1. BobbyR. Hughes
302 Cable
San Antonio,Texas78227
(210) 394-4924
Objective:Toobtainachallengingandrewardingpositioninaprofessional environmentleadingto
possible advancementandfuture careergrowth.
Experience
CitiBank,SanAntonio,Texas,CitiGoldPremiumClientServices - August2016 - Present
Servicedthe CitiGoldPremiumClientsbankingneedsrangingfrombasictocomplex requests.Fraudand
Risktrained.Proficientwithall banking/Federal Regulationsand rules.
Jana Inc.,San Antonio,Texas,Technical Writer/ProgramManagerOctober2014-August2016
Responsible forseveralprogramswithcustomers.Utilizingdesktoppublishingskillstoproduce the
publicationof technical documentationfor aviationtrainingandrepairmanualsnationwide.
Modifytemplatesandartworkusingvarioussoftware applicationstomeetcustomer'sspecifications.
Trouble shootminorPCproblemsinthe compositiondepartment. Proofingof compositionwork.
Execute qualityassurance proceduresdailytoensure the customerreceivesaccurate andcomplete
products. MiscellaneousTechnical Writingwork. ProgramManager forUPS project.ProgramManager
for C130 WOP projectforStandard Aero.Technical WriterforFedEx FleetandGulfstream Project.
NorthropGrummanIS March 2010-October 2014
SupportnumerousprogramsforD.o.D.customer.Data Mine for DMSMS. Do 252’s. QA workon Cable
Buy andDemil.SupportconversionprocessforSEITtask.Modifydocuments/drawingsforvarious
projects. Occasionallyhelpwithtechwritingprocedures.Microfilm/ApatureCardconversiontask.
ConversionTaskforMK12A/MK21. Supportof the ICBMprogram.
PBG Pepsi BottlingGroupSanitation/QualityControlOctober2008-August2009
Utilizingvariouslightand heavydutycleaningequipment.Cleaningbottle,can,andbeverage inbag
fillers.Doingvariousmaintenance onheavymachinery.Testingproductforimpurities.

2. Loading/Unloadingproducttoand fromtrucks.Runningsamplesanddoingmicrobiological testson
waterfor fillers.Extensiveuse of highpressure cleaningequipmentandheavydutycleaningchemicals.
TMA, San Antonio,Texas,Technical WriterApril 2008-August2008 (TempService Job)
Utilizingdesktoppublishingskillstoproduce the publication of technical documentationfor
aviationtrainingandrepairmanualsnationwide.
Modifytemplatesandartworkusingvarioussoftware applicationstomeetcustomer'sspecifications.
Jana Inc.,San Antonio,Texas,Technical Writer/ProgramManagerJuly2001-March 2008
Responsible forseveralprogramswithcustomers.Utilizingdesktoppublishingskillstoproduce the
publicationof technical documentationfor aviationtrainingandrepairmanualsnationwide.
Modifytemplatesandartworkusingvarioussoftware applicationstomeetcustomer'sspecifications.
Trouble shootminorPCproblemsinthe compositiondepartment. Proofingof compositionwork.
Execute qualityassurance proceduresdailytoensure the customerreceivesaccurate andcomplete
products. MiscellaneousTechnical Writingwork. ProgramManager forUPS project.
S&D Landscaping,SanAntonio,Texas - Landscaping&Lawn ServicesJuly2001 - June 2002
Operatedlightandheavymachineryusedinlandscaping.Workedclearingandrestoringhistorical
districtinBulverde. MaintainedTomBenson'sRanch. Maintained30 plusyardsin AlamoHeightsand
Private Subdivisions.
JoylandChildDaycare Center,San Antonio,Texas,ChildCare Provider/Maintenance October1999- June
2001 Providedchildcare forchildren2to 12 yearsof age.Recordedattendance ona dailybasis.
Sanitizedandorganizedfacility.DidCustodial workandmaintainedproperty.
Skills
Clearances:SecretLevel Clearance OS:Windows98,2000, 7 and XP.Software:Word,Excel,PowerPoint,
Outlook,AutoCAD,Adobe

3. Framemaker5.5 (SGML), XML and 6.0, Canvas8.0, Isodraw 5.0, Adobe Photoshop5.5,6.0., CS6,
Elements,ADRS,Interleaf 7.0,Quicksilver.Typing:55+ wpm.10-keyby-touch:10,000 sph.
Education
1996-2000 JohnJay High School,SanAntonio,Texas
2001-PresentUniversityof TexasatSan Antonio,TexasandNorthwestVista
ReferencesAvailableuponrequest