2. Introduction..
5 October 2013 Human Resource - IKEA 2
A Sweden based retail chain which
deals in furniture and house decor
items
Has branches in around 41
countries & has an annual
turnover of about 27.6 billion
Euros
Founded in
Sweden in 1943 by
Ingvar Kamprad
Ingvar Kamprad ,Elmtaryd
(the farm where he grew up),
and Agunnaryd (his hometown
in Småland, South Sweden.
Offers a wide range of well-
designed, functional home
furnishing products at prices so low
that as many people as possible
will be able to afford them.
Designs and sells ready-to-
assemble furniture, appliances,
and home accessories.
Currently IKEA employs more
than 1,20,000 employees in the
world
3. 5 October 2013 3Human Resource - IKEA
Steve Howard Jesper Brodin
Helen Duphorn Peter Ange
Petra Hesser Alistair
Davidson Leif Hultman
The man behind IKEA
and his team….
4. IKEA Strengths…
5 October 2013 4Human Resource - IKEA
Our product range
We design the price
tag first
We see things
differently
Responsibility for
people &environment
Good design and
function
Low prices are the cornerstone of the IKEA
vision, business idea and concept…
5. welcome on board…..hr
practices
5 October 2013 Human Resource - IKEA 5
Come be Yourself with Us.
ABOUT THE JOB As goods flow team leader you support your manager in leading your team in the co-ordination and
optimisation of the goods flow operations under your control. This important role contributes to achieving the agreed
availability of products to IKEA customers at the lowest possible costs. The position is ideally suited to a person who
enjoys quick decision-making and solving daily work issues while on the go.
YOUR ASSIGNMENT Your tasks will include:
planning, organising and monitoring the flow of goods within your area of responsibility in the store, i.e. from
goods receiving to sales locations for replenishment so that sufficient stock is available to meet the needs of
customers.
working actively to improve productivity through efficient resource planning, including managing sickness
leave, staff allocation, flexible working and efficient goods flow operations.
providing input to your manager on logistics capacity requirements in your area of responsibility and the
creation of a business plan and goods flow action plans.
empowering your team of co-workers by delegating responsibility to help each person grow and
develop, according to their individual ability and experience.
working closely with your merchandising partners in the store commercial team to implement an efficient and
successful goods flow process that leads to more sales.
YOUR PROFILE Your knowledge, skills and experience include:
You are self-reliant and motivated with a proven ability to work as part of a larger team.
You are able to set expectations for others and provide clear direction and follow up.
You can prioritise and organise your work and the work of others to make the most efficient use of time
available.
You have a keen interest in retailing and logistics as well as experience of working in a fast-paced environment.
You can adjust your style of communication to get a message across to the receiver.
GROWING TOGETHER IKEA offers an exciting and empowering work environment in a global marketplace. And as the
world’s leader at life at home, you have exceptional opportunities to grow and develop together with us.
Few important
insights that can
be drawn from the
job description
are:
By emphasizing co-
worker, it is
emphasizing equality in
terms of how one should
treat fellow
employees
about the job, “at the
lowest cost”
emphasizes the core
DNA of the
organization i.e.
creating value by
incrementally reducing
cost points
6. Training
5 October 2013 6Human Resource - IKEA
•Co-workers who have
mastered their current job
are encouraged to seek
new challenges
•Job
enlargement/enrichment,
changing the Job
scope/location
•Annual development talk
to discuss and outline
career paths
•On-the-job training
7. Practices through which IKEA
retains its employees..
5 October 2013 7Human Resource - IKEA
Internal Promotion
Incentive System
Encouraging Diversity
in the workplace
Grievance Procedure
Flexi Time
Keeping Co-workers
Informed
Supporting Work-Life
Balance
8. Suggestions.. As aTraining
Manager of IKEA
5 October 2013 Human Resource - IKEA 8
• Employees should be given a mock
situations and ask them what
would they do in such situations,
through which the trainer can
analyze all his employees
analytical skills.
•Since the company deals with home
furnishings etc , the employees
should be encouraged to interact
with the customers more so that
they can relate to it and
understand their job much better.
• Should encourage Internships so
that these interns are very much
aware of the company and will
also save on the training cost for
