2. The Modern Workplace: Now & NextATLAS CLOUD
1. Today’s IT model
2. Challenges of a modern workplace
3. The Server-Led IT model
4. Shadow IT: How the Server-Led model can help
5. The future of the Server-Led model
IN THIS SESSION
3. IT for the Modern Workplace
APPLICATIONS INFRASTRUCTURE FILES
SaaS
4. IT for the Modern Workplace
APPLICATIONS INFRASTRUCTURE FILESSECONDARY
DEVICES
SaaS
Device-Led IT
Model
COMPANY
SERVERS
PRIMARYDEVICE
SaaS
5. IT for the Modern Workplace
APPLICATIONS INFRASTRUCTURE FILES Control ComplianceSECONDARY
DEVICES
Duplication
No
Control
Low Compliance
SaaS
Little
Control
Low Compliance
COMPANY
SERVERS
High
Control
High
Compliance
PRIMARYDEVICE
Duplication
Medium Control
Medium
Compliance
SaaS
6. The Modern Workplace: Now & NextATLAS CLOUD
THE DEVICE-LED IT MODEL
High IT
Complexity
Increasing
Business Risks
Reduced User
Experience
7. IT for the Modern Workplace
APPLICATIONS INFRASTRUCTURE FILES Control ComplianceSECONDARY
DEVICES
Duplication
No
Control
Low Compliance
SaaS
Little
Control
Low Compliance
COMPANY
SERVERS
High
Control
High
Compliance
PRIMARYDEVICE
Duplication
Medium Control
Medium
Compliance
SaaS
8. IT for the Modern Workplace
APPLICATIONS INFRASTRUCTURE FILES Control ComplianceSECONDARY
DEVICES
Duplication
No
Control
Low Compliance
SaaS
Little
Control
Low Compliance
COMPANY
SERVERS
High
Control
High
Compliance
PRIMARYDEVICE
Duplication
Medium Control
Medium
Compliance
SaaS
9. IT for the Modern Workplace
APPLICATIONS INFRASTRUCTURE FILES Control Compliance
Server-Led IT Model
SaaS
Little
Control
Low Compliance
COMPANY
SERVERS
High
Control
High
Compliance
ANYDEVICE
SaaS
10. The Modern Workplace: Now & NextATLAS CLOUD
Popular solution for high compliance and/or flexibility requirements.
• Requires an internet connection
• Can work out at a higher cost per user
…it’s beginning to fulfil further requirements!
SERVER-LED IT MODEL
11. IT for the Modern Workplace
APPLICATIONS INFRASTRUCTURE FILES Control Compliance
Server-Led IT Model
SaaS
Little
Control
Low Compliance
COMPANY
SERVERS
High
Control
High
Compliance
ANYDEVICE
SaaS
Single Sign-On 🔒
12. IT for the Modern Workplace
APPLICATIONS INFRASTRUCTURE FILES Control Compliance
Server-Led IT Model + SaaS Control
SaaS
High
Control
High
Compliance
COMPANY
SERVERS
High
Control
High
Compliance
ANYDEVICE
SaaS
Single Sign-On 🔒
13. CITRIX WORKSPACE
Everything you need to be
productive in one experience.
SECURE DIGITAL PERIMETER
User / App / Content / Network
CITRIX WORKSPACE
CONTENTAPPS DEVICES
ANALYTICS
On-Prem / CloudSaaS / Mobile /
Windows / Virtual
PC / Smartphone /
Tablet / IoT
Understand today’s traditional model
Understand the challenges involved with modern IT
Introduce what we call the “Server-Led” IT model
How that model is increasing it’s capabilities to solve more problems
A glimpse into the future
A typical IT model…
Everyone has a Primary Device, which stores apps (left) and files (right)
Which is connected to Company Servers, which also stores apps (left) and files (right) – note: servers can be on-premise or in a data centre (and even public cloud)
Then the network has access to various (and growing) SaaS solutions, which also have applications (left) and files (right)
Then, when secondary (often personal) devices come into use, there is increased complexity through more apps, storage and not controlled by company servers
ADDING SUBTITLES (left)
--
1. …This is what we call the “Device-Led IT Model”, a typical IT Model of today.
You can see the productivity/flexibility-related challenges of a user with the complexity between each row.
…and we’ve also now highlighted the Compliance related challenges of modern-day IT (right – talk through).
To summarise the challenges of today’s popular IT model then:
High complexity, increasing risks (increasing with every SaaS product adopted), reduced user experience.
BUT… we’ve been working on a different model with clients for a few years now.
To some, this may not be new – but the second part will more likely than not be new to all (back to the diagram)…
…so here’s the device-led model you’re all familiar with.
What we do differently starts with the desktop (point bottom-middle)…
We take the user’s desktop environment away from their primary device and move it to the company’s servers (on-premise, private or public cloud). And with it come the applications and files, into one safe and unified environment.
The device is just used to mirror the desktop from the servers, meaning no data is actually downloaded (clearing up any risks associated).
That means it doesn’t matter what device is used, so any secondary devices act in the same way (again clearing up associated risks).
…
You can see we now have a much lower risk environment which, for the user, is more flexible (same experience, any device) and more productive (more things in one place).
1. We call it the Server-Led IT Model (our terminology – you might have seen the same elsewhere).
Where an organisation requires high compliance and/or workforce flexibility, it always outweighs internet and cost “drawbacks”.
However, failed to reach the masses... probably for those two reasons.
1. BUT! It’s beginning to fulfil a further requirement… which is important to the majority of businesses…
A consistent problem across both models is a lack of control over (the growing) SaaS products (only control is access privileges).
BUT, with a server-led model – when users are only ever accessing one consistent environment for all of their work – we can now start to regain control with one simple change: single sign on.
1. By adding single sign-on – through a product called Citrix Workspace – we can now use the session to monitor usage in the same way we might in the internal network, using what Citrix call their “Secure digital perimeter”.
Which will take the top row from red…
...to green! All because users can’t work any other way. BUT it’s still a model that helps them be more productive and work from anywhere.
Let’s look at the features of Citrix Workspace in more detail…
unified digital workspace for business … with features to make people more productive
To make this possible, we have brought together:
One way to get instant access all your business apps – SaaS, mobile, web and virtual
One way to organize and open your most recent files, regardless of whether they are on your hard drive, a network share, in the cloud …. or all of the above
One that integrates what you already have deployed on-premises and is ready to support your move to the cloud
One consistent experience across all your devices ….
All of which is dynamic and adaptive thanks to analytics and secured via the digital perimeter.
The result is that you have EVERYTHING you need to be productive, in one experience.
Here it is.
Instant access to your web, SaaS, Windows, Linux, mobile apps, desktops and files from an easy-to-use, integrated interface makes Citrix Workspace a truly comprehensive digital workspace solution.
Consistent user experience across devices
Personal apps and work apps can securely coexist on your personal device without compromising the security of company data
File synchronization across workspace
Integration of files synch and share capabilities throughout the Citrix Workspace makes it easy to collaborate within a virtual desktop and then quickly transition to your mobile device for on-the-go updates
Workspace app will automatically launch an important file within a published application to ensure that the user can remain productive even when the associated application isn’t locally installed
All SaaS apps are secured through advanced policies, like watermarking, to prevent data loss.
Creating a model of normal behavior for your users:
logon location, number of files shared, uploaded or downloaded. This allows the Analytics service to detect anomalies in user patterns and apply a risk score to each user based on their behavior across ShareFile and other Citrix products/services.
If a user’s risk score exceeds your threshold, the analytics service can automatically disable their account or disable recently created share links to mitigate the risk that their account had been compromised.
