1. 1) Manages the day­to­day administrative affairs of the CEO'S office, scheduling all
appointments, conferences and speaking engagements and other commitments; handles
changes or cancellations as deemed necessary and/or appropriate. Provides the CEO with
background information, meeting summaries and/or supporting documents in preparation for
scheduled appointments, meeting, and speaking engagements; coordinates with other
departments as necessary for speeches and communications for preparation of specific
engagements and maintains and tracks detailed priority list of projects and engagements;
2) Maintains an efficient flow of information between all levels of the association including
internal and external contacts on a wide spectrum of plans and priorities;
3) Screens incoming calls to the CEO, determining nature of call and whether or not it requires
the attention of the CEO, takes messages and maintains contact lists, and whenever possible
responds to caller directly based on knowledge of CEO'S preferences, office functions, policy,
priorities and availability or makes sure the caller receives appropriate transfer to another
department;
4) Processes all incoming correspondence received in the office of the CEO, prioritizing and
determining its disposition. Directs mail to appropriate internal staff with instructions and/or
suggestions for preparation of a reply. Determines which correspondence can be handled by
self and takes initiative in drafting responses for the CEO'S signature based on knowledge of his
activities, interests, priorities, and issues. Follows same procedures for electronic mail;
5) Reviews, proofreads, and formats all correspondence prepared for the CEO'S signature to
ensure accuracy and completeness, as well as consistency with the association’s policy
standards and exercises good judgment in following up with staff to ensure deadlines are met
on documents requiring the CEO'S signature;
6) Handles confidential and sensitive information with poise, tact, and diplomacy;
7) Schedules and organizes all activities such as meetings, travel, car services, and association
activities
8) Greets and manages all visiting members and guests and handles all of their needs for the
duration of their stay;
10) Serves as a liaison with other departments, affiliate organizations, government offices and
other agencies and senior level staff;
11) Handles all business finances, reconciles credit card statements and manages all expense
reports in a timely manner;
12) Works independently and within a team on special and ongoing projects when necessary;

2. 14) Processes certain recurring invoices relating to association business;
15) Maintains files used by the president and association on an ongoing basis, modifying when
necessary; applying association rules pertaining to retention and disposition;
16) Arranges, in conjunction with other departments, special events sponsored by the CEO to
include invitations, site selection and related details