1. CITY OF RYDE LAND INFORMATION SERVICES
Cultural Change for
Successful Data Quality
Lindsay Mason
lmason@ryde.nsw.gov.au
Ross Johnson
rjohnson@ryde.nsw.gov.au
29 March 2011

2. CITY OF RYDE LAND INFORMATION SERVICES
Outline
• Brief overview of City of Ryde
• Creating & Maintaining a
Quality Focused Council
• Deciding on the Vision for
Council – “Ryde 2021”
• Leading Organisational Change
for Data Quality
• Q & A, Discussion

3. CITY OF RYDE LAND INFORMATION SERVICES
CITY OF RYDE
• 12 km NW of the Sydney CBD
• Municipality of Ryde proclaimed in 1870
• 103,000 residents living in 40 sq km area
• Technology, education and shopping hubs
• Major transport links (rail, bus, rivercat, roads)

4. CITY OF RYDE LAND INFORMATION SERVICES
Top Ryde Town Centre - 1964

5. CITY OF RYDE LAND INFORMATION SERVICES
Top Ryde Town Centre - 2011

6. CITY OF RYDE LAND INFORMATION SERVICES
Creating & Maintaining a
Quality Focused Council
• Making data easily accessible and relevant
to all staff via RydeMaps

7. CITY OF RYDE LAND INFORMATION SERVICES
Creating & Maintaining a
Quality Focused Council
• Making data quality easily accessible and
relevant to all staff via IFM Metadata

8. CITY OF RYDE LAND INFORMATION SERVICES Deciding on the Vision for Council
• Community 20 year vision – “Ryde 2021”

9. CITY OF RYDE LAND INFORMATION SERVICES Leading Organisational Change for
Data Quality
• Identifying key organisational datasets
• Assigning custodianship
• Fostering staff buy-in of data quality
• Regular training includes metadata
• Public access to metadata via IFM eMap

10. CITY OF RYDE LAND INFORMATION SERVICES
Interactive billboards... Public mapping…
Citizens reporting issues to
Councils by smartphones…

11. CITY OF RYDE LAND INFORMATION SERVICES
Q & A, Discussion