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Digital Marketing:
Building A Strong Web &
Social Media Presence
Facilitator: Billings J. Tanaa
Why Build a Strong Web &
Social Media Presence?
There are compelling statistics!
GHANA
ECOMMERCE IN GHANA
Global Search Engines rank number 1 in terms of
brand discovery, followed by TV, Word of Mouth
(WOM) and Social Media advertising
International Digital Marketing Trends
CONSIDERATIONS
• 50% of the population in actively online, on social and searching for solutions.
• Ghana should approach their marketing split of traditional vs. digital in a similar manner.
• Traditional marketing is still very relevant.
• Ad spend should be focused on customer acquisition and brand awareness instead of LIKE and Followers
• Search Engine optimisation and paid search are critically important to Ghana marketing – 63% of your
potential market is searching and ready to shop
28
How to build a
strong web
presence
Promotions
• Website/Blog
• Social Media Presence
• Facebook & Instagram Ads
• Pay per Click (Search ads)
• Display Ads ( Youtube)
Building Assets
Creating a vision/purpose
statement
# 1
Be Stubborn With Your Vision, but Flexible With
Your Plan
“To bring inspiration to every athlete in the world. If you have a
body, you have an athlete” _Nike
Example: A school
“To project staff and students as the best model of education in
the country.”
Restaurant:
“To be the most engaging and culturally relevant gourmet
restaurant in Accra”
Choosing the right
channels/ platforms
# 2
Choosing your web platform:
Other things to look out for:
• Ease of setup/use
• Cost
• Customization
• Scalability
• Aesthetics
• Mobile Optimisation
Blog Vrs Website
Which platform should you choose?
Choosing your Social Media Channels
Branding
#3
• Picking your colors
• Logo
• Tagline
• Writing Style/tone of voice
• Standardize your brand(offline/online)
• Train your employees on how to protect your brand
Things to consider in Branding
Defining your Social Media &
Content Strategy
#4
“A social media strategy is a plan or roadmap designed to guide you achieve
specific business objectives on social media.”
Types of social media goals
• Brand Awareness
• Drive Traffic to Website
• Generate Leads
• Boost Engagement
• Build community
• Customer Service
• PR
• Social Listening
Creating your Social Media Strategy
Defining your Content Strategy
(creating value)
#4
Creating a Social Media Strategy
Defining your content strategy
Content must serve at least one of 5
purposes
 Educate
 Entertain
 Inspire
 Converse
 Convince
Content Guidelines
• Keep it short and sweet
• Write to actual people
• Build relationships, not just transactions
• Be authentic
• Do not spam
• Do not sell aggressively
• Always attribute original content
• Plan your content for the week/month
Types of Content
• Text
• Photos
• Videos
• Slideshows
• Infographics
• Gifs?
Promoting your Business
Online
#5
There are two main strategies for
promoting your business online:
Organic
Paid
 Search Engine Optimisation (SEO)
 Blogging
 Local Listing Services (Yellow Pages/Classifieds Websites)
 Google Places/Yahoo Local
 Content Exchange
 Press releases
 networking events,
 Facebook/Linkedin Groups,
 Using hashtags on Twitter/Instagram
Organic Strategies
 Social Ads (Facebook, Instagram, Twitter, LinkedIn)
 Search Engine Marketing (Google, Yahoo, Bing)
 Display & Banner Advertising (Google, premium website placements)
 Email Blast
Paid Strategies
Other Promotional Strategies
 Running contests
 Running campaigns
 Facebook Live
 Influencer Marketing
Facebook Advertising
 Creating business manager
 Setting up business manager (Tracking pixels, Ad accounts, verification,
commerce manager)
 Creating your first Ad (ad objective,
 Ad Optimization
Google Search and Display Ads
 Creating Adwords Account
 Setting up your analytics account (tag manager,
 Creating your first Ad (ad objective,
 Ad Optimization
Google Search and Display Ads
Google Search or PPC
Google Display Ads
automation tools
#6
Automation is important for a number of reasons:
 Increases your efficient
 Are effective
 Simplifies your life (saves time!)
• Automation tools are software and apps that automate marketing
tasks.
• Repetitive tasks such as email, social media posting, weekly reporting
need to be automated.
 Email Marketing
 Push Notifications
Website/Blog
Example of blog automation software
Automating Content Scheduling, Analytics, Reporting, Contests and Sweepstakes
Examples of social media automation software:
Social Media
Tracking & Measuring
#8
Setting KPI’s & ROI
• KPI’s stand for Key Performance Indicators. Setting KPI’s
enable you to benchmark your efforts and Know what is
working and what isn’t.
• KPI’s are driven from your vision/goals.
For example, If your goal is engagement “ KPI’s on social
media will be number of “Likes/Reactions, Comments, Shares”
On the blog it will be comments and number of views.
Setting KPI’s
• Brand Awareness
• Drive Traffic to Website
• Generate Leads
• Boost Engagement
• Build community
• Customer Service
• PR
• Social Listening
Goal KPI
• Impressions, Reach, Followers, Views, Shares, Retweets, Brand
mentions
• Clicks, Website sessions, Reach
• Clicks, website conversions,Product/service inquiries
• Likes/Reactions, Shares/Retweets, comments
• Follower count, Likes/Reactions, Shares/Retweets, comments
• Enquiries, messages, comments
• Brand mentions, shares/Retweets, Influencer engagements
• Brand mentions, Competitor mentions
KPI’s are set based on your overall goal
Conclusion
Key Things to keep in mind when building a strong web &
social media presence:
 Consistency is key
 Patience
Thank You
Pedal Media Consult is a boutique
digital marketing company. We
identify & enable new digital
technologies for SME’s, making
them efficient, competitive and
profitable:
0243181770

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Digital Marketing Presentation.pptx

  • 1. Digital Marketing: Building A Strong Web & Social Media Presence Facilitator: Billings J. Tanaa
  • 2. Why Build a Strong Web & Social Media Presence? There are compelling statistics!
  • 3.
  • 4.
  • 6.
  • 7.
  • 8.
  • 9.
  • 10.
  • 11.
  • 12.
  • 13.
  • 14.
  • 16.
  • 17.
  • 18.
  • 19.
  • 20.
  • 21.
  • 22.
  • 23. Global Search Engines rank number 1 in terms of brand discovery, followed by TV, Word of Mouth (WOM) and Social Media advertising International Digital Marketing Trends
  • 24.
  • 25.
  • 26.
  • 27.
  • 28. CONSIDERATIONS • 50% of the population in actively online, on social and searching for solutions. • Ghana should approach their marketing split of traditional vs. digital in a similar manner. • Traditional marketing is still very relevant. • Ad spend should be focused on customer acquisition and brand awareness instead of LIKE and Followers • Search Engine optimisation and paid search are critically important to Ghana marketing – 63% of your potential market is searching and ready to shop 28
  • 29. How to build a strong web presence
  • 30. Promotions • Website/Blog • Social Media Presence • Facebook & Instagram Ads • Pay per Click (Search ads) • Display Ads ( Youtube) Building Assets
  • 31. Creating a vision/purpose statement # 1 Be Stubborn With Your Vision, but Flexible With Your Plan
  • 32. “To bring inspiration to every athlete in the world. If you have a body, you have an athlete” _Nike Example: A school “To project staff and students as the best model of education in the country.” Restaurant: “To be the most engaging and culturally relevant gourmet restaurant in Accra”
  • 34. Choosing your web platform: Other things to look out for: • Ease of setup/use • Cost • Customization • Scalability • Aesthetics • Mobile Optimisation Blog Vrs Website
  • 35. Which platform should you choose?
  • 36. Choosing your Social Media Channels
  • 37.
  • 38.
  • 39.
  • 40.
  • 41.
  • 42.
  • 44. • Picking your colors • Logo • Tagline • Writing Style/tone of voice • Standardize your brand(offline/online) • Train your employees on how to protect your brand Things to consider in Branding
  • 45. Defining your Social Media & Content Strategy #4
  • 46. “A social media strategy is a plan or roadmap designed to guide you achieve specific business objectives on social media.” Types of social media goals • Brand Awareness • Drive Traffic to Website • Generate Leads • Boost Engagement • Build community • Customer Service • PR • Social Listening Creating your Social Media Strategy
  • 47. Defining your Content Strategy (creating value) #4 Creating a Social Media Strategy
  • 48. Defining your content strategy Content must serve at least one of 5 purposes  Educate  Entertain  Inspire  Converse  Convince
  • 49. Content Guidelines • Keep it short and sweet • Write to actual people • Build relationships, not just transactions • Be authentic • Do not spam • Do not sell aggressively • Always attribute original content • Plan your content for the week/month Types of Content • Text • Photos • Videos • Slideshows • Infographics • Gifs?
  • 51. There are two main strategies for promoting your business online: Organic Paid
  • 52.  Search Engine Optimisation (SEO)  Blogging  Local Listing Services (Yellow Pages/Classifieds Websites)  Google Places/Yahoo Local  Content Exchange  Press releases  networking events,  Facebook/Linkedin Groups,  Using hashtags on Twitter/Instagram Organic Strategies
  • 53.  Social Ads (Facebook, Instagram, Twitter, LinkedIn)  Search Engine Marketing (Google, Yahoo, Bing)  Display & Banner Advertising (Google, premium website placements)  Email Blast Paid Strategies
  • 54. Other Promotional Strategies  Running contests  Running campaigns  Facebook Live  Influencer Marketing
  • 55. Facebook Advertising  Creating business manager  Setting up business manager (Tracking pixels, Ad accounts, verification, commerce manager)  Creating your first Ad (ad objective,  Ad Optimization
  • 56. Google Search and Display Ads  Creating Adwords Account  Setting up your analytics account (tag manager,  Creating your first Ad (ad objective,  Ad Optimization
  • 57. Google Search and Display Ads Google Search or PPC Google Display Ads
  • 59. Automation is important for a number of reasons:  Increases your efficient  Are effective  Simplifies your life (saves time!) • Automation tools are software and apps that automate marketing tasks. • Repetitive tasks such as email, social media posting, weekly reporting need to be automated.
  • 60.  Email Marketing  Push Notifications Website/Blog Example of blog automation software
  • 61. Automating Content Scheduling, Analytics, Reporting, Contests and Sweepstakes Examples of social media automation software: Social Media
  • 63. Setting KPI’s & ROI • KPI’s stand for Key Performance Indicators. Setting KPI’s enable you to benchmark your efforts and Know what is working and what isn’t. • KPI’s are driven from your vision/goals. For example, If your goal is engagement “ KPI’s on social media will be number of “Likes/Reactions, Comments, Shares” On the blog it will be comments and number of views.
  • 64. Setting KPI’s • Brand Awareness • Drive Traffic to Website • Generate Leads • Boost Engagement • Build community • Customer Service • PR • Social Listening Goal KPI • Impressions, Reach, Followers, Views, Shares, Retweets, Brand mentions • Clicks, Website sessions, Reach • Clicks, website conversions,Product/service inquiries • Likes/Reactions, Shares/Retweets, comments • Follower count, Likes/Reactions, Shares/Retweets, comments • Enquiries, messages, comments • Brand mentions, shares/Retweets, Influencer engagements • Brand mentions, Competitor mentions KPI’s are set based on your overall goal
  • 65. Conclusion Key Things to keep in mind when building a strong web & social media presence:  Consistency is key  Patience
  • 66. Thank You Pedal Media Consult is a boutique digital marketing company. We identify & enable new digital technologies for SME’s, making them efficient, competitive and profitable: 0243181770