SlideShare a Scribd company logo
1 of 4
Download to read offline
MARIAM GHATTAS
U5 5-13 Virginia street, Rosehill, NSW 2142
0405424640
Mariam.Ghattas@outlook.com
CAREER SUMMARY
Results-orientedSeniorProjectManagerwithprovenleadershipskills.11yearsof experience as aSeniorBusiness
and IT ProjectManager inan enterprise environment.
 Bachelor'sDegree in ComputerScience majorinInformationSystem.
 PRINCE2 Practitionercertified.
 Strongknowledge Agile Methodologies.
 Extensive experience inimplementingbankingproductsandapplications
 Aftergo-live supportforthe Digital Channelssystems(InternetBanking,Mobile Payment,IVR&ATMs) as
well as CRM & Compliance applications
SKILLS SUMMARY
Technical Skills  Experiencedinthe deliveryof multiple,complex,concurrentprojects
 Accountable formanagingallocatedresources,workingwithexternalproviders,
settingworkareapriorities,managingworkflows,developingstrategies,conducting
Agile planningexercisesandevaluatingbusinessoutcomes
 Experiencedinbuildingandsustainingmutuallybeneficialrelationships,consultand
share informationwithothers,buildthe skillsof staff throughknowledge transfer,
traininganddevelopmentandmaximise teamstrengthstoachieve projectand
businessoutcomesinanAgile projectmanagementenvironment.
 UnderstandingandoperatingwithinAgileprojectmanagementmethodologies.
 Experiencedinthe deliveryof multiple,complex,concurrentprojects
 Managing andleadinganAgile projectteaminthe completionof projects,whichmay
fitwithinbroaderbusiness-ledprojects;ensure deliveryof activitieswithintimeframes
and qualityrequirements
 Translatingcorporate IT strategyintoprojectplansandexplaintoothershowown
projectfitswithinotherbusinessprojectsandbroaderATOpriorities andobjectives
 Engage withinternal andexternal stakeholdersoncomplexandsensitiveissuesin
orderto provide orobtaininformationandnegotiate outcomes
 Provide expertadvice onprojectintent,deliverables,progressandoutcomes
 Evaluate projectoutcomes,the broaderimpactsandimplicationsof ITproject
activitiesandescalate issuesoutside of delegation
 Problemsolvingmethodologyknowledge (fishbone,5whys,root-cause analysis).
 Outstandingreportwritingskills.
 Extraordinarymarketresearch, productanddata analysis.
 Provenabilitytoworkwithininternal andexternalpoliciesandproceduresincluding
those surroundingprivacyandconfidentiality.
 Developpresentationsforthe managementandthe clients
 Provenabilitytoprioritiseandwork todeadlines.
 Manage of KeyPerformance Indicators.
 A detailedawarenessandunderstandingof Operational Riskmanagementprinciples
 Competentcomputerskills:WindowsApplications,Outlook,Word,Excel,PowerPoint,
Visio, MicrosoftProject &JIRA.
 Ability tolearncontinuouslyand be updatedonthe latestdevelopment
 Actingas a SubjectMatter Expertwithinthe deliveredapplication/product.
 Handlingthe responsibilityof the TestingManagerinprojectswhere itisnotavailable
Personal
Attributes
 Excellentplanningandorganizational skills
 Strongsense of urgency,focuson outcomesanddrive forsuccesswithgoodtime
managementskills&the abilitytoworkina high-pressure environment
 Abilitytosee the 'bigpicture'inidentifyingproject interdependencies
MARIAM GHATTAS
U5 5-13 Virginia street, Rosehill, NSW 2142
0405424640
Mariam.Ghattas@outlook.com
 Planningandestimatingskill plusbudgeting&resourcingexperience inaproject
context
 StrongInterpersonal &negotiationskills&abilitytoworkwithall levelsinthe
organisation
 Experience inacustomerservice environmentandabilitytoliaise effectivelywitha
diverse range of users.
 Self-motivated
 Exceptional communicationskills
 Excellentorganisational andtime managementskills
 Excellentclientinteractionandsupportskills
 Extensive experience workingwithpeoplefromall differentbackgroundsand
circumstances
 Experience workingeffectivelyinateamenvironment.
 Abilitytodeveloprapportandearntrust to gaincooperation
 Dedicatedtoprofessional developmentandongoingtraining
 Flexible andcreative thinker
 Practical, Trustworthyandreliable
 Patientanddedicated.
 Highlypositive attitude.
 Highlevel of integrity
EMPLOYMENT HISTORY
Jan 2014
Sep 2016
SeniorIT ProjectManager – acting as Head of IT Digital Channels
IntesaSanpaoloBank
 Planningprojectstagesand assessingthe businessimplicationsforeachone.
 Puttingtogetherandcoordinatingthe workof the projectteam.
 Monitoringprogressandmakingsure costs,timescalesandqualitystandardsmeet
agreedtargets.
 Adjustingplanstocaterfor unforeseen circumstances.
 Ensuringthere isa smoothchangeoverfromthe oldIT systemtothe new one.
 Keepingseniormanagersandclientsuptodate withprogress.
 Signingoff andevaluatingcompletedtasks.
 Managing the dayto day activitiesof the Digital Channels applicationsystem
 Managing a teamof developerswhoprovide boththe projectandaftergolive
applicationsupport.
 Responsible fordevelopingvariousITpoliciestoclose outITauditcomments.
Achievements - Succeededinthe implementationof the followingSoftware applicationswithinthe
predefinedcost,time andquality
o InternetBankingPlatform(Budget>3 MillionAUD) – usingAgile Methodology
o CRISP(ClientRelationship –International SolutionPlatform)- Upgrade and
ImplementationtoSME and Small Business.
o CRM Change requestsandintegrationwithmultiple systems.
o Mobile Payment Solution.
o Data CleansingProject
o Oracle Financials ERPenhancement.
o Fast Financial yearclosure exercise.
o ProvisionCalculationSystemImplementation
- Succeededindocumentingthe followingpolicies andprocedures
MARIAM GHATTAS
U5 5-13 Virginia street, Rosehill, NSW 2142
0405424640
Mariam.Ghattas@outlook.com
o IT ProjectManagementPoliciesandProcedures
o Issue Log PolicyandMapping
o IT Change ManagementPolicy
o IT SystemAcquisitionPolicy
o IT SystemDevelopment
Feb2008
Jan 2014
IT & BusinessProject Manager
BarclaysBank
 Manage local change projectsandacts as an implementationmanagerforlargerPan-
Africanprojects.
 Ensure that the projectsare deliveredontime,withinbudget,qualityandin
compliance withBarclaysAfricaprojectpoliciesandmethodologies.
 Evaluate businessneedforchange andcreate or assistincreationof businesscase.
 Define scope andplanthe projectandagree structure and deliverables.
 Responsible forlocal ProjectManagementinitiativesbymanagingsmall numbersof
staff.
 Manage compliance withBarclaysAfricaprojectpracticesandmethodologies.
 Prepare andagree detailedprojectplanstomeetprojectobjectivesontime and
withinbudget.
 Co-ordinate,reviewandreportprojectprogressagainstplanescalatingissueswhen
appropriate.
 Identifyareasof risk,concern,change,andissue managementprocedures,making
recommendationsasappropriate.
 Manage the handoverof projectdeliverablesandcompletionof the project.
 Work closelywithcustomermanagementtounderstandthe business requirementfor
the project,developingeffective workingrelationshipsandongoingmanagement
processesforthe project.
 Ensure that the projectisdeliveredwithinthe financialrequirementsof the Business
Unit.
 Conductprojectpresentationsandcompile reports.
Achievements - Succeededin the implementationof the followingSystems/productswithinthe
agreedupontime,costand quality:
o Implementationof Corporate toBank Application.
o Applicationof FATCA regulationstothe BankSystemsandProcesses.
o Implementationof anInteractive Voice Responsesystem.
o Central Bankof EgyptReportsAutomation – usingAgile Methodology.
o NAS(NetworkAttachedStorage) andBladesprojectplanninganddesign.
o Implementationof the EMDW (EmergingMarketData Warehouse) with
BarclaysGroup.
o ATM SwitchFeasibilityStudy
o CreditShield &Medical DiscountCard(Insurance Products)
o Implementationof the AutomatedClearingHouse (ACH).
o Implementationof anInvestmentSystem(TelestoSystem)
o CreditRiskDecisionSystem(Transact System)
o Implementationof the VisaPlatinumDebitCard(1stin Egypt).
o Implementationof aFraud DetectionSystem(InstinctSystem)
o Implementationof an Anti-Money LaundrySoftware (FortentSystem)
MARIAM GHATTAS
U5 5-13 Virginia street, Rosehill, NSW 2142
0405424640
Mariam.Ghattas@outlook.com
o PaymentChannelsProgram(QueuingSystematall branches).
o Implementationof the Rewardsand Instalmentproductsonthe CreditCard
o Prime 3 (CardsSystem) update releases.
o CreditRiskreleases(TransactandDebtManagerUpgrades).
Jan 2006
Nov 2007
IT Auditor
Deloitte
 ConductingDesignandImplementationAudit forthe “InformationTechnology”
controlswithinthe allocatedclients.
 Identifythe areaof weaknesswithinthe ITSystemsandprocesses
 Highlightingmitigatingactionsandagree withaplanwiththe clients
 Re-accessthe environmentafterthe clientimplementsthe mitigatedcontrols
 Duringmy positioninDeloitte,Imanagedtoconsultthe clientsinthe ISO27001
Implementation, PCIGapAnalysisand Remediation and provide themwith Project
managementservicesforOracle Financial,HRandPayroll.
FORMAL EDUCATION
2001
2005
Bachelor of ComputerScience – InformationSystemsMajor
HigherTechnological Institute,10th
of Ramadan
PROFESSIONAL DEVELOPMENT
 PRINCE2 Practitioner Certified.
 PRINCE2 Foundation Certified.
 Agile ProjectManagement
 CBAP
 PMP (ProjectManagementProfessional)
 ORACLE Financial (People Management)
 ORACLE Financial (WorkFlow)
 ORACLE 10g DBA
 ORACLE 9i (Forms-Reports)
 ORACLE 9i (SQL-PLSQL)
 Website Design
 Introduction to C/C++/Visual C++,
PROFESSIONAL REFEREESj
Noha Kaptan
ApplicationHead
IntesaSanpaoloBank
Noha.Kaptan@alexbank.com
Rafik El Raheb
IT Director
BarclaysBank
Rafik.Elraheb@barclays.com
Elhamy Hindy
Teacher
ElizabethSchool
0403538230

More Related Content

What's hot

Phillip L Bloomfield RESUME 2015
Phillip L Bloomfield RESUME 2015Phillip L Bloomfield RESUME 2015
Phillip L Bloomfield RESUME 2015Phillip Bloomfield
 
Christina Torres_IT_ProjectManager
Christina Torres_IT_ProjectManagerChristina Torres_IT_ProjectManager
Christina Torres_IT_ProjectManagerChristina Sauceda
 
GerardoVarelaResumeEng
GerardoVarelaResumeEngGerardoVarelaResumeEng
GerardoVarelaResumeEngGerardo Varela
 
ShivamThakur_CV_Business Analyst
ShivamThakur_CV_Business AnalystShivamThakur_CV_Business Analyst
ShivamThakur_CV_Business AnalystShivam Thakur
 
Ekta Mehrotra_CV_Business Analyst 3 yrs Exp
Ekta Mehrotra_CV_Business Analyst 3 yrs ExpEkta Mehrotra_CV_Business Analyst 3 yrs Exp
Ekta Mehrotra_CV_Business Analyst 3 yrs ExpEkta Khanna
 
Chris Forehand-2insurance
Chris Forehand-2insuranceChris Forehand-2insurance
Chris Forehand-2insuranceChris Forehand
 
CV - Jeff Lloyd - Engineering Manager and Automation Specialist
CV - Jeff Lloyd - Engineering Manager and Automation SpecialistCV - Jeff Lloyd - Engineering Manager and Automation Specialist
CV - Jeff Lloyd - Engineering Manager and Automation SpecialistJeff Lloyd
 
Itransition Business Offer For Startups
Itransition Business Offer For StartupsItransition Business Offer For Startups
Itransition Business Offer For StartupsDenis777
 
Deepthi DS_Business Analyst & Test Lead_Resume
Deepthi DS_Business Analyst & Test Lead_ResumeDeepthi DS_Business Analyst & Test Lead_Resume
Deepthi DS_Business Analyst & Test Lead_ResumeDeepthi D S
 
Current IT Software Eng for internship level
Current IT Software Eng for internship levelCurrent IT Software Eng for internship level
Current IT Software Eng for internship levelTyrone Atkins
 
Donald W Baxter Resume Project Focused Manager
Donald W Baxter Resume Project Focused ManagerDonald W Baxter Resume Project Focused Manager
Donald W Baxter Resume Project Focused ManagerDonaldBaxter
 
Demetry Cole Resume
Demetry Cole ResumeDemetry Cole Resume
Demetry Cole ResumeDemetry Cole
 

What's hot (20)

DevduttMistry-Resume
DevduttMistry-ResumeDevduttMistry-Resume
DevduttMistry-Resume
 
Phillip L Bloomfield RESUME 2015
Phillip L Bloomfield RESUME 2015Phillip L Bloomfield RESUME 2015
Phillip L Bloomfield RESUME 2015
 
REYNAUD_Michel_-_Resume2015
REYNAUD_Michel_-_Resume2015REYNAUD_Michel_-_Resume2015
REYNAUD_Michel_-_Resume2015
 
Christina Torres_IT_ProjectManager
Christina Torres_IT_ProjectManagerChristina Torres_IT_ProjectManager
Christina Torres_IT_ProjectManager
 
GerardoVarelaResumeEng
GerardoVarelaResumeEngGerardoVarelaResumeEng
GerardoVarelaResumeEng
 
ShivamThakur_CV_Business Analyst
ShivamThakur_CV_Business AnalystShivamThakur_CV_Business Analyst
ShivamThakur_CV_Business Analyst
 
Ekta Mehrotra_CV_Business Analyst 3 yrs Exp
Ekta Mehrotra_CV_Business Analyst 3 yrs ExpEkta Mehrotra_CV_Business Analyst 3 yrs Exp
Ekta Mehrotra_CV_Business Analyst 3 yrs Exp
 
Chris Forehand-2insurance
Chris Forehand-2insuranceChris Forehand-2insurance
Chris Forehand-2insurance
 
Alkatesting
AlkatestingAlkatesting
Alkatesting
 
CV - Jeff Lloyd - Engineering Manager and Automation Specialist
CV - Jeff Lloyd - Engineering Manager and Automation SpecialistCV - Jeff Lloyd - Engineering Manager and Automation Specialist
CV - Jeff Lloyd - Engineering Manager and Automation Specialist
 
Itransition Business Offer For Startups
Itransition Business Offer For StartupsItransition Business Offer For Startups
Itransition Business Offer For Startups
 
Deepthi DS_Business Analyst & Test Lead_Resume
Deepthi DS_Business Analyst & Test Lead_ResumeDeepthi DS_Business Analyst & Test Lead_Resume
Deepthi DS_Business Analyst & Test Lead_Resume
 
Suresh Nallathambi
Suresh NallathambiSuresh Nallathambi
Suresh Nallathambi
 
Current IT Software Eng for internship level
Current IT Software Eng for internship levelCurrent IT Software Eng for internship level
Current IT Software Eng for internship level
 
SuccessIT Solutions Private Limited
SuccessIT Solutions Private LimitedSuccessIT Solutions Private Limited
SuccessIT Solutions Private Limited
 
Donald W Baxter Resume Project Focused Manager
Donald W Baxter Resume Project Focused ManagerDonald W Baxter Resume Project Focused Manager
Donald W Baxter Resume Project Focused Manager
 
Resume - Sr. Business Analyst
Resume - Sr. Business AnalystResume - Sr. Business Analyst
Resume - Sr. Business Analyst
 
Demetry Cole Resume
Demetry Cole ResumeDemetry Cole Resume
Demetry Cole Resume
 
Business analyst / CV
Business analyst / CVBusiness analyst / CV
Business analyst / CV
 
Sourabh Shukla_Final Draft
Sourabh Shukla_Final DraftSourabh Shukla_Final Draft
Sourabh Shukla_Final Draft
 

Viewers also liked

Lorene Regnier Resume 10 15
Lorene Regnier Resume 10 15Lorene Regnier Resume 10 15
Lorene Regnier Resume 10 15Lore Regnier
 
12 prez3(marketing)
12 prez3(marketing)12 prez3(marketing)
12 prez3(marketing)olc_user
 
Norma Davis' Letter of Recommendation 6-30-11
Norma Davis' Letter of Recommendation 6-30-11Norma Davis' Letter of Recommendation 6-30-11
Norma Davis' Letter of Recommendation 6-30-11Eileen Harkins
 
1.5. selección de contenidos
1.5. selección de contenidos1.5. selección de contenidos
1.5. selección de contenidosUDELAS
 
Tipos y beneficios_de_la_web 2.0_ raul almeida
Tipos y beneficios_de_la_web 2.0_ raul almeidaTipos y beneficios_de_la_web 2.0_ raul almeida
Tipos y beneficios_de_la_web 2.0_ raul almeidaRaùl Almeida
 
FINANȚE PERSONALE – INVESTIȚII ÎN ACȚIUNI VS. FONDURI DE INVESTIȚII
FINANȚE PERSONALE – INVESTIȚII ÎN ACȚIUNI VS. FONDURI DE INVESTIȚIIFINANȚE PERSONALE – INVESTIȚII ÎN ACȚIUNI VS. FONDURI DE INVESTIȚII
FINANȚE PERSONALE – INVESTIȚII ÎN ACȚIUNI VS. FONDURI DE INVESTIȚIIAsfromania
 
Spark 2016 Niels Pflaeging
Spark 2016 Niels PflaegingSpark 2016 Niels Pflaeging
Spark 2016 Niels PflaegingSpark Canada
 
Spark 2016 Shawn Murphy
Spark 2016 Shawn Murphy Spark 2016 Shawn Murphy
Spark 2016 Shawn Murphy Spark Canada
 
Cyst In Ovary Treatment
Cyst In Ovary TreatmentCyst In Ovary Treatment
Cyst In Ovary Treatmentfoughtgabb
 
Magic method of fill in the blanks
Magic method of fill in the blanksMagic method of fill in the blanks
Magic method of fill in the blanksM A Kabir
 
XPDS16: Display Handler, a Client Display Framework for Xen - Brendan Kerrig...
XPDS16:  Display Handler, a Client Display Framework for Xen - Brendan Kerrig...XPDS16:  Display Handler, a Client Display Framework for Xen - Brendan Kerrig...
XPDS16: Display Handler, a Client Display Framework for Xen - Brendan Kerrig...The Linux Foundation
 
集客コンサルタント:業界別100集客アイデアセミナー講演講師(石川県)津幡町商工会チラシ
集客コンサルタント:業界別100集客アイデアセミナー講演講師(石川県)津幡町商工会チラシ集客コンサルタント:業界別100集客アイデアセミナー講演講師(石川県)津幡町商工会チラシ
集客コンサルタント:業界別100集客アイデアセミナー講演講師(石川県)津幡町商工会チラシ新潟コンサルタント横田秀珠
 
XPDS16: Hypervisor-based Security: Vicarious Learning via Introspektioneerin...
XPDS16:  Hypervisor-based Security: Vicarious Learning via Introspektioneerin...XPDS16:  Hypervisor-based Security: Vicarious Learning via Introspektioneerin...
XPDS16: Hypervisor-based Security: Vicarious Learning via Introspektioneerin...The Linux Foundation
 

Viewers also liked (19)

Lorene Regnier Resume 10 15
Lorene Regnier Resume 10 15Lorene Regnier Resume 10 15
Lorene Regnier Resume 10 15
 
12 prez3(marketing)
12 prez3(marketing)12 prez3(marketing)
12 prez3(marketing)
 
Travis Project Period 4
Travis Project Period 4Travis Project Period 4
Travis Project Period 4
 
Dane2
Dane2Dane2
Dane2
 
Norma Davis' Letter of Recommendation 6-30-11
Norma Davis' Letter of Recommendation 6-30-11Norma Davis' Letter of Recommendation 6-30-11
Norma Davis' Letter of Recommendation 6-30-11
 
1.5. selección de contenidos
1.5. selección de contenidos1.5. selección de contenidos
1.5. selección de contenidos
 
Tipos y beneficios_de_la_web 2.0_ raul almeida
Tipos y beneficios_de_la_web 2.0_ raul almeidaTipos y beneficios_de_la_web 2.0_ raul almeida
Tipos y beneficios_de_la_web 2.0_ raul almeida
 
23
2323
23
 
Parcial corte 1
Parcial corte 1Parcial corte 1
Parcial corte 1
 
FINANȚE PERSONALE – INVESTIȚII ÎN ACȚIUNI VS. FONDURI DE INVESTIȚII
FINANȚE PERSONALE – INVESTIȚII ÎN ACȚIUNI VS. FONDURI DE INVESTIȚIIFINANȚE PERSONALE – INVESTIȚII ÎN ACȚIUNI VS. FONDURI DE INVESTIȚII
FINANȚE PERSONALE – INVESTIȚII ÎN ACȚIUNI VS. FONDURI DE INVESTIȚII
 
Spark 2016 Niels Pflaeging
Spark 2016 Niels PflaegingSpark 2016 Niels Pflaeging
Spark 2016 Niels Pflaeging
 
Spark 2016 Shawn Murphy
Spark 2016 Shawn Murphy Spark 2016 Shawn Murphy
Spark 2016 Shawn Murphy
 
Cyst In Ovary Treatment
Cyst In Ovary TreatmentCyst In Ovary Treatment
Cyst In Ovary Treatment
 
Magic method of fill in the blanks
Magic method of fill in the blanksMagic method of fill in the blanks
Magic method of fill in the blanks
 
Stepps
SteppsStepps
Stepps
 
XPDS16: Display Handler, a Client Display Framework for Xen - Brendan Kerrig...
XPDS16:  Display Handler, a Client Display Framework for Xen - Brendan Kerrig...XPDS16:  Display Handler, a Client Display Framework for Xen - Brendan Kerrig...
XPDS16: Display Handler, a Client Display Framework for Xen - Brendan Kerrig...
 
集客コンサルタント:業界別100集客アイデアセミナー講演講師(石川県)津幡町商工会チラシ
集客コンサルタント:業界別100集客アイデアセミナー講演講師(石川県)津幡町商工会チラシ集客コンサルタント:業界別100集客アイデアセミナー講演講師(石川県)津幡町商工会チラシ
集客コンサルタント:業界別100集客アイデアセミナー講演講師(石川県)津幡町商工会チラシ
 
XPDS16: Hypervisor-based Security: Vicarious Learning via Introspektioneerin...
XPDS16:  Hypervisor-based Security: Vicarious Learning via Introspektioneerin...XPDS16:  Hypervisor-based Security: Vicarious Learning via Introspektioneerin...
XPDS16: Hypervisor-based Security: Vicarious Learning via Introspektioneerin...
 
Klimatkontoret i Örebro
Klimatkontoret i ÖrebroKlimatkontoret i Örebro
Klimatkontoret i Örebro
 

Similar to Mariam Ghattas Resume

Tarek Kamal Resume..
Tarek Kamal Resume..Tarek Kamal Resume..
Tarek Kamal Resume..Tarek Kamal
 
I_Cuthill_Resume_2016-05
I_Cuthill_Resume_2016-05I_Cuthill_Resume_2016-05
I_Cuthill_Resume_2016-05Ian Cuthill
 
James carty text based resume May 2016
James carty text based resume May 2016James carty text based resume May 2016
James carty text based resume May 2016Jim Carty
 
20150206 Evette Currie PM CV
20150206  Evette Currie PM CV20150206  Evette Currie PM CV
20150206 Evette Currie PM CVEvette Currie
 
Matt Amjad Portfolio (1)
Matt Amjad Portfolio (1)Matt Amjad Portfolio (1)
Matt Amjad Portfolio (1)Mateen Amjad
 
Tim Morris Feb 2015
Tim Morris Feb 2015Tim Morris Feb 2015
Tim Morris Feb 2015Tim Morris
 
AURORA01c_spadhee_detailed_resume
AURORA01c_spadhee_detailed_resumeAURORA01c_spadhee_detailed_resume
AURORA01c_spadhee_detailed_resumeSalegram Padhee
 
Banjarin patel curriculam_vitae_19_01_2016
Banjarin patel curriculam_vitae_19_01_2016Banjarin patel curriculam_vitae_19_01_2016
Banjarin patel curriculam_vitae_19_01_2016pearldropsin
 
Manish garg resume
Manish garg resumeManish garg resume
Manish garg resumeManish Garg
 
CV 2016 - Mark Pardoe
CV 2016 - Mark PardoeCV 2016 - Mark Pardoe
CV 2016 - Mark PardoeMark Pardoe
 
Intelgain Profile
Intelgain ProfileIntelgain Profile
Intelgain Profilekapilchopra
 
X resume and cl nur quadir-hi2
X resume and cl   nur quadir-hi2X resume and cl   nur quadir-hi2
X resume and cl nur quadir-hi2Nur Quadir
 

Similar to Mariam Ghattas Resume (20)

Tarek Kamal Resume..
Tarek Kamal Resume..Tarek Kamal Resume..
Tarek Kamal Resume..
 
I_Cuthill_Resume_2016-05
I_Cuthill_Resume_2016-05I_Cuthill_Resume_2016-05
I_Cuthill_Resume_2016-05
 
James carty text based resume May 2016
James carty text based resume May 2016James carty text based resume May 2016
James carty text based resume May 2016
 
20150206 Evette Currie PM CV
20150206  Evette Currie PM CV20150206  Evette Currie PM CV
20150206 Evette Currie PM CV
 
Profile - Hema Kalbagilmath
Profile - Hema KalbagilmathProfile - Hema Kalbagilmath
Profile - Hema Kalbagilmath
 
Matt Amjad Portfolio (1)
Matt Amjad Portfolio (1)Matt Amjad Portfolio (1)
Matt Amjad Portfolio (1)
 
Tim Morris Feb 2015
Tim Morris Feb 2015Tim Morris Feb 2015
Tim Morris Feb 2015
 
AURORA01c_spadhee_detailed_resume
AURORA01c_spadhee_detailed_resumeAURORA01c_spadhee_detailed_resume
AURORA01c_spadhee_detailed_resume
 
Banjarin patel curriculam_vitae_19_01_2016
Banjarin patel curriculam_vitae_19_01_2016Banjarin patel curriculam_vitae_19_01_2016
Banjarin patel curriculam_vitae_19_01_2016
 
WR CV PK-v1
WR CV PK-v1WR CV PK-v1
WR CV PK-v1
 
Sathish resume
Sathish resumeSathish resume
Sathish resume
 
P_Scott_PMP
P_Scott_PMPP_Scott_PMP
P_Scott_PMP
 
CV - Aditya
CV -  AdityaCV -  Aditya
CV - Aditya
 
Manish garg resume
Manish garg resumeManish garg resume
Manish garg resume
 
CV 2016 - Mark Pardoe
CV 2016 - Mark PardoeCV 2016 - Mark Pardoe
CV 2016 - Mark Pardoe
 
Intelgain Profile
Intelgain ProfileIntelgain Profile
Intelgain Profile
 
X resume and cl nur quadir-hi2
X resume and cl   nur quadir-hi2X resume and cl   nur quadir-hi2
X resume and cl nur quadir-hi2
 
PAVAN KUMAR DANGETI
PAVAN KUMAR DANGETIPAVAN KUMAR DANGETI
PAVAN KUMAR DANGETI
 
PAVAN KUMAR DANGETI
PAVAN KUMAR DANGETIPAVAN KUMAR DANGETI
PAVAN KUMAR DANGETI
 
Resume - Sr. Business Analyst
Resume - Sr. Business AnalystResume - Sr. Business Analyst
Resume - Sr. Business Analyst
 

Mariam Ghattas Resume

  • 1. MARIAM GHATTAS U5 5-13 Virginia street, Rosehill, NSW 2142 0405424640 Mariam.Ghattas@outlook.com CAREER SUMMARY Results-orientedSeniorProjectManagerwithprovenleadershipskills.11yearsof experience as aSeniorBusiness and IT ProjectManager inan enterprise environment.  Bachelor'sDegree in ComputerScience majorinInformationSystem.  PRINCE2 Practitionercertified.  Strongknowledge Agile Methodologies.  Extensive experience inimplementingbankingproductsandapplications  Aftergo-live supportforthe Digital Channelssystems(InternetBanking,Mobile Payment,IVR&ATMs) as well as CRM & Compliance applications SKILLS SUMMARY Technical Skills  Experiencedinthe deliveryof multiple,complex,concurrentprojects  Accountable formanagingallocatedresources,workingwithexternalproviders, settingworkareapriorities,managingworkflows,developingstrategies,conducting Agile planningexercisesandevaluatingbusinessoutcomes  Experiencedinbuildingandsustainingmutuallybeneficialrelationships,consultand share informationwithothers,buildthe skillsof staff throughknowledge transfer, traininganddevelopmentandmaximise teamstrengthstoachieve projectand businessoutcomesinanAgile projectmanagementenvironment.  UnderstandingandoperatingwithinAgileprojectmanagementmethodologies.  Experiencedinthe deliveryof multiple,complex,concurrentprojects  Managing andleadinganAgile projectteaminthe completionof projects,whichmay fitwithinbroaderbusiness-ledprojects;ensure deliveryof activitieswithintimeframes and qualityrequirements  Translatingcorporate IT strategyintoprojectplansandexplaintoothershowown projectfitswithinotherbusinessprojectsandbroaderATOpriorities andobjectives  Engage withinternal andexternal stakeholdersoncomplexandsensitiveissuesin orderto provide orobtaininformationandnegotiate outcomes  Provide expertadvice onprojectintent,deliverables,progressandoutcomes  Evaluate projectoutcomes,the broaderimpactsandimplicationsof ITproject activitiesandescalate issuesoutside of delegation  Problemsolvingmethodologyknowledge (fishbone,5whys,root-cause analysis).  Outstandingreportwritingskills.  Extraordinarymarketresearch, productanddata analysis.  Provenabilitytoworkwithininternal andexternalpoliciesandproceduresincluding those surroundingprivacyandconfidentiality.  Developpresentationsforthe managementandthe clients  Provenabilitytoprioritiseandwork todeadlines.  Manage of KeyPerformance Indicators.  A detailedawarenessandunderstandingof Operational Riskmanagementprinciples  Competentcomputerskills:WindowsApplications,Outlook,Word,Excel,PowerPoint, Visio, MicrosoftProject &JIRA.  Ability tolearncontinuouslyand be updatedonthe latestdevelopment  Actingas a SubjectMatter Expertwithinthe deliveredapplication/product.  Handlingthe responsibilityof the TestingManagerinprojectswhere itisnotavailable Personal Attributes  Excellentplanningandorganizational skills  Strongsense of urgency,focuson outcomesanddrive forsuccesswithgoodtime managementskills&the abilitytoworkina high-pressure environment  Abilitytosee the 'bigpicture'inidentifyingproject interdependencies
  • 2. MARIAM GHATTAS U5 5-13 Virginia street, Rosehill, NSW 2142 0405424640 Mariam.Ghattas@outlook.com  Planningandestimatingskill plusbudgeting&resourcingexperience inaproject context  StrongInterpersonal &negotiationskills&abilitytoworkwithall levelsinthe organisation  Experience inacustomerservice environmentandabilitytoliaise effectivelywitha diverse range of users.  Self-motivated  Exceptional communicationskills  Excellentorganisational andtime managementskills  Excellentclientinteractionandsupportskills  Extensive experience workingwithpeoplefromall differentbackgroundsand circumstances  Experience workingeffectivelyinateamenvironment.  Abilitytodeveloprapportandearntrust to gaincooperation  Dedicatedtoprofessional developmentandongoingtraining  Flexible andcreative thinker  Practical, Trustworthyandreliable  Patientanddedicated.  Highlypositive attitude.  Highlevel of integrity EMPLOYMENT HISTORY Jan 2014 Sep 2016 SeniorIT ProjectManager – acting as Head of IT Digital Channels IntesaSanpaoloBank  Planningprojectstagesand assessingthe businessimplicationsforeachone.  Puttingtogetherandcoordinatingthe workof the projectteam.  Monitoringprogressandmakingsure costs,timescalesandqualitystandardsmeet agreedtargets.  Adjustingplanstocaterfor unforeseen circumstances.  Ensuringthere isa smoothchangeoverfromthe oldIT systemtothe new one.  Keepingseniormanagersandclientsuptodate withprogress.  Signingoff andevaluatingcompletedtasks.  Managing the dayto day activitiesof the Digital Channels applicationsystem  Managing a teamof developerswhoprovide boththe projectandaftergolive applicationsupport.  Responsible fordevelopingvariousITpoliciestoclose outITauditcomments. Achievements - Succeededinthe implementationof the followingSoftware applicationswithinthe predefinedcost,time andquality o InternetBankingPlatform(Budget>3 MillionAUD) – usingAgile Methodology o CRISP(ClientRelationship –International SolutionPlatform)- Upgrade and ImplementationtoSME and Small Business. o CRM Change requestsandintegrationwithmultiple systems. o Mobile Payment Solution. o Data CleansingProject o Oracle Financials ERPenhancement. o Fast Financial yearclosure exercise. o ProvisionCalculationSystemImplementation - Succeededindocumentingthe followingpolicies andprocedures
  • 3. MARIAM GHATTAS U5 5-13 Virginia street, Rosehill, NSW 2142 0405424640 Mariam.Ghattas@outlook.com o IT ProjectManagementPoliciesandProcedures o Issue Log PolicyandMapping o IT Change ManagementPolicy o IT SystemAcquisitionPolicy o IT SystemDevelopment Feb2008 Jan 2014 IT & BusinessProject Manager BarclaysBank  Manage local change projectsandacts as an implementationmanagerforlargerPan- Africanprojects.  Ensure that the projectsare deliveredontime,withinbudget,qualityandin compliance withBarclaysAfricaprojectpoliciesandmethodologies.  Evaluate businessneedforchange andcreate or assistincreationof businesscase.  Define scope andplanthe projectandagree structure and deliverables.  Responsible forlocal ProjectManagementinitiativesbymanagingsmall numbersof staff.  Manage compliance withBarclaysAfricaprojectpracticesandmethodologies.  Prepare andagree detailedprojectplanstomeetprojectobjectivesontime and withinbudget.  Co-ordinate,reviewandreportprojectprogressagainstplanescalatingissueswhen appropriate.  Identifyareasof risk,concern,change,andissue managementprocedures,making recommendationsasappropriate.  Manage the handoverof projectdeliverablesandcompletionof the project.  Work closelywithcustomermanagementtounderstandthe business requirementfor the project,developingeffective workingrelationshipsandongoingmanagement processesforthe project.  Ensure that the projectisdeliveredwithinthe financialrequirementsof the Business Unit.  Conductprojectpresentationsandcompile reports. Achievements - Succeededin the implementationof the followingSystems/productswithinthe agreedupontime,costand quality: o Implementationof Corporate toBank Application. o Applicationof FATCA regulationstothe BankSystemsandProcesses. o Implementationof anInteractive Voice Responsesystem. o Central Bankof EgyptReportsAutomation – usingAgile Methodology. o NAS(NetworkAttachedStorage) andBladesprojectplanninganddesign. o Implementationof the EMDW (EmergingMarketData Warehouse) with BarclaysGroup. o ATM SwitchFeasibilityStudy o CreditShield &Medical DiscountCard(Insurance Products) o Implementationof the AutomatedClearingHouse (ACH). o Implementationof anInvestmentSystem(TelestoSystem) o CreditRiskDecisionSystem(Transact System) o Implementationof the VisaPlatinumDebitCard(1stin Egypt). o Implementationof aFraud DetectionSystem(InstinctSystem) o Implementationof an Anti-Money LaundrySoftware (FortentSystem)
  • 4. MARIAM GHATTAS U5 5-13 Virginia street, Rosehill, NSW 2142 0405424640 Mariam.Ghattas@outlook.com o PaymentChannelsProgram(QueuingSystematall branches). o Implementationof the Rewardsand Instalmentproductsonthe CreditCard o Prime 3 (CardsSystem) update releases. o CreditRiskreleases(TransactandDebtManagerUpgrades). Jan 2006 Nov 2007 IT Auditor Deloitte  ConductingDesignandImplementationAudit forthe “InformationTechnology” controlswithinthe allocatedclients.  Identifythe areaof weaknesswithinthe ITSystemsandprocesses  Highlightingmitigatingactionsandagree withaplanwiththe clients  Re-accessthe environmentafterthe clientimplementsthe mitigatedcontrols  Duringmy positioninDeloitte,Imanagedtoconsultthe clientsinthe ISO27001 Implementation, PCIGapAnalysisand Remediation and provide themwith Project managementservicesforOracle Financial,HRandPayroll. FORMAL EDUCATION 2001 2005 Bachelor of ComputerScience – InformationSystemsMajor HigherTechnological Institute,10th of Ramadan PROFESSIONAL DEVELOPMENT  PRINCE2 Practitioner Certified.  PRINCE2 Foundation Certified.  Agile ProjectManagement  CBAP  PMP (ProjectManagementProfessional)  ORACLE Financial (People Management)  ORACLE Financial (WorkFlow)  ORACLE 10g DBA  ORACLE 9i (Forms-Reports)  ORACLE 9i (SQL-PLSQL)  Website Design  Introduction to C/C++/Visual C++, PROFESSIONAL REFEREESj Noha Kaptan ApplicationHead IntesaSanpaoloBank Noha.Kaptan@alexbank.com Rafik El Raheb IT Director BarclaysBank Rafik.Elraheb@barclays.com Elhamy Hindy Teacher ElizabethSchool 0403538230