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APMP®
                 Accreditation Programme
                   Managing Time, Cost and Quality:
                      Daily Team Management,
                       Review Management,
                      Production Management
                                               Managing Time,
                                               Cost and Quality


© APMP 2005 and Bid to Win Ltd 2010                       Version: 0v9
Managing Time, Cost and Quality


Choosing the right opportunities   Establishing               Developing
                                   Requirements               Strategy



Planning the Proposal              Communicating your         Managing Time,
Phase                              Plan                       Cost and Quality



                                   Learning from Experience




                                                                                 2
Agenda

Daily Team Management

Storyboard Review Management

Final Document Review Management

Production Management
Daily Team Management

                 • Review      • Set the                                    • Keep
                   Schedule      rules at the                                 progress
                 • Progress      Kick-off                                     meetings
     Controls      Meeting                                                    short
                   Schedule                     Apply your    Focus on
                 • Quality                       Project     deliverable
                   standards                     Controls      status



                                                  Share
                                                                Track
                                                  status
                                                             status daily
                                                 visually
                                                                            • If things slip
                               • Checklist                                    don’t panic
 Managing Time, Cost
 and Quality                   • Burn down                                  • Pick up the
                                 chart                                        ‘phone
Management Tools:
   Daily Stand Up Meeting         Proposal Management Plan




                       Daily Management
                              Tools




Proposal Responsibility Matrix            Storyboards
Management Tools:
   Daily Stand Up Meeting         Proposal Management Plan




                       Daily Management
                              Tools




Proposal Responsibility Matrix            Storyboards
Management Tools:
   Daily Stand Up Meeting         Proposal Management Plan




                       Daily Management
                              Tools




Proposal Responsibility Matrix            Storyboards
Management Tools:
   Daily Stand Up Meeting         Proposal Management Plan




                       Daily Management
                              Tools




Proposal Responsibility Matrix            Storyboards
Management Tools:
   Daily Stand Up Meeting         Proposal Management Plan




                       Daily Management
                              Tools




Proposal Responsibility Matrix            Storyboards
Storyboard Review Management
Understand the benefits of storyboard reviews

Understand how to manage storyboard reviews

Ensure that storyboards are amended

Take part in reviews

Organise storyboard reviews

                                       Managing Time, Cost
                                       and Quality
                                                             1

Syllabus Requirement
Managing Storyboard Reviews
Managed by the Proposal Manager


Select appropriate reviewers


Brief all Reviewers

• Customer
• Competition
• Opportunity
• Proposed Solution

Encourage questions/interaction between reviewers and
authors
Selecting Reviewers:
There are two types of Reviewer

 Subject     • Commercial
 Matter      • Quality
             • Technical, etc.
 Experts
             • appropriate to the size of the
 Senior        opportunity
             • involved in the opportunity
Managers     • involved in the business unit
The Benefits of
               Storyboard Reviews

Provide an early and independent    Assist the proposal writers by
 assessment of the effectiveness   improving the potential content
    of the proposal messages                of the proposal


                                       across the proposal
                                           (Horizontal)
  Help determine the
degree of consistency of
       messages                          within proposal
                                        sections (Vertical)



                                                                     13
Taking Part in a Review


Add value:
                                           Consolidate
• when suggesting        Authors must
  changes                               suggested changes
                         remain open-
• indicate what needs                     from different
                           minded to
  changing and                           reviewers before
                        improvements
• how it should be                      the review finishes
  changed
Amending Storyboards

Incorporate comments from
review before beginning to
write


       Keep original storyboards
       to allow version control and
       to allow “looking back” to
       trace strategy changes
                                      1
The Red Team
   (Final Document) Review
Is your final draft really customer ready?
Learning objectives for Final Document Review
                 Management


                       How to organise a final
                         document review
                How to identify and recruit
                  appropriate reviewers
                                      Managing Time, Cost
                                      and Quality
                                                            1

Syllabus Requirement
Organising a Final Document Review
Select reviewers to mirror the customer
evaluation structure
• Include an expert on the customer              The Final
• invite them to the proposal kick-off meeting   Document
  and
• the Proposal Strategy/Storyboard Review        Review is
Appoint a single person to lead and              organised by
manage the review                                the Proposal
• Provide a copy of the customer’s proposal
  request to the reviewers
                                                 Manager
• Conduct the review based on the proposal
  request, using a structured process
                                                                1
Identifying & Recruiting Appropriate Reviewers

  Remember the two types of Reviewer

    Subject      • Commercial
    Matter       • Quality
                 • Technical, etc.
    Experts
                 • appropriate to the size of the
    Senior         opportunity
                 • involved in the opportunity
   Managers      • involved in the business unit
Production Management

                       should be able to manage
                         proposal production.

                should be able to understand best
                practice when creating document
                    styles, format and visuals

                                         Managing Time, Cost
                                         and Quality


Syllabus Requirement
Managing Proposal Production

Key elements to manage
• Staffing roles and
  responsibilities
• Facilities required              Production
• Support required – outside of   Management
  the team                            Plan
• Procedures to be followed
• Production tools –
  computers, printers etc.
• Preparation aids –
  storyboards, boilerplate etc.
Make a ‘style sheet’:
             Page Design & Layout
                       Use Sans Serif fonts for headings
                       and graphics labels

                       Use Serif fonts for body text

                       Limit text line length to
                       40 - 60 characters

                       Use 10-12 point font

                       Use white space – the best
                       emphasis device

                       Print double-sided
                       (over 20 pages)
If production is remote then INCREASE
   quality checks and production time
                 budget
Some electronic submission ground
                 rules:
Follow the prospect’s instructions
Use Adobe Acrobat wherever          Submit on CD-ROM when security is
allowed                             an issue

                                    Learn and test all systems early in
Check and re-check for viruses
                                    the process

Use forced page breaks to control   Provide at least one (1) hard copy if
pagination                          allowed

Use graphics with adequate          Consider landscape format if the
resolution                          document is to be viewed on screen
Quick Quiz:
Which of the following is NOT a tool of Daily Team
Management?

a) Storyboards

b) Proposal Management Plan

c) Business Case

d) Stand up meeting
How did you do?
Correct Answer: c) Business Case
• The business case is important and we refer to it frequently, especially in
  qualification reviews but for daily team management we are focused on
  progress and quality

Here are some of the tools we would use:
Summary:

How to manage daily progress

Managing storyboard reviews

Managing final document reviews

Controlling production
Where have we go to?


  Choosing the right
                            Establishing Requirements   Developing Strategy
    opportunities


Planning the Proposal                                     Managing Time,
                           Communicating your Plan
       Phase                                              Cost and Quality



                           Learning from Experience




                                                                              30
What next?
• Complete Sample Half Hour Paper 2
• Read the topics Resumes and
  Relevant Experience / Past Performance
              Learning from Experience

                  Lessons Learned Analysis
        Foundation Examination Approach       The Foundation Exam
        Self Study / Revision / Preparation




• Complete the module Learning from Experience

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APMP Foundation: Managing Time, Cost and Quality

  • 1. APMP® Accreditation Programme Managing Time, Cost and Quality: Daily Team Management, Review Management, Production Management Managing Time, Cost and Quality © APMP 2005 and Bid to Win Ltd 2010 Version: 0v9
  • 2. Managing Time, Cost and Quality Choosing the right opportunities Establishing Developing Requirements Strategy Planning the Proposal Communicating your Managing Time, Phase Plan Cost and Quality Learning from Experience 2
  • 3. Agenda Daily Team Management Storyboard Review Management Final Document Review Management Production Management
  • 4. Daily Team Management • Review • Set the • Keep Schedule rules at the progress • Progress Kick-off meetings Controls Meeting short Schedule Apply your Focus on • Quality Project deliverable standards Controls status Share Track status status daily visually • If things slip • Checklist don’t panic Managing Time, Cost and Quality • Burn down • Pick up the chart ‘phone
  • 5. Management Tools: Daily Stand Up Meeting Proposal Management Plan Daily Management Tools Proposal Responsibility Matrix Storyboards
  • 6. Management Tools: Daily Stand Up Meeting Proposal Management Plan Daily Management Tools Proposal Responsibility Matrix Storyboards
  • 7. Management Tools: Daily Stand Up Meeting Proposal Management Plan Daily Management Tools Proposal Responsibility Matrix Storyboards
  • 8. Management Tools: Daily Stand Up Meeting Proposal Management Plan Daily Management Tools Proposal Responsibility Matrix Storyboards
  • 9. Management Tools: Daily Stand Up Meeting Proposal Management Plan Daily Management Tools Proposal Responsibility Matrix Storyboards
  • 10. Storyboard Review Management Understand the benefits of storyboard reviews Understand how to manage storyboard reviews Ensure that storyboards are amended Take part in reviews Organise storyboard reviews Managing Time, Cost and Quality 1 Syllabus Requirement
  • 11. Managing Storyboard Reviews Managed by the Proposal Manager Select appropriate reviewers Brief all Reviewers • Customer • Competition • Opportunity • Proposed Solution Encourage questions/interaction between reviewers and authors
  • 12. Selecting Reviewers: There are two types of Reviewer Subject • Commercial Matter • Quality • Technical, etc. Experts • appropriate to the size of the Senior opportunity • involved in the opportunity Managers • involved in the business unit
  • 13. The Benefits of Storyboard Reviews Provide an early and independent Assist the proposal writers by assessment of the effectiveness improving the potential content of the proposal messages of the proposal across the proposal (Horizontal) Help determine the degree of consistency of messages within proposal sections (Vertical) 13
  • 14. Taking Part in a Review Add value: Consolidate • when suggesting Authors must changes suggested changes remain open- • indicate what needs from different minded to changing and reviewers before improvements • how it should be the review finishes changed
  • 15. Amending Storyboards Incorporate comments from review before beginning to write Keep original storyboards to allow version control and to allow “looking back” to trace strategy changes 1
  • 16. The Red Team (Final Document) Review Is your final draft really customer ready?
  • 17. Learning objectives for Final Document Review Management How to organise a final document review How to identify and recruit appropriate reviewers Managing Time, Cost and Quality 1 Syllabus Requirement
  • 18. Organising a Final Document Review Select reviewers to mirror the customer evaluation structure • Include an expert on the customer The Final • invite them to the proposal kick-off meeting Document and • the Proposal Strategy/Storyboard Review Review is Appoint a single person to lead and organised by manage the review the Proposal • Provide a copy of the customer’s proposal request to the reviewers Manager • Conduct the review based on the proposal request, using a structured process 1
  • 19. Identifying & Recruiting Appropriate Reviewers Remember the two types of Reviewer Subject • Commercial Matter • Quality • Technical, etc. Experts • appropriate to the size of the Senior opportunity • involved in the opportunity Managers • involved in the business unit
  • 20. Production Management should be able to manage proposal production. should be able to understand best practice when creating document styles, format and visuals Managing Time, Cost and Quality Syllabus Requirement
  • 21. Managing Proposal Production Key elements to manage • Staffing roles and responsibilities • Facilities required Production • Support required – outside of Management the team Plan • Procedures to be followed • Production tools – computers, printers etc. • Preparation aids – storyboards, boilerplate etc.
  • 22. Make a ‘style sheet’: Page Design & Layout Use Sans Serif fonts for headings and graphics labels Use Serif fonts for body text Limit text line length to 40 - 60 characters Use 10-12 point font Use white space – the best emphasis device Print double-sided (over 20 pages)
  • 23. If production is remote then INCREASE quality checks and production time budget
  • 24. Some electronic submission ground rules: Follow the prospect’s instructions Use Adobe Acrobat wherever Submit on CD-ROM when security is allowed an issue Learn and test all systems early in Check and re-check for viruses the process Use forced page breaks to control Provide at least one (1) hard copy if pagination allowed Use graphics with adequate Consider landscape format if the resolution document is to be viewed on screen
  • 25. Quick Quiz: Which of the following is NOT a tool of Daily Team Management? a) Storyboards b) Proposal Management Plan c) Business Case d) Stand up meeting
  • 26. How did you do? Correct Answer: c) Business Case • The business case is important and we refer to it frequently, especially in qualification reviews but for daily team management we are focused on progress and quality Here are some of the tools we would use:
  • 27. Summary: How to manage daily progress Managing storyboard reviews Managing final document reviews Controlling production
  • 28. Where have we go to? Choosing the right Establishing Requirements Developing Strategy opportunities Planning the Proposal Managing Time, Communicating your Plan Phase Cost and Quality Learning from Experience 30
  • 29. What next? • Complete Sample Half Hour Paper 2 • Read the topics Resumes and Relevant Experience / Past Performance Learning from Experience Lessons Learned Analysis Foundation Examination Approach The Foundation Exam Self Study / Revision / Preparation • Complete the module Learning from Experience