1. Brian Gallant
#711 – 966 Inverhouse Drive, Mississauga, ON L5J 4B6 Res: (905) 916-0870
Cell: (416) 219-1013
Email: brian.gallant14@gmail.com
Career Profile
Organized vendor manager with more than 20 years experience in all aspects of purchasing,
inventory control and vendor management. Proven abilities in analyzing and processing
procurement requirements. Major strengths include:
 Excellent interpersonal and communication skills with internal and external customers
and suppliers
 Strong problem-solving, organizational and planning abilities to meet department
objectives
 Results-oriented, highly energetic, self-directed and self-motivated
 Proficient in Microsoft Office (Access, Excel, Word)
Accomplishments
Metafore Technologies Inc. December 2011 – November 2015
Inventory Control Anaylyst
 Processed orders and shipped parts from one UPS location to another for pick up
by technicians or shipped directly to customer site
 Monitored replenishment and transferred stocked parts from UPS locations to
other UPS locations to ensure that customer Service Level Agreements were met,
e.g. Toronto District School Board
 Monitored and documented parts pickup notifications (cross dock) from various
UPS locations across Canada and updated service calls with pertinent information
 Responded to inventory control email inbox and resolved issues, e.g. lost parts,
unidentified parts and stock discrepancies
 Tracked usage and updated inventory system on a timely basis for parts transfers
on service calls
 Processed technicians return of unused parts back into stock
Brains II 1995 - June 2011
Buyer, Service Vendor Management
Brains II is an international computer service company which holds service maintenance and
repair contracts with major accounts in various industries including government offices and
banks. My primary role was managing the RBC and LDB of BC service accounts and my
key responsibilities include:
 Managed and processed orders in the Service Vendor Management parts queue to
support our repair technicians on service calls and to meet Service Level Agreements
with our customers (emergencies, same day)

2. Brian Gallant pg. 2
 Updated service calls in the SMART system with current information … and maintained
all pricing related information
 Sourced, purchased and allocated parts from stock / service centres or vendors for
warranty and non-warranty items
 Handled all field requests in a timely manner (inquiries, emergencies) … identified and
communicated appropriate solutions to our repair technicians
 Coordinated with technical support to ensure correct parts were ordered to eliminate /
reduce unnecessary freight and re-stocking fees
 Managed orders and inquiries from major vendors … Epson, Panasonic, Samsung,
Viewsonic
 Expedited purchase orders to update ETA’s (estimated time of arrival) and provide
waybill confirmation information when necessary
 Implemented a process to determine the feasibility of repairing defective “on hand” stock,
i.e. “repair versus buy”
 Processed returns from our customers (RMA’s) on warranty and out of warranty parts
and implemented a process to ensure that these parts were returned to the vendor for
credit … resulting in reduced inventory levels
 Participated in the ISO 9001 certification process … documented processes, trained
team members and monitored compliance
 Monitored customer sales history and inventory levels for warranty and non-
warranty parts
 Provided training and support to new Service Coordinators on internal and vendor
processes
PCSI 1990 – 1994
Started at PCSI as a temporary employee involved in order fulfillment. I was promoted to
warehouse parts management as a permanent employee within a few months … my primary
duties included completing consumable replenishment reports. I was promoted again to parts
sourcing and purchasing in 1993
Prior to 1990
Counter Sales, wholesale electrical supplies
AZ Driver
Education and Professional Development
Conflict Resolution
Hazardous Materials
Time Management