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BETTY HART
PROGRAM MANAGER
Phone: (618) 308-2057 Email: betty.hart16@icloud.com LinkedIn: www.linkedin.com/in/bettyhart
PROFESSIONAL PROFILE
Proactive and innovative Program Manager with 10+ years combined personal/professional experience in government level
program management for community and employee focused organizations. Proven track record for shaping and setting work
standards for high-volume and fast-paced agencies; recognized for best practices “out of the box” concepts. Valued ability to multi-
task and juggle multiple projects and programs professionally and personably. Passionate about people, education, networking and
mentoring.
• Master’s in Human Behavior; 5+ years interchangeable experience in social science and technology education and training.
• 8+ years program management with emphasis on professional development, communications, training, event management
& marketing campaigns.
• Renowned organization social-media expert (Facebook, Twitter, LinkedIn, Eventbrite, Newsletters and Website
management)
• 3+ years supervising staff and successfully leading diverse team that provides award-winning support services to community
population of 26,000.
• Strong interpersonal relationships with corporate and government audiences; experience cultivating and managing remote
relationships and resourcefully manages client network of 300+ community liaisons.
• Strong skills in Word, Excel, PowerPoint, Outlook, and web-based databases; Valuable technology experience (video
conferencing, teleconferencing, software, etc.,)
• Accustomed and available to work flex schedules in support of evening and/or weekend programs and events.
SKILLS & ABILITIES
Training and Development
Consulting/Coaching
Public Speaking
Social Media
Project Management
Time-Management/Organized
Microsoft Office Suite
Oral/Written Communication
Creativity/Problem Solving
PROFESSIONAL EXPERIENCE
Project Management - Subject-matter expert and Program Manager for Department of Defense, Department of Labor and
Department of Veterans Affairs - Transition and Employment Assistance program (TAP); Manages automated database to provide
research and information on relocation, employment, education, health and wellness, and family issues available near military
installations.
Accomplishments:
- In less than one year of responsibility, program rated “Outstanding” and recognized for Best Practices in Team Development during
annual By-Law inspection conducted by organization Headquarters.
- Lead Project Officer for Air Force’s first ever successful partnership to host US Chambers of Commerce Hiring Our Heroes Transition
Summit. Generated employment opportunities, outreach and support to over 26,000+ transitioning service members, veterans and
spouses in the Tri-state region.
- Developed organizations first successful TAP Team of 21 representatives who assist with education, training, benefits counseling,
claims processing and individual support of 4200+ transitioning service members and spouses annually.
Marketing & Communication - Organizations account manager for social media content; continuously monitors social media
communications and develops and distributes tasking to the social media account team. Developed organizations LinkedIn Group
and Social Media workshop increasing professional network to over 5 million.
Betty Hart
Page 2
Accomplishments:
- Expanded global employer partnerships; successfully hosted 4 quarterly career events and introduced “Hiring our Heroes- Spouses”
event as first ever for installation. Introduced monthly recruitment and hiring events showcasing Tesla Motors, Shell Oil, Starbucks
and local staffing agencies for direct career opportunities to 300+.
Training & Development - Core compliance expert for DoD level program; identified team training needs for employees and
develop/lead appropriate sessions. Actively participates in quarterly installation webinars as program lead. Conducts follow-up of all
completed training to evaluate and measure results and modify training content and delivery as needed.
Accomplishments:
- Subject-matter expert for program instruction; facilitated over 60 career and professional development workshops for 800+
veterans and spouses. Creatively designs and implements effective methods to educate, enhance and recognize performance
including web-based learning, instructor led, visual aids and multi-media presentations.
- Developed Standard Operating Procedures for government programs; collaborated with headquarters agency to create global
strategic development plan for employment assistance and health and wellness programs accessible to over 4000 government
employees.
CAREER SYNOPSIS
Department of the Air Force May 2013 - Present
Work/Life Consultant
GBX Consultants November 2012 – May 2013
Transition Assistance Program Instructor
Department of the Army April 2011 – May 2012
Health &Wellness Program Coordinator
Department of the Air Force August 2008 – April 2011
Work-Life Consultant
EDUCATION
National University, LaJolla, CA
Masters of Arts, Human Behavior
University of Phoenix, Phoenix, AZ
Bachelors of Science, Management
SPECIALIZED TRAINING
NVTI Employment and Transition Course, University of Colorado Denver June 2015
Certified Trainer, 4 Lenses Personality Assessment May 2014
Seven Habits of Highly Effective People October 2014
Veterans’ Employment & Training Service, US Department of Labor November 2012

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Program Manager-imsa

  • 1. BETTY HART PROGRAM MANAGER Phone: (618) 308-2057 Email: betty.hart16@icloud.com LinkedIn: www.linkedin.com/in/bettyhart PROFESSIONAL PROFILE Proactive and innovative Program Manager with 10+ years combined personal/professional experience in government level program management for community and employee focused organizations. Proven track record for shaping and setting work standards for high-volume and fast-paced agencies; recognized for best practices “out of the box” concepts. Valued ability to multi- task and juggle multiple projects and programs professionally and personably. Passionate about people, education, networking and mentoring. • Master’s in Human Behavior; 5+ years interchangeable experience in social science and technology education and training. • 8+ years program management with emphasis on professional development, communications, training, event management & marketing campaigns. • Renowned organization social-media expert (Facebook, Twitter, LinkedIn, Eventbrite, Newsletters and Website management) • 3+ years supervising staff and successfully leading diverse team that provides award-winning support services to community population of 26,000. • Strong interpersonal relationships with corporate and government audiences; experience cultivating and managing remote relationships and resourcefully manages client network of 300+ community liaisons. • Strong skills in Word, Excel, PowerPoint, Outlook, and web-based databases; Valuable technology experience (video conferencing, teleconferencing, software, etc.,) • Accustomed and available to work flex schedules in support of evening and/or weekend programs and events. SKILLS & ABILITIES Training and Development Consulting/Coaching Public Speaking Social Media Project Management Time-Management/Organized Microsoft Office Suite Oral/Written Communication Creativity/Problem Solving PROFESSIONAL EXPERIENCE Project Management - Subject-matter expert and Program Manager for Department of Defense, Department of Labor and Department of Veterans Affairs - Transition and Employment Assistance program (TAP); Manages automated database to provide research and information on relocation, employment, education, health and wellness, and family issues available near military installations. Accomplishments: - In less than one year of responsibility, program rated “Outstanding” and recognized for Best Practices in Team Development during annual By-Law inspection conducted by organization Headquarters. - Lead Project Officer for Air Force’s first ever successful partnership to host US Chambers of Commerce Hiring Our Heroes Transition Summit. Generated employment opportunities, outreach and support to over 26,000+ transitioning service members, veterans and spouses in the Tri-state region. - Developed organizations first successful TAP Team of 21 representatives who assist with education, training, benefits counseling, claims processing and individual support of 4200+ transitioning service members and spouses annually. Marketing & Communication - Organizations account manager for social media content; continuously monitors social media communications and develops and distributes tasking to the social media account team. Developed organizations LinkedIn Group and Social Media workshop increasing professional network to over 5 million.
  • 2. Betty Hart Page 2 Accomplishments: - Expanded global employer partnerships; successfully hosted 4 quarterly career events and introduced “Hiring our Heroes- Spouses” event as first ever for installation. Introduced monthly recruitment and hiring events showcasing Tesla Motors, Shell Oil, Starbucks and local staffing agencies for direct career opportunities to 300+. Training & Development - Core compliance expert for DoD level program; identified team training needs for employees and develop/lead appropriate sessions. Actively participates in quarterly installation webinars as program lead. Conducts follow-up of all completed training to evaluate and measure results and modify training content and delivery as needed. Accomplishments: - Subject-matter expert for program instruction; facilitated over 60 career and professional development workshops for 800+ veterans and spouses. Creatively designs and implements effective methods to educate, enhance and recognize performance including web-based learning, instructor led, visual aids and multi-media presentations. - Developed Standard Operating Procedures for government programs; collaborated with headquarters agency to create global strategic development plan for employment assistance and health and wellness programs accessible to over 4000 government employees. CAREER SYNOPSIS Department of the Air Force May 2013 - Present Work/Life Consultant GBX Consultants November 2012 – May 2013 Transition Assistance Program Instructor Department of the Army April 2011 – May 2012 Health &Wellness Program Coordinator Department of the Air Force August 2008 – April 2011 Work-Life Consultant EDUCATION National University, LaJolla, CA Masters of Arts, Human Behavior University of Phoenix, Phoenix, AZ Bachelors of Science, Management SPECIALIZED TRAINING NVTI Employment and Transition Course, University of Colorado Denver June 2015 Certified Trainer, 4 Lenses Personality Assessment May 2014 Seven Habits of Highly Effective People October 2014 Veterans’ Employment & Training Service, US Department of Labor November 2012