J.R. Perez has over 12 years of experience in asset protection and loss prevention, including multiple roles at Target from team member to Executive Team Leader. He has extensive experience conducting internal investigations, managing security teams, and partnering with law enforcement. Perez is proficient in Microsoft Office, security camera installation, and developing strategies to reduce losses. He prides himself on his customer service, communication, and leadership skills.
1. J.R. Perez
227 S. Bandy Ave. Apt 2
West Covina, CA 91790
(626) 824-0266
perezjr2626@gmail.com
SUMMARY OF QUALIFICATIONS
12 years of Assets Protection/Loss Prevention experience
Employed with Target since 2003, multiple roles within Assets Protection; started as an hourly
team member and moved up to salaried Executive
Professional interrogation skills and mindset
Extensive knowledge of all state laws pertaining to external and internal theft
Expert CCTV camera installation
Innovative shortage reduction skills and strategies
Demonstrated experience in customer service with highly developed communication skills
Proficient in Microsoft Word, PowerPoint, Excel
Punctual; able to meet deadlines
Possess excellent interpersonal and organizational skills with a high attention to detail
Excels in team settings but is also able to work independently
PROFESSIONAL EXPERIENCE
Target Corporation – Culver City, CA June 2015 – Present
Executive Team Leader, Asset Protection (Store Security Manager)
Executive director in charge of driving a shortage reduction culture focused on minimizing
company loss through internal investigations, store reporting and the identification of the root
cause operational shortage
Oversee and lead an 80 Million dollar/year store in a high risk environment
Oversee daily store operations, including opening/closing procedures, setting sales goals, managing
a team of 60+ team members, oversee budgets, individual department assessment and
merchandising
Accountable for all aspects of departmental hiring, including the development of hiring strategies,
screening and interviewing potential candidates for open positions
Lead, train, and develop loss prevention teams to execute their core roles in countering theft, fraud,
and operational losses for maximum profit and benefit for the store-business
Lead, train, and develop loss prevention team to ensure a strong safety and security culture in order
to provide a safe working environment
Leverage store reporting and company metrics to identify shortage opportunities and influence
peer-executives to ensure their work centers are operationally sound
Conduct thorough internal investigations to identify criminal activity and or gross misconduct
behaviors resulting in losses against the company and profitability
Maintain a strong partnership with local law enforcement to substantiate investigations of criminal
behavior and support for the community through local events
Certified to conduct lawful private person’s arrests of individuals conducting theft and fraud
activity against the store-business
2. Drive a safe and secure culture focused on incident prevention
Target Corporation – Los Angeles, CA October 2012 – May 2015
Asset Protection Team Lead (Assistant Security Manager)
Act as loss prevention leader to oversee facility and team security, as well as drive operational
excellence to reduce risk of loss and shortage
Investigate and resolve all matters of internal theft
Expert covert camera installation (hidden cameras)
Utilize Digital CCTV to conduct high scope internal/external investigations
Investigate and collect all physical evidence related to theft investigations
Manage the asset protection team schedule (manage payroll)
Drive theft and fraud prevention through guest service and company-program execution;
communicate with leadership to influence and educate team members on their role in theft
prevention
Manage a safe and secure culture focused on incident and injury prevention
Maintain safe work environment through training execution, follow up, and conducting
assessments
First respond to all safe and secure incidents (protesters, solicitors, criminal suspects)
Assist in the apprehension of theft subjects
Build a strong partnership with local law enforcing agencies
Target Corporation – Anaheim, CA June 2006 – October 2012
Investigation Center, Tech (Target Command Center)
Investigate Booster theft trends in the California Market
Respond to all store emergencies and give over first response support
Conduct Remote monitoring of southern California Target stores
Conducted Shortage Analysis used in the identification and apprehension of known theft subjects
Initiated and help resolve Internal theft through the use of operational and shortage reports
Review all documented booster related known theft incidents/recoveries and deploy store resources
according to activity
Partner with local law enforcement and Target Executives to maintain safety and productivity
within stores. Maintained updated files, on all investigations
Offer store support during crisis situations fire, severe weather, natural disasters etc.
Target Corporation – Los Angeles/Ventura January 2004 – June 2006
Assets Protection Specialist
Worked undercover as a "secret shopper" to identify theft, fraud, and criminal activity within the
store's sales floor environment
Drive profitable sales and minimize theft by conducting external apprehensions
Investigate organized retail crime in the store
Conduct external interviews and share fencing information with investigations team
Assist with Internal investigation and identify internal theft by conducting audits of in stocks
Coach, mentor and lead uniform security guards; provide feedback to the team on their
performance
Build a strong team by conducting interviews and identifying good talent
3. Manage AP Team, conduct team schedule and monitor payroll
Conducted team meetings and conference calls on strategizing and implementing Target safety
plans
Assist with Internal investigation and identify internal theft
Build a strong partnership with local law enforcement and follow up with known theft reports filed
and identifying boosters
Demonstrate leadership by providing feedback, coaching, training, mentoring, and recognition
Supervise and coach the team to ensure excellent in-stocks with minimal outs; provide training on
shortage
Target Corporation – Pasadena, CA June 2003 – January 2004
Guest Service Team Leader
Led and oversaw a team of 35
Met and maintained metric goals established by headquarters while using leadership tactics to drive
conversion
Provided direction, leadership and coaching to team members
Managed schedules, trained and interviewed team members
Target Corporation – Pasadena, CA January 2003 – June 2003
Team Member
Assisted guests and provided excellent customer service
Increased store sales by offering additional products and service plans
RELATED EXPERIENCE
Target Corporation – Maui, HI February 2015
Assets Protection Team Trainer
Hand selected to oversee and train all Assets Protection team members in the field of investigations,
emergency response and safety
Directed the installation of store’s digital surveillance system in time for store opening
Commercial Security Camera Installation February 2015 – Present
Professional business surveillance systems installation and programming
Teach and educate small businesses in the field of shortage reduction and investigation techniques
PROFESSIONAL TRAINING/CERTIFICATIONS
Non-Violent Intervention Training 2013
Interview and Interrogations Training 2015
COMMUNITY SERVICE EVENTS
The American Lung Association – Fight for Air Climb 2013
National Night Out – community event promoting police/community partnerships 2010 – 2015
Los Angeles Regional Food Bank 2014 – 2015
LA Works 2015