Salesforce Testing

1. Aravind S
#170, Kuvempu Nagar main road,
Kuvempu Nagar.
Mandya (Karnataka) -571401
Mobile: +91-9164468709
Email: aravind.devs@gmail.com
SUMMARY
 5 Years of experience in Manual Testing in role of QA Engineer/Consultant in various
domains like CRM, Ecommerce.
 2.7 Years of experience in CRM Tools- Salesforce.
 Good understanding of Software Development Life Cycle (SDLC) and Software Test Life
Cycle (STLC) using agile methodology.
 Proficient in Salesforce testing.
 Have good knowledge on CRM Tools- Salesforce, Siebel.
 Well-versed in Quality Center environment, involved in activities like defect reporting, script
execution, defect verification etc.
 Expertise in problem solving and bug reports using Defect tracking tools like JIRA.
 Have intensive involvement in designing Test conditions by analyzing the given requirement
from functional as well as business perspective.
 Involved in designing Test cases from Test conditions and Test Procedures from Test cases.
 Have involved reviewing the test cases prepared by peers and helped them for improving
the effectiveness and scope of the test cases.
 Have involved in performing Smoke Testing, Functional Testing and Regression Testing of
the application in UAT.
PROFESSIONAL PROFILE
Employer : Wipro Technology
Title : QA Engineer
Date of Employment : June 2015 to till date
Employer : Hibu Technology Center
Title : QA Engineer
Date of Employment : Nov 2013 to June 2015

2. PROJECT INFORMATION
As a SFDC Service professional, successfully completed the following assignments:
Project 1:
Title : Salesforce CRM
Role : QA Engineer
Environment : Customer Portal
Duration / (Period) : Jan 2016 – till date
Client : HIBU
Description:
Salesforce CRM: Managing customer service transactions in Salesforce is one point of
channel for all customer service transactions. By integrating with all the different organization
wide applications like DIAD, Media Pro, GHOST XL, Order Hub and Aria systems, it will give CSR
the ability to manage its services to Customers in appropriate way.
The HGCP (Product which sell Website Product) project is mainly focused on the
following areas:
 Lead Management - Manual creation of Leads in SFDC
 Accounts Management - Account Creation process, Account Update process, Account
Delete process
 Contact Management - Contact Creation process, Contact Update process, Contact Delete
process
 Opportunity Management - Opportunity Creation through Internal Sales Involvement,
Opportunity Creation through Accounts, Opportunity creation through Lead
Conversion, Auto Renewal Opportunity through SAP - SFDC integration.
 Credit Check - Customer Credit Limit, Credit Approval process.
Responsibilities:
 Involve in creating case according to the customer issue, Track the issue and close the case.
 Involved in writing Test Cases for different modules.
 Executed Test cases and Reported bug-using JIRA.
 Designed Test Conditions by analyzing the given requirements from functional and business
perspective.
 Involved in Test cases preparation, Defect Reporting, Test Execution and Test Report
preparation.
 Actively involved in reviewing the Test conditions, Test cases
 Performed Smoke, Functional and Regression Testing.
 Verifying defects and giving comments.

3. Project 2:
Title : HGCP
Role : QA Engineer
Duration / (Period) : June 2014 to June 2015
Client : HIBU
Description:
hGCP is Company’s global platform that includes HIBU’s Ecommerce sites namely THOR
and HBS, the sites allow the user to purchase and update HIBU products and services (Available
as add ons with the products) available in the site catalog.
Responsibilities:
 Involved in writing Test Cases for different modules.
 Executed Test cases and Reported bug using JIRA
 Designed Test Conditions by analyzing the given requirements from functional and business
perspective.
 Involved in Test cases preparation, Defect Reporting, Test Execution and Test Report
preparation.
 Actively involved in reviewing the Test conditions, Test cases
 Performed Smoke, Functional and Regression Testing.
EDUCATION
Title of Degree with Branch College/University Year
Bachelor of Engineering PES college of Engineering
Mandya.
2009
Higher Secondary School Abhinava bharthi Composite
College Mandya.
2005
PERSONAL DETAILS

4. Date of Birth : 26th Nov 1987
Father's Name : Mr. Sathyanarayanadev S C
Mother’s Name : Mrs. Seetha
Nationality : Indian
Languages known : Kannada, English.