of RFID  Future of RFID 3rd December 2005 @Copyrights Reserved 2005 - RFID Team : INFS 640
  • 18. Wal-Mart Introduction and Business Processes 3rd December 2005 @Copyrights Reserved 2005 - RFID Team : INFS 640
  • 19. Operations  Wal Mart Stores 1. Largest segment accounting to about 67.3% of 2005 fiscal sales 2. Super centers 3. Discount stores 4. Neighborhood Markets  SAM’s Club 1. Consists of membership warehouse clubs accounting to 13% of 2005 fiscal sales  Wal-Mart International 1. Accounted to 19.7% of 2005 sales 3rd December 2005 @Copyrights Reserved 2005 - RFID Team : INFS 640
  • 20. Business Model of Wal*Mart  Market Strategy of Wal*Mart 1. Everyday Low prices (EDLP) 2. Employs both “Clicks & Bricks” and “Bricks & Mortar” strategy  Organizational Development 1. Specialty Division 2. Retail Division  Competitive Advantage 1. Price match guarantee  Market opportunity 1. B2B Single firm network 2. B2C E-Tailer Business Model 3rd December 2005 @Copyrights Reserved 2005 - RFID Team : INFS 640
  • 21. Supply Chain Management at Wal*Mart  Procurement and Distribution  Logistics Management  Inventory Management 3rd December 2005 @Copyrights Reserved 2005 - RFID Team : INFS 640
  • 22. Procurement and Distribution Procurement  Procurement involves getting goods from different manufacturers  Involves reducing the purchasing costs as far as possible  Goods procured directly from the manufacturers, bypassing all intermediaries 3rd December 2005 @Copyrights Reserved 2005 - RFID Team : INFS 640
  • 23. Procurement and Distribution Distribution  Distribution centre is divided in different groups depending on the quantity of goods received  Goods to be used internally in US arrive in pallets & imported goods arrive in re-usable boxes.  Employees have access to the inventory levels of all the products  Employee makes two scans- 1. For identifying the pallet 2. For identifying the location from where the stock had to be picked up  Bar codes & RFID used to label different products, shelves & bins  The hand held computers guide employee to the location of the specific product.  The quantity of the product required from the center is entered in the hand held computer, which updates the information on the main central server.  computers enable packaging department to get accurate information such as storage, packaging & shipping,  Saves time in unnecessary paperwork. 3rd December 2005  Enables supervisorsReserved 2005 - RFID Team : INFS 640 closely @Copyrights to monitor their employees
  • 24. Logistics Management  Involves managing transportation & delivery of products  More than 7000 company owned trucks services Distribution centers  This enables shipping of goods from distribution centers to the stores within 2 days and replenish the store shelves twice a week  “Private Fleet Driver handbook” – tracking drivers activities  “Cross Docking” – from Manufacturer to Customer  Cross Docking enabled “demand chain”  “Demand chain” - Customers ‘pull’ the products instead of retailers having to “push” them 3rd December 2005 @Copyrights Reserved 2005 - RFID Team : INFS 640
  • 25. Inventory Management  Wal*Mart set up its own satellite system in 1983  Reducing unproductive inventory as far as possible  Use of Bar-code & RFID technologies for easy packing and counting of the inventories, efficient picking and receiving & proper inventory control of the products  “Massively Parallel Processor “ - enables easy tracking movement of goods & stock levels across all distribution centers and stores  Use of “Magic Wand” to keep track of inventory in stores  Use of sophisticated algorithm and technology infrastructure to forecast the quantities of each item to be delivered, based on inventories in the store and customer needs  Centralized inventory database 3rd December 2005 @Copyrights Reserved 2005 - RFID Team : INFS 640
  • 26. Up Next……  Introduction to RFID  Introduction to Supply Chain Management (SCM)  Introduction to Wal*Mart and its Business Processes  RFID in Wal*Mart  Current RFID Usage  Limitations and Challenges of RFID  Future of RFID 3rd December 2005 @Copyrights Reserved 2005 - RFID Team : INFS 640
  • 27. RFID in Wal*Mart  Initiated the plan to implement RFID in its supply chain in June 2003  Subsequently, reinforced the RFID standards and specifications in November 2003 3rd December 2005 @Copyrights Reserved 2005 - RFID Team : INFS 640
  • 28. RFID in Wal*Mart  Specification of RFID Components  TAGS  EPC  Why RFID?  EFFICIENCY  WAL*MART SUPPLIERS 3rd December 2005 @Copyrights Reserved 2005 - RFID Team : INFS 640
  • 29. Specification of RFID Components  EPC  Type of Chip  TAG  Distribution Centers to accept RFID tagged products 3rd December 2005 @Copyrights Reserved 2005 - RFID Team : INFS 640
  • 30. Specification of RFID Components  EPC  96 bit unique number to identify an item in the supply chain.  Global Trade Identification Number.  EPC data format on the chip is Class 1 Version 2 communication protocol. Class 0: Factory programmable protocol Class1: Provides the capability to write serial numbers on the chip 3rd December 2005 @Copyrights Reserved 2005 - RFID Team : INFS 640
  • 31. Specification of RFID Components  TAGS  Operates in the UHF spectrum  868 MHz to 956 MHz  Carries the 96-bit serial number  Is field programmable  Allows suppliers to write serial numbers to the tags while being applied to the products 3rd December 2005 @Copyrights Reserved 2005 - RFID Team : INFS 640
  • 32. WHY RFID?  OBJECTIVE: To increase the efficiency of its supply chain.  It will - Enhance Transparency of supply chain - Help in minimizing cost and labor - Strengthen inventory control 3rd December 2005 @Copyrights Reserved 2005 - RFID Team : INFS 640
  • 33. Efficiency  Wal*Mart aims to reduce the practice of manually placing the order  Has achieved 10% reduction in the case  Implementation of RFID tags in Wal*Mart’s inventory has helped boost sales by keeping shelves better stocked  Usage of RFID has reduced out-of-stock merchandise by 16% at the stores that have implemented RFID tags for more than a year. 3rd December 2005 @Copyrights Reserved 2005 - RFID Team : INFS 640
  • 34. RFID COST Cost Benefit Analysis Initial Research indicated cost of RFID tag was above $1. At present, TAG costs about 30 cents Cost will drop to less than 5 cents, if deployed on a large scale Analysts suggest that the tag should be approx. 1 cent for small ticket items 3rd December 2005 @Copyrights Reserved 2005 - RFID Team : INFS 640
  • 35. Wal*Mart Suppliers  130 major suppliers ship merchandise to Wal*Mart distribution centers with about 5.4 million tags  By 2006, Wal*Mart aims to mandate RFID implementation for all its suppliers 3rd December 2005 @Copyrights Reserved 2005 - RFID Team : INFS 640
  • 36. Wal*Mart Suppliers  Major Suppliers:  Gillette  Hewlett-Packard  Johnson & Johnson  Kimberly Clark  Kraft Foods  Nestle  Proctor and Gamble 3rd December 2005 @Copyrights Reserved 2005 - RFID Team : INFS 640
  • 37. Wal*Mart Suppliers  Kimberly-Clark  Manufacturer of paper goods products  Eg: Kleenex, Huggies  Tagged Scott paper Towels shipment with RFID tags  First supplier to use RFID – April 2004 3rd December 2005 @Copyrights Reserved 2005 - RFID Team : INFS 640
  • 38. Up Next……  Introduction to RFID  Introduction to Supply Chain Management (SCM)  Introduction to Wal*Mart and its Business Processes  RFID in Wal*Mart  Current RFID Usage  Limitations and Challenges of RFID  Future of RFID 3rd December 2005 @Copyrights Reserved 2005 - RFID Team : INFS 640
  • 39. Successful Implementation of RFID  Harvard Research suggests a seven step model for successful implementation of RFID. 3rd December 2005 @Copyrights Reserved 2005 - RFID Team : INFS 640
  • 40. Seven Step Model 1. Understand our visibility requirements 2. Query other end users about recommendations for trials 3. Move into the action phase in a real-world setting in a pilot/trial mode 4. Evaluate technical performance 5. Consider the economic benefits 6. Understand the impact 7. Decide whether or not to move forward with a larger scale implementation 3rd December 2005 @Copyrights Reserved 2005 - RFID Team : INFS 640
  • 41. Major Companies implementing RFID technology  Volkswagen  Gillette  Tesco supermarket tries out smart tagging  Sun Microsystems sets up RFID test centre in Scotland  I.B.M. Expands Efforts to Promote Radio Tags to Track Goods  Texas Instruments 3rd December 2005 @Copyrights Reserved 2005 - RFID Team : INFS 640
  • 42. Up Next……  Introduction to RFID  Introduction to Supply Chain Management (SCM)  Introduction to Wal*Mart and its Business Processes  RFID in Wal*Mart  Current RFID Usage  Limitations and Challenges of RFID  Future of RFID 3rd December 2005 @Copyrights Reserved 2005 - RFID Team : INFS 640
  • 43. Limitations of RFID  Why the implementation of a 40 year old technology is taking so long?  As pointed out earlier, benefits are gradually outweighing the deployment costs  Limitations and challenges: Barriers to Quick Deployment 3rd December 2005 @Copyrights Reserved 2005 - RFID Team : INFS 640
  • 44. Limitations and Challenges of RFID (contd.) 1. Global standards  Variety of RFID standards and technologies 2. Technology problems  Read-range distances not sufficient to allow for consumer surveillance  Defective and poorly performing RFID tags  Damaged RFID tags  Data management  Lack of development of right information management tools 5. Cost  Tags, Tag Readers, Databases 3rd December 2005 @Copyrights Reserved 2005 - RFID Team : INFS 640
  • 45. Limitations and Challenges of RFID (contd.) 1. Industry Standards  Privacy advocates are insisting the companies to state their intended use of the technology due to lack of industry standards 2. Privacy and civil liberties  RFID tags can be embedded into/onto objects and documents without the knowledge of the individual 3. Complex programming 4. Potential job losses 3rd December 2005 @Copyrights Reserved 2005 - RFID Team : INFS 640
  • 46. RFID Practices that Should be Prohibited  Merchants must not force their customers into accepting RFID tags in the products they buy.  RFID must not be used to track individuals absent informed and written consent of the data subject – directly or indirectly. 3rd December 2005 @Copyrights Reserved 2005 - RFID Team : INFS 640
  • 47. Up Next……  Introduction to RFID  Introduction to Supply Chain Management (SCM)  Introduction to Wal*Mart and its Business Processes  RFID in Wal*Mart  Current RFID Usage  Limitations and Challenges of RFID  Future of RFID 3rd December 2005 @Copyrights Reserved 2005 - RFID Team : INFS 640
  • 48. Future of RFID 3rd December 2005 @Copyrights Reserved 2005 - RFID Team : INFS 640
  • 49. Future of RFID  For Retailers ??  The technology will bring a revolution.  It will be widely used in retail and consumer goods, automotive, healthcare, military, postal department and other scientific uses.  For Customers??  If the consumers think the technology is too complex, confusing or threat to their privacy…  Will the technology survive? 3rd December 2005 @Copyrights Reserved 2005 - RFID Team : INFS 640
  • 50. Key Factors for RFID  Setting up more standards in the industry  Bringing down the cost of RFID  Level of understanding and experience 3rd December 2005 @Copyrights Reserved 2005 - RFID Team : INFS 640
  • 51. Demonstration Of Wal*Mart SCM Wal*Mart Store Manufacturer Wal*mart Warehouse 3rd December 2005 @Copyrights Reserved 2005 - RFID Team : INFS 640
  • 52. Movie Time http://www.future-store.org/servlet/PB/- s/1rop28q1ikm3s91d05t0h15w06yt14q0kbq/menu/1004023_l2/index.html 3rd December 2005 @Copyrights Reserved 2005 - RFID Team : INFS 640
  • 53. THANK YOU Questions & Suggestions ? 3rd December 2005 @Copyrights Reserved 2005 - RFID Team : INFS 640