1. BOBBIE BLOCH, RN, PhD
1300 Holling Place Apt. 301, Frederick, Maryland, 21701,301-676-7232
________________________________________________________________________________
SENIOR HEALTHCARE EDUCATOR AND MANAGEMENT EXECUTIVE
PROFESSIONAL STRENGTHS ─ 8 years of teaching clinical/lecture systems for
Fundamentals of Nursing in BSN programs at the University of Michigan and RN/BSN
Gerontology course at the Medical College of Ohio. Transforming clinical education
departments to meet JCAHO and state/federal competency evaluation criteria.
Instructional Design Consultant for corporate clinical training managers improving
knowledge attainment of adult learning theory for skill/task analysis. Clinical Cultural
Assessment training expert impacting change in health behaviors and care for diverse
populations.
Healthcare executive with over 15 years of experience designing and implementing
training programs resulting in high-performance teams. Hands-on strategic planner
with immaculate communication skills. Increased employee retention by leading
effective orientations enhancing staff knowledge and improving productivity.
Background includes numerous publications and programs. Awarded the American
Journal of Nursing Book of the Year and the Washington State Nurses Association
Certification of Recognition.
___________________________________________________________________________
EDUCATION
PhD Educational Technology, Minor in Educational Sociology University of Toledo 1992
Master of Science in Nursing U.C. San Francisco School of Nursing 1976
Bachelor of Science in Nursing Wayne State University College of Nursing 1969
RECENT CLINICAL EXPERIENCE AND TRAINING HIGHLIGHTS
Northampton Manor Health Care Center, Frederick, Maryland
Registered Nurse
October 2015-November 2015
 Responsible for nursing care activities in 196 bed long term care/short term
rehab care skilled facility. Review nursing reporting system, complete electronic
documentation forms for resident admission, transfer, or discharge. Evaluate
resident physical/emotional status via nursing rounds observation supporting
quality of care interventions. Utilize the PointClickCare cloud-based EHR
platform to maintain regulatory requirements. Accountability for Nursing

2. Assistant knowledge report for clinical assignment. Responsible for medication
administration and documentation based on physician orders, pharmacy policy,
or plan of care inclusive of nursing standards of practice. Participate in and
receive nursing data evaluating resident clinical status changes in facility QA
program.
***One and halfyear personal sabbatical with re-location to Maryland with review and
changein professional goals.
Envoy at the Village-Fork Union, Virginia
Interim Assistant Director of Nursing Services (360 Staffing Hire)
March 2014-April 2014
 Accomplishments:
 Assisted Director of Nursing in processes for stabilizing overall clinical
operations experiencing major staffing challenges, quality of care issues,
nursing staff accountability with clinical data reporting/documentation, and
limited teamwork in supporting high-acuity chronic care residents. Participated
in the interviewing process to increase nursing staff levels for all shifts and
assisted in coverage of staffing needs.
 Re-established, organized, and coordinated RN/LPN and CNA Preceptor
Program via training of nursing staff Preceptors to evaluate annual skills
proficiencies inclusive of job role descriptions and skills check-list assessments.
 Audited infection control parameters for the facility monthly March 2014 Quality
Improvement team meeting noting the facility’s predominant parameter
increase in skin infections and relationship to quality of care systems and made
recommendations for CNA and RN/LPN to assess the need for improvement in
basic hygiene and skin care interventions.
Reeder’s Memorial Home-Boonsboro, Maryland
January 2014-March 2014
Interim Nurse Consultant (Referral via 360 Staffing)
Accomplishments:
 Assisted with corrective action facility-wide all shifts RN/LPN and CNA training
for survey deficiencies: Hydration Policy, Urinary Incontinence, and Safe
Lifting/Transfers.
 Audited weekly 5 nursing units medication storage and administration systems:
included 5 medication rooms and19 medication/treatment carts, noted errors in
drug administration and documentation, expired medications, and
reorganization of medication wound/treatment carts storage.
 Assisted in the orientation of RN/LPN staff in the facility “change” from
Medication-Aide medication administration to “only” RN/LPN’s system and “new
and improved” pharmacy carts installation to decrease cart number to 10 carts.

3. Golden Living Center-Montgomery, Alabama
October 2013-January 2014
Interim Director of Nursing (360 Staffing Hire)
Accomplishments:
 Re-established nursing medication management system with nurse managers,
supervisors, staff nurses via training, resident assessment and medication
monitoring of medical orders and distribution, medication storage system and
destruction system with Pharmacy, and removal of discontinued controlled/non-
controlled medications from facility with required documentation system and
record-keeping.
 Successful completion of annual state-survey over 5-days noting: necessary
follow-up training for incontinence and perineal care for nursing staff to improve
resident quality of care, falls reduction, and wound-care system management.
 Coordinated pre-assessment multidisciplinary visit at hospital and managed
quality of care services for admission of at-risk 450 pound bariatric resident via
interdisciplinary interventions by nursing, rehabilitation services, dietary, and
social services departments. Completed and stabilized resident with
challenging chronic care and social issues.
Fortis Institute Practical Nursing Program, Birmingham, Alabama
March 2013-July 2013
Director of Nursing
Accomplishments:
 Developed corrective action plan for recovering clinical hours for PN cohort
groups not completed across the entire nursing program with use of dedicated
faculty for weekly training and performance tracking program.
 Responded to corporate Performance Improvement Program to increase
learning outcomes in classroom, clinical, and PN graduate exit performance
via hiring Academic Coach and use of Kaplan and Hesi training/testing
systems.
 Completed and coordinated implementation of ABON action plan due to poor
student outcomes.
 Coordinated the "teach-out of old curriculum while simultaneously launching a
new curriculum.
 Successful review of faculty workloads and request to increase hiring of 6 new
faculty to stabilize rapid faculty and student turnover related to
organizational challenges.

4. Salem International University School of Nursing, Salem, West Virginia,
January 2012-February 2013
Director of Nursing Education
Accomplishments:
 Managed LPN, ADN, and RN-BSN on-line educational programs for a newly
established nursing school with currently 100+ student enrollment which started
with 14 students in ADN program.
 During the past year met the challenge of both faculty turnover, student
enrollment level increase, and curriculum revisions by developing and using a
critical tracking system for course sequencing and documentation of faculty
recruiting demands.
 Graduated first ADN student group, received 3 year WVBON accreditation
status for the LPN program, and have received approval of these programs by
the Higher Learning Commission of the North Central Association, and
completed a Candidacy Presentation in seeking accreditation by the National
League of Nursing Accrediting Commission, Inc.
 Overall, the school has a “state of the art” Simulation Lab System, developed
by Laerdal Medical Inc. which is now being incorporated into the nursing
curriculum for all course development.
The Washington Home & Community Hospices, Washington, DC
July 2010- November 2010
Interim Director of Nursing
Accomplishments:
 Redesigned and implemented training of nurse management on 24 Hour
Nursing Report System monitoring clinical changes and multi-shift updates
increasing accuracy of nursing assessment data and quality clinical
interventions.
 Co-Key of major drug diversion investigation resulting in clinical suspensions,
drug recovery, revision of policy, nursing staff corrective action training, and
documentation chart audits.
 Managed the planning, training, and development of a new electronic staff
scheduling and ordering system with the Suburban Hospital lab increasing the
timeliness and accuracy of lab reporting results daily to medical staff.
 Spearheaded initial development of a preceptor program addressing the short
and long-term orientation training needs for new licensed and non- licensed
nurses.
 Supported major educational program development for competency skill
assessment of both GNA and LPN/RN; training them with corporate mandates,
local, state and federal requirements.
 Interacted with the onsite Rehab manager in the assessment and prevention of
falls by residents in the facility. Documented and submitted quality falls data on
a monthly and quarterly basis for interpretation of need for both staff and resident
training and monitoring.

5.  Attended a Falls Prevention workshop and then implemented a committeebased
on the guidelines learned during the program.
 Worked closely with the Admissions Dept. reviewing clinical referral data in the
approval of daily assessment of multiple potential residents. Data collected was
used to determine a need for nursing competency training.
 Documented a new PRNstaffing proposal to assist an increasing staff need that
resulted in more effective recruitment, hiring, and orientation training
development.
 Developed a highly successful POS medication monthly order review on the
MAR and TAR for all facility units by improved accountability with process
training and decreased risk using 5 nursing staff versus 39 in the audit of medical
records.
 Revised the administrative and clinical meeting structure, supporting efficiency
of professional time and resolution of clinical challenges for off- shift training
management.
 Encouraged use of the communication model, which increased knowledge
across disciplines and accountability for job responsibility.
 Advanced lines of communication with off-shift RN Supervisors by requiring their
attendance at leadership training that improved skills in staff interactions across
the facility.
Ellicott City Health and Rehabilitation Center, Ellicott City, Maryland July 2009-
March 2010
Direct of Nursing
Accomplishments:
 Restructured nursing management system by training/mentoring ADONs
to replace previous leadership by Unit Managers, resulted in higher
accountability level and improved clinical care assessment outcomes
throughout the facility.
 Decreased pressure ulcers to 15% from previous quarter level of 20% as
cited by the CMS Nursing Home High Risk Pressure Ulcer Improvement
Project via intensive training by staff educator, wound nurse, and nurse
management monitoring and reinforcement of prevention protocols.
 Instituted a 3-day nurse employee orientation training program to support
adaptation to geriatrics preparing orienteer to improve clinical outcomes
by using preceptors.
 Contributed to the completion of a corrective action training plan for
multiple deficiencies cited during previous Maryland State audits; later
resulting in no actual harm faults.
 Participated in a daily Interdisciplinary Plan of Care meeting addressing
clinical changes among current and new admissions to the facility.
Provided critical clinical data utilized in resolving nursing care issues via
training and quality mandates.

6. Correctional Medical Services, Columbia, Maryland
September 2006- March 2009
Statewide Clinical Services Manager
Accomplishments:
 Direct supervision of Maryland statewide initiatives of infection control,
quality improvement, ombudsman, and staff development.
 Managed 8 regional Directors of Nursing who were responsible for
supervising nurses who provided care for 27,000 inmates at 29 sites in
four major regions in the state of Maryland.
 Implemented one of the first urban jail system Opiate Treatment
Programs in the nation. Coordinated Pre-Trial Jail facility in Baltimore,
MD clinical team training on program processes,documentation systems,
job description development, licenses and certifications for pharmacy,
bio-reference lab and clinical staff, and environmental protocols resulted
in successful attainment of state and federal certification and
accreditation requirements for a Methadone Treatment Program.
 Acted as a task force consultant/participant in the development of
regional and site-specific DON job descriptions for national
implementation. Participated with statewide educator in the training of
regional DONs in Maryland.
 Participated on the CMS development team for the national Nursing
Leadership Council that resulted in establishing the standards of
excellence in correctional nursing practice within the organization.
Coordinated local training efforts of correctional staff education in
Maryland across all regions of CMS corporate guidelines.
 Represented CMS on the Maryland State Board of Nursing Task Force,
establishing standards and guidelines for documentation and correctional
nursing delegation responsibilities at the state level. These activities
resulted in the development of medication technician training program
manuals for student and instructor.
 Managed the reorganization of statewide medical records system for both
storage of and inmate file order and transfer processes, resulting in
efficient accessibility and the timeliness of problem resolutions by clinical
staff trained on the new system.
 Ensured the coordination of a statewide new employee orientation
program, nursing preceptor program, and supporting efficient
competency education development meeting the Department of Justice
Survey requirements.

7. PROFESSIONAL SUMMARY
2000-2006
Professional experiences have been in a consultant capacity focusing on short-term
competency based system and quality program development for organizations. These
activities have primarily been in long-term care industry in educational, quality, and
management roles. Often the positions were related to survey/regulatory preparedness
or associated plans of correction. The educational examples are cited in detail.
Eastpoint Nursing and Rehabilitation Center, Baltimore, MD
March 2006-July 2006
Interim Director of Nursing
 Responsible for supervising 100+ employees in 180 bed LTC nursing rehab
center.
Education/Quality Assurance Consultant
 Coordinated activities related to a plan of correction for 2006 state survey.
Accomplishments:
 Provided competency educational program development which increased
acquisition of nursing knowledge/skills in the provision of quality care.
The training activities supported successfully clearing the facility of three
“G level” deficiencies. As a result, the facility became deficiency free and
was recertified to admit medicare residents. Reinforcing quality efforts
with competency nurse training programs, supported maintenance of
compliance for the organization.
CHCS Services, Inc. (PRN MD,VA,DC)
September 2005-Present
Independent Nurse Navigator
 Responsible as an eldercare specialist for documenting in-home or telephonic
healthcare assessments for clients seeking long-term healthcare insurance.
Accomplishments:
 Increased knowledge for elderly of the availability of LTC insurance
systems and variations in the application of nursing assessment models
for clinical care.
Hospice of the Chesapeake, Annapolis, MD
February 2005-August 2005
Director of Staff Development
 Responsible for: new employee orientation, development/coordinating annual
inservice training, clinical skills program development based on TQI needs

8. assessment, new processes and employee remediation training, OSHA
mandatory training, JCAHO organizational assessment and educational
program development/implementation, and CNA monthly modular educational
development.
Accomplishments:
 Secured OSHA compliance via training resulting in an injury free
workplace.
 Coordinated onsite audio-teleconference sponsored by National Hospice
and Palliative Care Organization on “Cultural Diversity in Patient Care:
Introduction to the Diversity Toolkit”. Resulted in the facility being chosen
as a test site for use of the cultural diversity toolkit.
 Moderated: Hospice Foundation of America’s 12th
Annual National
Bereavement Teleconference hosted by the facility focus on Living with
Grief :Ethical Dilemmas at the End of Life.
Bluepoint Nursing & Rehabilitation Center, Baltimore, MD
May 2004-February 2005
Nursing Director
 Directed over 90 staff members, supporting a 135-bed facility.
Managed hiring and training procedures.
Accomplishments:
 Implemented an innovative strategy to create age specific units to meet
nurse’s needs, boosting patient morale. Program highlighted in Advance
LPNs Journal, 6/27/05, www.advanceweb.com.
Eastpoint Nursing & Rehabilitation Center, Baltimore, MD September 2002-May
2004
Director of Nursing 3/03-2/04
Director of Staff Development 1/03-3/03
Performance Improvement Manager 9/02-1/03
 Supervised a staffing coordinator, supporting company wide RN’s, LPN’s, and
GNAs total 100+ for 180 bed LTC facility. Managed infection control and
performance improvement programs for the facility.
 Managed a nurse educator who coordinated the training programs for Geriatric
Nursing Assistants.
Accomplishments:
 Reorganized nursing orientation in content and preceptor system for
new hires and ongoing competency education resulting in maintenance
of quality standards. Redesigned a multidiscipline “new” employee
orientation program supporting progressive competency throughout the
facility.
 Updated employee health records to comply with PPD and Hepatitis B
immunizations and trained all staff about the importance of keeping
these records current as part of the facility wide infection control policies
and standards.

9.  Conducted pain management, resident abuse prevention, resident
transfer, and injury prevention training to support quality of resident care
standards decreasing level of deficiencies in state audits.
Survey Solutions, Columbus, Ohio
September 2001- January 2002
PINpoint Project Manager
 As an associate was responsible for directing the development, implementation,
and execution of the PINpoint project a national pressureulcer prevention project
conjointly with Ross/Abbott Laboratories and Survey Solutions.
 The project was based on National Pressure Ulcer in Long-Term Care Study
(NPULS) research project in 109 major clinical sites which established
prevention protocols: pressure management, incontinence prevention,
incontinence management, and nutrition management.
 Focus was on training nursing staff in LTC facilities nationally on procedures
involving pressure ulcer prevention. Residents identified at risk were based on:
MDS/RAPS, Braden Scale, former AHCPR guidelines, and physicals.
Accomplishments:
 Designed an “implementation tool” that assisted in obtaining
prePINpoint data which identified who was applicable for the project via
site visits assuring proper tool usage. Assessmentof post-PINpoint data
demonstrated the effectiveness of pressure ulcer prevention measures,
quality of care provided residents, and survey /legal cost savings to LTC
facilities.
 Supervised PINpoint Coordinators in scheduling trainings and providing
feedback to Ross representatives and managers in “newly” developed
PINpoint database computer system.
 Evaluated performance skills of PINpoint trainers and critique of
program materials supporting maintenance of quality of the program
data results.
The Washington Home, Washington, DC
2000-2001
Clinical Learning Coordinator (PT)
 Position focused on design of educational curriculum for nursing staff in a geriatric
facility.
Accomplishments:
 Orchestrated the start-up of a competency-based nursing program for
licensed LPN and RN nurses and assistants; organized leadership-
training session for resident care directors.

10. Gerontological Nursing Ventures, Laurel, MD
2000-2001
Nursing Consultant (PT)
 Consultant goal was for improving quality of life and nursing care for facility
residents.
Accomplishments:
 Performed crisis management and nursing protocol procedures training
to support facility attainment of regulatory compliance.
 Created the Charge Nurse Management Skills manual resulting in clinical
competency in LTC sites.
 Compiled ‘JoAnne Wilson Gerontological Nursing Ventures’ training
collaterals for on-site nursing consultant used as guidelines for facility
training programs and monitoring.
Iliff Nursing/Rehabilitation Center, Dunn Loring, VA
1999-2000
Director of Nursing
 Managed 50+ employees, 52-bed geriatric, 32-bed adult rehabilitation 32 bed
pediatric rehab. Nursing Center Accomplishments:
 Developed Wound Management Teleconferences and phlebotomy training
programs in maintenance of in-service procedures.
EDUCATIONAL ROLES SUMMARY
Aimm, Inc., Hyattsville, MD
1999
Director of Health Information
Accomplishments:
 Conducted in-depth diversity research for a dynamic website and
promotional brochure.
 Marketed company services at multidisciplinary health workshops,
creating the expansion of diversity intervention knowledge that supported
the development of improved healthcare systems.
 Networked with community professionals generating repeat business.
 Led corporate cultural diversity training for company wide sponsors and
customers.
Hebrew Home of Greater Washington, Rockville, MD
1997-1999
Organizational Development Manager
Accomplishments:

11.  Developed, launched, and coordinated a $250K customer service
program using Achieve Global Customer Service Training System for
1,000+ personnel.
 Designed and integrated a 24/7 multidisciplinary training satellite
program via the technology-based Long-term Care Network (LTCN)
resource site.
 Developed a technology-based learning resource center for new
employee orientation, computer-based training, clinical skills training,
and leadership skills training.
Lorien Nursing & Rehabilitation Center, Columbia, MD
1995-1997
Director of Education
Accomplishments:
 Revamped the 5-week geriatric training program averaging 12-15
students on complying with OBRA, state and federal guidelines.
 Designed a monthly 2-day orientation and employee improvement
program averaging 30-35 associates in dietary, social services,
maintenance, and environmental services.
 Developed nurse preceptor orientation program that included: MDS 2.0
system, medication orientation, leadership communication skills, and
performance improvement dynamics of quality resident care.
Calvert Memorial Hospital, Prince Frederick, MD 1993-1995
Director of Education/Training
Accomplishments:
 Transformed a previous nursing in-service department into a facility
wide multidisciplinary training department for 700+ employees.
 Maintained a $50K budget while implementing three new health services
training programs: a 24/7 Health Sciences Television Network,
computer-based literature search services, and Customer Relations
Program.
 Redesigned the CPR policy for ensuring full compliance.
Trained on medical terminology, basic statistical analysis and
Advanced Cardiac Life Support/HIV improving nursing skill
competency.
 Conducted a healthcare reform workshop with 2 other Southern
Maryland hospitals introducing the adoption of a Computer-based
Employee Orientation Pilot Program improving operations.
 Created the “EDSOURCE” newsletter as communication system for:
educational announcements, achievements, and staff educational
concerns.
PRESENTATIONS
2005- “National Hospice Palliative Care Organization’s March Interdisciplinary Audio

12. Web Seminar: Cultural Diversity in Patient Care: Introduction to the Diversity Toolkit,”
Hospice of Chesapeake
1999- “Aimm4Health.com - The Multicultural Information Web Channel,” Multiethnic
Pharmaceutical/Healthcare Marketing Summit
1996- “International Society for Performance Improvement,” Annual Conference & Expo
1995- “Pain Management Symposium: Traditional and Alternative Methods of
Acute/Chronic Pain Management,” Calvert Memorial Hospital
1994- “Cultural Diversity in the Workplace,” 6th Annual Maryland Healthcare Human
Resource Institute
1994- “What If… Creativity and Innovation for Nurses,” Calvert Memorial Hospital
1993- “Basic Testing Skills,” Lima Technical College
1993- “Needs Assessment, Needs Analysis, and Identifying Training Needs,” Lima
Technical College
1993- “Formative Evaluation: Attitudes and Behaviors of Developers Towards Interactive
Technologies,” Educational Communications and Technology Annual
Convention/INFOCOMM International Expo
PUBLICATIONS
Bloch, B. “Cultural Assessment”, (DVD #A2309 www.medcomrn.com,), MEDCOM
TRAINEX, 2006 (originally distributed in 1987, Hospital Satellite Network, Los Angeles CA, &
American Journal of Nursing, New York, NY)
Bloch, B. “Cultural Aspects of Nursing Care.” Chapter 6/8/12 in B.L. Christensen and
E.O. Kockrow, Foundation of Nursing, (1st, 2nd, and 3rd ed.), Mosby, Inc. 1991-1999
Bloch, B. “Formative Evaluation: Attitudes and Behaviors of Developers of Interactive
Technologies.” Dissertation Abstracts International, Vol. 53-06A. 1992
AWARDS
Who's Who in American Nursing Award, 1999-2000 & 1988-1998, The Society of
Nursing Professionals.
American Journal of Nursing Publishers Book of The Year Award for “Ethnic Nursing
Care: A Multicultural Approach”, 1984.

13. Washington State Nurses Association Certificate of Recognition Award for outstanding
book “Ethnic Nursing Care: A Multicultural Approach”, 1983.
TECHNICAL PROFICIENCIES
Microsoft Office Suite, Internet Explorer, Windows Platform
Participant - “How to Create and Deliver Exceptional Powerpoint Presentations”,
Rockhurst University Continuing Education Center, Inc .6CEUs, March 11, 2011.
PROFESSIONAL DEVELOPMENT
Participant –The NLN Education Summit 2012: Opening Doors to Leadership:
Purpose, Power, Passion”, National League for Nursing. 1.4 CEUs, September 19-22,
2012.
Participant – Immersion Experience 2012: “The Co-creation of Transformational
Leadership and Curriculum Innovation in Nursing Programs", National League for
Nursing. 2.25 CEUs, June 3, 2012.
Participant – Altarum Health Policy Roundtable: “Advanced Old Age In America: What
Can We Count On?” Altarum Institute, September 26, 2013.