1. Company Name: I .R. Technology Services P. Ltd, Mumbai INDIA http://irtech.in/irtech/index.html
Jan 1996 Apr 2004 (8 Years 4 Months)
Title: Area Service Manager (Field Service & Application Support)
Description:
• Installation service and providing application support to huge customer base all over INDIA. Important responsibilities
covered were Installing & supporting high end Scientific Instruments.
• Electronic troubleshooting/testing on components levels, replacing defective/worn-out parts, giving on-site full training to
the customers on operating scientific instruments to its maximum capabilities and optimum levels.
• Providing Analytical Application Support by training the customers with analytical methods development on the
instruments and interpreting the analyzed instrument generated data on computer through Windows base complex
instrument software.
• Generating revenue by promoting and providing AMC and spares quotes to customers for following product range and
reducing instrument down time :
• Thermo product range of Spectrometer viz. Spark, DC-Arc, ICP, Online ICP Emission & AA
Spectrometers.
• Leco range of C, S, O, N H, Thermo Gravimetric, Bomb calorimeter, Hardness testers & Image
analyzers.
.
Vaishnavi Niwas,
174/179, RSC 1A,
GORAI 1, BORIVILI (WEST), MUMBAI 400 091
INDIA
Mobile 0091 981 981 0371
E-mail bhagyesh.haldankar@gmail.com