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MKT243 Fundamental of Marketing 1
FUNDAMENTAL OF
MARKETING
MKT243
Chapter 2
Marketing Environment
DHD2010 MKT243 Fundamental of Marketing 2
The Company’s Macroenvironment
(External environment)
Corporate Social Responsibility
Topic Outline
DHD2010 MKT243 Fundamental of Marketing 3
DHD2010 MKT243 Fundamental of Marketing 4
DHD2010 MKT243 Fundamental of Marketing 5
DHD2010 MKT243 Fundamental of Marketing 6
DHD2010 MKT243 Fundamental of Marketing 7
DHD2010 MKT243 Fundamental of Marketing 8
DHD2010 MKT243 Fundamental of Marketing 9
DHD2010 MKT243 Fundamental of Marketing 10
DHD2010 MKT243 Fundamental of Marketing 11
MKT243 Fundamental of Marketing 12
DHD2010 MKT243 Fundamental of Marketing 13
DHD2010 MKT243 Fundamental of Marketing 14
DHD2010 MKT243 Fundamental of Marketing 15
DHD2010 MKT243 Fundamental of Marketing 16
DHD2010 MKT243 Fundamental of Marketing 17
DHD2010 MKT243 Fundamental of Marketing 18
Demography is the study of human
populations in terms of size, density,
location, age, gender, race, occupation,
and other statistics
Demographic environment is important
because it involves people, and people
make up markets
Demographic trends include age, family
structure, geographic population shifts,
educational characteristics, and population
diversity
DHD2010 MKT243 Fundamental of Marketing 19
DHD2010 MKT243 Fundamental of Marketing 20
DHD2010 MKT243 Fundamental of Marketing 21
Millennials (gen Y or echo
boomers)
include those born between 1977 and
2000
Comfortable with technology
Includes
Tweens (ages 8–12)
Teens (13–19)
Young adults (20’s)
DHD2010 MKT243 Fundamental of Marketing 22
Demographic Environment
Increased Diversity
Markets are becoming more
diverse
 International
 National
 Includes:
 Ethnicity
 Gay and lesbian
 Disabled
DHD2010 MKT243 Fundamental of Marketing 23
DHD2010 MKT243 Fundamental of Marketing 24
DHD2010 MKT243 Fundamental of Marketing 25
DHD2010 MKT243 Fundamental of Marketing 26
DHD2010 MKT243 Fundamental of Marketing 27
The Pyramid of Corporate Social Responsibility

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CHAPTER 2.pdf