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• WORK ETHICS &
SOCIALIZATION
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Understanding Ethics
The word ‘Ethics’ derived from the Greek word ‘Ethos’, which means
‘Character’.
Webster's Dictionary defines ‘Ethics’ as “the science of moral duty or the
science of ideal human character”.
Moral Principles, Codes & Postulates are considered as Ethics.
Ethics is the adoption of the right methods and means toward the right ends.
Deals more with good than evils
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Tracing The Roots
Ethics isn’t a new concept.
It has been with us for thousands of years, except that its importance is dawning on
us only now.
Our ancient literature: Vedas, Puranas , Ramayanas , Gita, Bible, Guru Granth Sahib
and the Koran all are full of moral values and ethical code of conduct.
What Sociologists Say….
“ ETHICS IS THINKING IN TERMS OF THE LARGER PICTURE,
NOT IGNORING OR NEGLECTING ONES OWN INTEREST AND WELL BEING BUT NOT
OVEREMPHASISING ONES OWN INTERESTS EITHER.”
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What Are Work Ethics ?
Attitudes and frame of mind one strives to use to complete any task.
Strong Work Ethics in all facets of our lives, is nothing more than a positive
mental attitude.
Strong positive work ethics is one of the rungs on the ladder to success.
Whatever our mental state and who we come across, good work and verbal
expressions can determine the end product.
All these coupled with a pat on the back to encourage others are defined as
Ethics.
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Work Ethics
The term Ethics, used in the context of the workplace becomes
ethics that refer to the moral principle and rule of conduct applied to
the workplace and the profession.
“There should be business/work ethics”, means business has to be
conducted according to certain self- recognised standards.
Business being a social organ, shall not be conducted in a way
detrimental to the society.
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Work Ethics
“Ensuring Work Ethics” means :
Working with love for Labor.
Working with all the energy one has.
Working with all our hearts not just half.
Pick oneself up if we stumble and fall, pick yourself up and go around the
barrier and find a solution to circumvent the obstacle.
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Forces Influencing Ethics
Family Influences
Peer Influences
Personal Experiences
Ones own Values and Morals
Situational Factors
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Variances in Defining Ethics
Variances arise because our value base may vary from individual to individual.
Ethical behavior in the eyes of one person may be unethical in the eyes of
another.
Societal situations also vary thus creating variances in defining ethical behavior.
Experts believe that ethics are not absolute, but relative.
Ethical behavior is in the eyes of the beholder, what is right or wrong is a
personal individual matter, influenced by societal norms.
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Categories Of Ethics
WORK RELATED
ETHICS
Duty Consciousness
Work Excellence
Punctuality
Frugality
SUPERIOR RELATED ETHICS
Obedience to superior
Cooperation with superior
Expert advice to subordinate
Accepting responsibility
Bringing credit to superior
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SUBORDINATE RELATED ETHICS
Confidence in subordinates
Opportunity to subordinates for growth
Protection of subordinates legitimate interests
Supportive guidance to subordinates
Non-discrimination among subordinates
PEER RELATED ETHICS
Sense of cooperation among peers
Generosity among peers
Respect for other peers
Competitive spirit among peers
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ORGANISATION RELATED ETHICS
Commitment to the organization
Fostering institutional image
Conflict resolution through negotiation
Accepting organizational changes
COMMUNITY REALTED ETHICS
Meaningful participation
Binding oneself to decision making
Social Involvement
Spirit of Nationalism
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DINING RELATED ETHICS
No haste and no waste
Take what you like, eat what you take
Be Punctual
conduct yourself – There may be presence of Customers,
visitors, consultants, CEO, President etc.,
BEHAVING WITH FEMALE EMPLOYEES
No gossip in canteen and other common places
No personal comments
Behave with respect and dignity
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TRAINING RELATED ETHICS
Ensure participation
Be 5 min early in the training hall
Delegate your work before you come for training
Inform in advance, if you can’t attend
Surrender your mobile phone, before start of training
Come with pen and note
In-front of the external faculty and consultants, maintain the decorum
,it’s a Company image
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TRAINING RELATED ETHICS
Ensure your posture is decent and respectful,
behave as a learner
Respect the faculty
Conduct yourself during the training session
Be active and participate
Wait for the tea break and return back on time
Leave the hall in order
Report to TQM, after returning from any external training
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TELEPHONE RELATED ETHICS
No personal calls during working hours (unless emergency)
Answer the call before third ring
Answer any call with greetings, say the company and dept. name
Respond courteously
Avoid using mobile phones in canteen, gangway and in common places
Take the information, note it in a book and pass on to the concerned without
fail
Say Thank you….. , goodbye, when you finish
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Sale of branded products through unauthorized dealers.
Electronic good piracy
Piracy in software, music & film industry.
Ordinary water being sold as mineral water under fake logos and seals.
Soaps and cosmetics being sold in the empty packs of reputed brands.
Inadequate or vague guarantees & warrantees.
Use of non-biodegradable packaging material.
Unethical Practices in Practice
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Shoplifting
Changing price tags
Abusing products and returning them as damaged goods.
Reporting lost items as stolen to insurance companies.
Lying about a child’s age to get a lower price.
Moving around casually out of the office during office hours.
Accessing private computer files without permission.
Listen to private cellular phone conversation.
Sabotage systems/data of other employees.
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There are Tangible Benefits on following Ethical Behavior.
Businesses are built on relationships with suppliers, customers, employees and othe
groups.
The strength of these relationships is largely a function of the amount of trust the
parties in each other.
Unethical behavior undermines trust and destroys relationships that ultimately affect
the profitability of an organization.
Studies prove that the firms which maintain ethical standards perform better than
others due to the good relationships they share with their suppliers, customers,
employees and others.
In a nutshell, ETHICS ARE THE CORNERSTONE OF BUSINESS SUCCESS AND
SUCCESS AT THE WORKPLACE.
Importance of Ethics
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Ethics With Children
“DADDY SAYS DADDY IS NOT AT HOME.”
Consequences that could follow.
THE LIGHTER SIDE
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• Thank you
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