What Skills do we need for the digital age? The future of the digital adminis...
Jisc business intelligence, analytics and relationship management collaborative opportunities
1. Presenter or main title…
Session Title or subtitle…
Jisc Collaborative Opportunities
Myles Danson
Programme Manager, Technology Enhanced Business Change
2. 15 minute aims
1. Hear what we've done (provenance and quality of resources, expertise)
2. Identify the benefits of engaging
3. What we hope to achieve next in terms of organisational and individual
support to achieve those benefits
4. What we might do collaboratively to help enhance your plausibility in the
field and reach your members
5. Identify who is interested and provide references
3. Jisc BI and Analytics
2010
Engaged
HESA HEI
User Group
2010
National
research
fed InfoKit
V1
2011-12
Project Phase
to explore
practicalities
road test
resource and
feedback
2012
Analytics
bolted on
as series of
reports
2013
InfoKIt V2
redesigned
via HESA
HEI User
Group &
ready to go
5. Analytics Resources (2013)
Analytics is the process of developing
actionable insights through problem
definition and the application of
statistical models and analysis against
existing and / or simulated future data
7. Benefits
• Improved decision-making (anecdotal)
• Better strategic planning (anecdotal)
• Better risk management (anecdotal)
• Competitive advantage (quantitative)
• Income generation (quantitative)
• Efficiency gains (quantitative)
• Performance benchmarking (anecdotal and quantitative)
• Student satisfaction (quantitative)
• Student retention (quantitative)
• League table ranking (quantitative)
• Cash savings (e.g. from retired software, hardware, redeployed staff)
• Income generation (quantitative)
• Improved speed and efficiency (quantitative)
• New capabilities and opportunities (anecdotal)
• Improved quality and reduced risk (quantitative and anecdotal)
• Better information management
8. Collaboration Opportunities
We have experts, expertise and advice in a variety of formats
Wish to raise capacity in members and members organisations to
reap the benefits
Cash available to co design & deliver interventions
Q3 – Q4
9. Vote: What would serve members needs best?
What?
Awareness raising
Practitioner support
Organisational support
How? (your existing plans or new interventions?)
Digital (webinar / podcast / discussion / wiki)
F2F
10. Who would like to work with us / references
BI Webinar 13 May
www.jiscbiwebinar.eventbrite.com
BI InfoKIt
http://bit.ly-jisc_bi
Analytics reports and case studies
http://bit.ly/jisc_analytics
Relationship Management InfoKit
http://bit.ly/jisc_rm
These slides
http://bit.ly/jisc_BI_RM_Analytics_offer
M.danson@jisc.ac.uk
http://myles.jiscinvolve.org/wp/
@mylesdanson
Editor's Notes
High level overview. Link it in as the highest level of BI organisational maturity