This document is a resume for James J. Smith. It summarizes his experience working in security management roles over 20 years, including for JP Morgan Chase, Securitas Security Services, Canon USA, and CA Inc. He has managed security operations with budgets up to $12 million and teams with over 100 employees. His expertise includes security management, crisis management, investigations, and executive protection. He is seeking new opportunities in the security field.
1. 8017 Cypress Crossing Court
Tampa, Florida 33647
Cell: 813-838-0126
jamesjsmith2845@gmail.com
1
SECURITY MANAGEMENT PROFESSIONAL
PROFESSIONAL SUMMARY
Results-driven security management professional with a proven track record of successfully
meeting the demands of progressively responsible positions
Key areas of expertise include: Security Management, Crisis Management, Investigations and
Executive Protection
Diversified experience in corporate and governmental global organizations
Retired NYPD Police Officer and former U.S. Secret Service
COMPETENCIES / SKILLS:
Leadership
Relationship Management
Problem Solving
Business Development
Client Focus
Team Building
EXPERIENCE
JP Morgan Chase, Tampa, Florida 2013 - 2014
Global Security and Investigations
Compliance Investigator
Conducted compliance investigations in accordance with internal and governmental
requirements.
Identified and escalated key control deficiencies to LOB risk management or internal audit.
Documented key data and gathered evidence on case assignments including financial profiles,
tracing financial transactions and background information on suspects.
Prepared Suspicious Activity Reports (SAR) as required.
Securitas Security Services, New York, NY March – Dec 2012
Managed 100+ Security Employees, 4,300 Billable Hours per week
Account Manager
Managed the relationship between Securitas and client, Trinity Real Estate, who had a portfolio
consisting of 14 high-rise buildings and two historical churches in New York City.
Increased billable hours by identifying areas for improvement and addressing customer needs.
Responsible for the Fire/Life Safety Program at all Trinity Real Estate properties.
Developed a manager training program focusing on key components for managing union
employees.
Reduced unbillable overtime by approximately 25% through improved resource management.
James J. Smith
2. 8017 Cypress Crossing Court
Tampa, Florida 33647
Cell: 813-838-0126
jamesjsmith2845@gmail.com
2
Significantly improved business relationships with the Union representing the uniformed
security staff.
Improved communication and engagement with property managers and their tenants through
monthly meetings and various forms of communication.
JP MORGAN CHASE, New York, NY 2007 - 2010
Vice President, Corporate Security - Northeast Region
Managed 55 Security Employees, $12MM Annual Budget
Responsible for the physical security and safety for more than 35,000 employees in ten sites
Implemented special security procedures to ensure business continuity during the renovation
of worldwide headquarters in New York City.
Adapted security coverage (24x7) in NYC offices based on national and local threat levels.
Provided expertise to Human Resources and the Legal Department in the handling of
investigations involving potential workplace violence.
Managed investigations into crimes that affected the company, employees and visitors.
Core steering committee member to determine security impacts of office consolidations.
Performed resource mapping of security staff for major mergers and acquisitions, including
Bear Stearns and Washington Mutual.
Conducted security assessments for newly acquired properties and implemented security
solutions to address gaps and improve efficiencies.
Ensured a secure environment for large bank clients at corporate events, including the U.S.
Tennis Open.
Liaise with local and federal law enforcement authorities to ensure alignment in crisis
situations.
CANON, USA Lake Success, NY 2006 - 2007
Regional Manager, Corporate Security - Americas
Managed 40 Security Employees, $4MM Annual Budget
Responsible for the physical security and safety for more than 11,000 employees in nine sites
Created and implemented corporate security and safety policies at all office locations in the
Americas and the new Corporate Headquarters in Melville, New York.
Conducted audits at all office locations and made recommendations to Senior Management to
improve overall safety and reduce inventory theft.
Designed and implemented the access control system for corporate headquarters.
Developed partnerships with business units and implemented policies related to pre-
employment screening, vendor qualification, workplace violence, etc.
Conducted sensitive and internal investigations for senior management including workplace
violence, sexual harassment and internal theft.
Liaise with local and federal law enforcement authorities to ensure alignment in crisis situations.
3. 8017 Cypress Crossing Court
Tampa, Florida 33647
Cell: 813-838-0126
jamesjsmith2845@gmail.com
3
CA, INC., Islandia, NY 2002-2006
Corporate Security Manager
Managed 50 Security Employees and Vendors, $4MM Annual Budget
Responsible for the physical security and safety of corporate headquarters and New York City offices
with more than 4,000 employees
Provided security expertise to executive management in crisis situations to ensure business
continuity.
Ensured a secure environment for large-scale corporate events, including CA World.
Developed a training program for all security staff to ensure consistency in processes and
procedures.
Increased security awareness through the corporate new hire orientation program.
Conducted security inspections and reviews at company facilities; recommended process
improvements to increase efficiency, while maintaining appropriate security levels.
Developed the business plan for the executive protection and transportation program; managed
daily operations.
EDUCATION / PROFESSIONAL DEVELOPMENT
Brewster Technical College
Kingsborough Community College
NYC Police Academy
Dale Carnegie Professional Leadership and Development Program
PROFESSIONAL ASSOCATIONS
Vice President – Grand Hampton HOA Board of Directors
Member of the Fraternal Order of Police
Member of ASIS International for Security Professionals
Former Board Member for the Downtown Brooklyn Business Improvement District