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WILLIAM GIBSON LOSS PREVENTION SECURITY MANAGER
gibbyman1@gmail.com  http://linkedin.com/in/BillGibsonLP 623-341-7215  Avondale, AZ 85323
Highly Accomplished Loss Prevention/Security Manager seeking a challenging Safety / Security Supervision
position requiring extensive management of security operations, security protective force and security systems
contracts, management of supplier and department budgets, security access control and key management systems,
internal audits, conduct internal investigations into violations of policy or criminal/civil laws, advanced research,
analytical skills, close coordination with executive business managers, law enforcement and a desire to contribute to
safety and security. Areas of Expertise include:
 Criminal/Civil Laws  Communication  MS Office, SharePoint
 Investigation Techniques  Relationship Building  Loss Prevention
 Research & Assessment
 Contract Management
 Training & Leadership
 Interviewing & Interrogation
 Problem Resolution
 Human Resources
EXPERIENCE & NOTABLE CONTRIBUTIONS
AMAZON  Avondale, AZ  2012 to 2016
An American electronic commerce and cloud computing company largest Internet-based retailer in the world
LOSS PREVENTION INVESTIGATIONS MANAGER
Developed and implemented investigative procedures for minimizing the loss of company assets at NAFC facilities.
Formulate plans regarding the safety of customer and employee data, facility integrated security controls, emergency
procedures, identify and investigate fraudulent web transactions, product theft, and workplace violence incidents.
Create action plans, conduct audits and modify policies based on location, facility function/ layout and history of loss.
KEY ACCOMPLISHMENTS:
 Promoted from Loss Prevention Specialist to Loss Prevention Investigations Manager.
 Served as subject matter expert for all investigations and resolve multiple investigative cases.
 Administered all LP related technology including alarms, integrated access control system and digital systems.
 Successfully define investigations scope goals, and deliverables that support business goals and collaborate with
stakeholders.
 Proficient in teaching and instruction; training of personnel, supervisory and management experience.
PET SMART  Phoenix, AZ  2009 to 2012
An American retail chain engaged in the sale of specialty pet supplies and services.
MANAGER OF REGULATORY COMPLIANCE
Oversee the Compliance Security Program, (federal, state, and local) reviews and evaluates compliance issues within
the organization. Verify compliance with safety and security rules and regulations of regulatory agencies, that
company policies and procedures are being followed, and that behavior in the organization meets the company’s
Standards of Conduct.
KEY ACCOMPLISHMENTS:
 Principal support of contact and liaison to aforementioned agencies on behalf of corporate office and 1200+stores.
 Supervised corporate security controls including programming state of the art access control system.
 Promoted from Loss Prevention Manager of distribution to Manager of Regulatory Compliance.
GREAT ATLANTIC & PACIFIC TEA COMPANY  Montvale, NJ  2004 to 2009
An American and Canadian (A&P) chain of grocery stores that ceased supermarket operations in November 2015
MANAGER OF OPERATIONS ASSET PROTECTION SAFETY
Directly implemented programs, procedures, techniques, and equipment, which will ensure the safety and security of
facility employees. Proactively identify, investigate and reports potential and actual exposure to loss of company
WILLIAM GIBSON
Page Two
assets. Minimized risk, ensure compliance to company policy and provide guidance to personnel on detecting and
preventing loss.
KEY ACCOMPLISHMENTS:
 Managed a multi-million-dollar budget including tracking and approving expenditures.
 Adept at conducting detailed advanced investigations on all issues Loss/theft; workplace violence.
 Communicated findings of all investigations with appropriate members of management.
 Efficiently prepared comprehensive, timely, and detailed case reports on all inquiries, interviews, and surveys on
which appropriate Company personnel can take corrective action or implement policy changes.
 Appeared as a witness and gives depositions or direct testimony at criminal trials, unemployment compensation
hearings, EEOC hearings, arbitration hearings, and other similar legal proceedings.
BORDER GROUP  Ann Harbor, MI  1997 to 2003
An international book and music retailer based in Ann Harbor, Michigan.
SENIOR MANAGER LOSS PREVENTION SERVICES
Supervise and train in LP in the field, provide support in reporting and vendor liaison for Loss Prevention Technology,
assists with budget management and processing invoices. In addition, supports the Awareness and Communications
committee and programs.
KEY ACCOMPLISHMENTS:
 Directly supervised a staff of 5 exempt employees including two DC LP Managers.
 Negotiated and manage all loss prevention vendors and investigations for 100 stores.
 Designed and arranged for installation of all new stores security systems.
 Researched, prepare, analyze, and present to senior management on all KPI for all departments.
 Promoted from Regional Loss Prevention Manager to Senior Manager Loss Prevention Services.
Previous Career Overview
Overview of career from 1986 to 1997 includes positions focusing on the overall loss and prevention, security
protective force and security systems contracts, management of supplier and budgets, security access control and
key management systems, internal audits, conduct internal investigations into violations of policy and criminal/civil
laws.
Area Managers LP Distribution Centers | Lowes Home Improvement| North Wilkesboro, North Carolina
Loss Prevention Manager of Distribution | Kohl’s Department Stores | Findlay, Ohio
Loss Prevention Manager | Kmart Department Stores| Plymouth, Michigan
Store Loss Prevention Supervisor | TJMAX Stores| Detroit, Michigan
EDUCATION & TRAINING
Bachelor of Psychology and Anthropology
UNIVERSITY OF MICHIGAN | Dearborn, MI
Network Security: Expert
Integrated Security System design and Management: Expert
Data Mining/ database design and management (exception reports): Expert
Interviewing and interrogation (Wicklander): Expert
Project Management – Expert
OSHA/ Safety Compliance – Expert

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2016_William_Gibson

  • 1. WILLIAM GIBSON LOSS PREVENTION SECURITY MANAGER gibbyman1@gmail.com  http://linkedin.com/in/BillGibsonLP 623-341-7215  Avondale, AZ 85323 Highly Accomplished Loss Prevention/Security Manager seeking a challenging Safety / Security Supervision position requiring extensive management of security operations, security protective force and security systems contracts, management of supplier and department budgets, security access control and key management systems, internal audits, conduct internal investigations into violations of policy or criminal/civil laws, advanced research, analytical skills, close coordination with executive business managers, law enforcement and a desire to contribute to safety and security. Areas of Expertise include:  Criminal/Civil Laws  Communication  MS Office, SharePoint  Investigation Techniques  Relationship Building  Loss Prevention  Research & Assessment  Contract Management  Training & Leadership  Interviewing & Interrogation  Problem Resolution  Human Resources EXPERIENCE & NOTABLE CONTRIBUTIONS AMAZON  Avondale, AZ  2012 to 2016 An American electronic commerce and cloud computing company largest Internet-based retailer in the world LOSS PREVENTION INVESTIGATIONS MANAGER Developed and implemented investigative procedures for minimizing the loss of company assets at NAFC facilities. Formulate plans regarding the safety of customer and employee data, facility integrated security controls, emergency procedures, identify and investigate fraudulent web transactions, product theft, and workplace violence incidents. Create action plans, conduct audits and modify policies based on location, facility function/ layout and history of loss. KEY ACCOMPLISHMENTS:  Promoted from Loss Prevention Specialist to Loss Prevention Investigations Manager.  Served as subject matter expert for all investigations and resolve multiple investigative cases.  Administered all LP related technology including alarms, integrated access control system and digital systems.  Successfully define investigations scope goals, and deliverables that support business goals and collaborate with stakeholders.  Proficient in teaching and instruction; training of personnel, supervisory and management experience. PET SMART  Phoenix, AZ  2009 to 2012 An American retail chain engaged in the sale of specialty pet supplies and services. MANAGER OF REGULATORY COMPLIANCE Oversee the Compliance Security Program, (federal, state, and local) reviews and evaluates compliance issues within the organization. Verify compliance with safety and security rules and regulations of regulatory agencies, that company policies and procedures are being followed, and that behavior in the organization meets the company’s Standards of Conduct. KEY ACCOMPLISHMENTS:  Principal support of contact and liaison to aforementioned agencies on behalf of corporate office and 1200+stores.  Supervised corporate security controls including programming state of the art access control system.  Promoted from Loss Prevention Manager of distribution to Manager of Regulatory Compliance. GREAT ATLANTIC & PACIFIC TEA COMPANY  Montvale, NJ  2004 to 2009 An American and Canadian (A&P) chain of grocery stores that ceased supermarket operations in November 2015 MANAGER OF OPERATIONS ASSET PROTECTION SAFETY Directly implemented programs, procedures, techniques, and equipment, which will ensure the safety and security of facility employees. Proactively identify, investigate and reports potential and actual exposure to loss of company
  • 2. WILLIAM GIBSON Page Two assets. Minimized risk, ensure compliance to company policy and provide guidance to personnel on detecting and preventing loss. KEY ACCOMPLISHMENTS:  Managed a multi-million-dollar budget including tracking and approving expenditures.  Adept at conducting detailed advanced investigations on all issues Loss/theft; workplace violence.  Communicated findings of all investigations with appropriate members of management.  Efficiently prepared comprehensive, timely, and detailed case reports on all inquiries, interviews, and surveys on which appropriate Company personnel can take corrective action or implement policy changes.  Appeared as a witness and gives depositions or direct testimony at criminal trials, unemployment compensation hearings, EEOC hearings, arbitration hearings, and other similar legal proceedings. BORDER GROUP  Ann Harbor, MI  1997 to 2003 An international book and music retailer based in Ann Harbor, Michigan. SENIOR MANAGER LOSS PREVENTION SERVICES Supervise and train in LP in the field, provide support in reporting and vendor liaison for Loss Prevention Technology, assists with budget management and processing invoices. In addition, supports the Awareness and Communications committee and programs. KEY ACCOMPLISHMENTS:  Directly supervised a staff of 5 exempt employees including two DC LP Managers.  Negotiated and manage all loss prevention vendors and investigations for 100 stores.  Designed and arranged for installation of all new stores security systems.  Researched, prepare, analyze, and present to senior management on all KPI for all departments.  Promoted from Regional Loss Prevention Manager to Senior Manager Loss Prevention Services. Previous Career Overview Overview of career from 1986 to 1997 includes positions focusing on the overall loss and prevention, security protective force and security systems contracts, management of supplier and budgets, security access control and key management systems, internal audits, conduct internal investigations into violations of policy and criminal/civil laws. Area Managers LP Distribution Centers | Lowes Home Improvement| North Wilkesboro, North Carolina Loss Prevention Manager of Distribution | Kohl’s Department Stores | Findlay, Ohio Loss Prevention Manager | Kmart Department Stores| Plymouth, Michigan Store Loss Prevention Supervisor | TJMAX Stores| Detroit, Michigan EDUCATION & TRAINING Bachelor of Psychology and Anthropology UNIVERSITY OF MICHIGAN | Dearborn, MI Network Security: Expert Integrated Security System design and Management: Expert Data Mining/ database design and management (exception reports): Expert Interviewing and interrogation (Wicklander): Expert Project Management – Expert OSHA/ Safety Compliance – Expert