3. • Largest Caterpillar equipment dealer in
the world
• Main industries serviced: mining,
construction, petroleum, forestry & power
systems
• HQ: Vancouver, BC
• Industry: Industrial Equipment Wholesale
• Employees: 14,000+
4. Field Technician Time Entry App
• Pen and paper process = significant data entry errors
• 50+ branches in western CAD, no standardized
service report process
• Limited field access to work order data stored in ERP
• Need to streamline supervisor approval process for
work orders and timecards
How
FINNING is
Building An
Enabled Field
Team
Challenges
HQ: Vancouver, BC # Employees: 13,000+ Founded: 1933
6. Field Technician Time Entry App
1. Multi-threading to support data processing in
KRONOS
2. Complex transformations to work with ERP
3. These integrations are actually part of a much
larger system
How
FINNING is
Building An
Enabled Field
Team
Solution
HQ: Vancouver, BC # Employees: 13,000+ Founded: 1933
9. Field Technician Time Entry App
• Efficient communication with 2000+ technicians
• 800+ technicians input time every day in app
• Real-time data integration with KRONOS & ERP
• No reliance on paper from the field
• Service reports generated real time
• Signed immediately by customer in field
• Faster turnaround on technician invoices
How
FINNING is
Building An
Enabled Field
Team
Results
HQ: Vancouver, BC # Employees: 13,000+ Founded: 1933