trainedUp! is reinventing the way training is created and delivered to the recruitment industry.

1. Thank you for your
interest in the world’s
largest online library of
video-based training for
the Recruitment Industry
As recruiters we are so bombarded with new tools,
practices and legislation – it feels impossible to keep up.
That’s why accessing quality knowledge “quickly” is critical.
Welcome to trainedUp!
trainedUp! is transforming the way
recruitment instruction is formed by
using technology to bring groups of
individuals together to co-produce
dynamic content, thought and
intellect. It’s about mass-
collaboration to set in motion new
thought, to innovate and to lift
standards. Harnessing collaboration
to create enormous collective value.
Used by Recruiters to learn more, to
work smarter, to inspire creativity and to outperform.
þ Quality
Recruitment instruction
þ Quick
In 4 minutes
þ Convenient
Internet & mobile
+ 100% tax deductible in Australia
Answers you need.
When you need them.
( _1300 984 896 * _info@trainedup.com

2. What our clients are saying:
“I have really enjoyed using trainedUp. It is very easy to use and the 4 minute video
bites are informative and to the point. I also like the fact that you can replay the
videos as many times as you like. They are categorized and it is now very easy to
search for a topic of interest”.
“When people come on board from different industries … after induction their minds are
normally close to overloading! trainedUp offers them the opportunity to go through the
various modules again and again as and when they need it”.
“With the training being short videos there is the ability to do a short
preparation session before starting each day”.
“The use of trainedUp has contributed to my
knowledge as a recruiter. I am continually
learning and having access to these
videos definitely enables me to expand
my knowledge”.
“It is a great time efficient system, and the
topics are very motivational for
sales staff”
“trainedUp is a professional training tool that
is straight to the point and not too time
consuming. Therefore I will be coming back
for more”.
“You can always learn something new - and it
reinforces good recruitment practice”.
“I would recommend it to managers of
recruitment businesses as it allows for
ongoing training even if the manager
cannot be present. It also allows focused
discussions around particular topics”.
“It is a great way to refresh and stay positive, training always makes you go back to
your branch feeling like you are going to rule the world, so little bits of training or ideas
here and there, just helps keep in that motivated frame of mind”.
( _1300 984 896 * _info@trainedup.com

3. A list of video knowledge-bites enjoyed on
trainedUp!
The Placement process
Interview preparation Beginner
Building rapport through the recruitment process Beginner
Urgency - How to save time in the recruitment process Beginner
Increasing applicant acceptance rates Beginner
Is my candidate ripe for a counter-offer? Beginner
Urgency - Urgency through the recruitment process Beginner
My candidate has an interview – now what? Considerations Beginner
My candidate has an interview – now what? Preparations Beginner
Client preparation for a candidate interview Beginner
Declining shortlisted candidates Beginner
Why should I reference check, and how? Beginner
Making an offer Beginner
Resignation Counseling Beginner
My candidate received a counter-offer - what now? Beginner
After placement servicing Beginner
Candidate preparation for a senior / executive interview Beginner
Understanding poor performance feedback on a reference check Advanced
How do you interpret a Psychometric test when it shows a less than Advanced
ideal fit? - Understanding Limitations
How do you interpret a Psychometric test when it shows a less than Advanced
ideal fit? - Interpreting results
Social Networking
Social Media - Benefits for the recruiter Beginner
LinkedIn - Setting up and maximizing your profile Beginner
LinkedIn - Building your networks Beginner
LinkedIn - Using groups for your benefit Advanced
Linked In - Basic search techniques Advanced
Twitter - An introduction for the recruiter Advanced
Twitter - Making and Marketing your profile Advanced
( _1300 984 896 * _info@trainedup.com

4. Headhunting
Headhunting Search - The search process Advanced
Headhunting Search - Skills And Strategies Advanced
Headhunting Search - Target company list Advanced
How do I open a headhunting discussion? Advanced
Selecting candidates
When should I say “no” to working on a recruitment requirement? Beginner
My client’s job order discriminates - what should I do? Beginner
Conducting effective candidate screening Beginner
The magic question Beginner
Closed and Open questions in the recruitment process Beginner
How do I conceptualise the job opportunity I am selling? Beginner
Competencies - what are they and how can they help me recruit? Beginner
Opening a candidate interview Beginner
I am recruiting a role – how do I structure the interview? Beginner
Documenting your interviews - tips and tricks Beginner
Closing a candidate interview Beginner
How do I match a candidate to a role? Beginner
Make or Break Questions – Remuneration Packages Beginner
What are the questions I should ask candidates, which will make my Beginner
job easier?
How do I avoid discrimination issues in a recruitment process? Beginner
How do I run a group interview / assessment centre? Beginner
Interview simulation - Introduction Beginner
Interview simulation - Implementing your simulation Advanced
How do I scope a client’s role / job brief? Advanced
Identifying core competencies Advanced
How do I use selection criteria to create interview questions? Advanced
Evaluating candidates post-interview Advanced
What is a behavioural competency interview and how is it done? Advanced
What is Psychometrics and how beneficial are they in practice? Strategy
Which Psychometric assessment should I use, and when? Strategy
What is the OCEAN personality inventory? Strategy
( _1300 984 896 * _info@trainedup.com

5. Emotional Intelligence in Recruitment
I want to set goals for myself - can you help me? SMART goals Beginner
Body language - perceiving others body language Beginner
Emotional Intelligence - 1 Self awareness Beginner
Emotional Intelligence - 2 Self management Beginner
Emotional Intelligence - 3 Social awareness Beginner
Emotional Intelligence - 4 Relationship management Beginner
Hired to talk? Hired to listen! Beginner
Mindsets and laws of attraction Beginner
Recruitment values Beginner
Resilience and stress management Beginner
What are the commonly held behaviours of top recruitment Beginner
performers?
The trust equation Advanced
Conflict resolution Advanced
Prospecting & Sales
Using reference checks as a marketing tool Beginner
I need advice on developing a new niche – Do the Numbers Beginner
I need advice on developing a new niche – Balancing call types over Beginner
time
I need advice on developing a new niche – Recognition & Repetition Beginner
Understanding organisational structures – is it important? Beginner
How do I get past the gatekeeper? Beginner
How do I get my “elevator pitch” right? Beginner
How do I become more confident with cold calls? – Connect the dots Beginner
How do I become more confident with cold calls? – The Give & Take Beginner
How do I handle objections? The Feel, Felt, Found Method. Beginner
How do I handle objections? - The big six Beginner
We have a preferred supplier agreement” - managing objections Beginner
“I don’t use recruiters / agencies” –managing objections Advanced
“You are too expensive” - managing objections Advanced
I need advice on developing a new niche–Leaders, Lynch Pins & Advanced
Launches
( _1300 984 896 * _info@trainedup.com

6. Proposals & Negotiations
How do I prepare for a client meeting? Beginner
What should I do at a client meeting? Beginner
Can you advise on a standard structure to follow for all introductory Beginner
client meetings?
Help me explain the recruitment process steps to clients Beginner
How do I sell temp / labour-hire services? Beginner
Tell me about retained assignments & when I should pitch them. Beginner
How do I sell more retained assignments? Beginner
Tips for the Negotiator – anchoring, thanking & acceptance Beginner
Why should I sell client-paid advertising? Advanced
How do I sell more client-paid advertising? Advanced
How do I sell benefits instead of features? Advanced
What are the levers in recruitment Terms of Business? Advanced
Levers & Leverage – what are they & how do I use them in a Advanced
recruitment environment
I need to sharpen my persuasion skills – an introduction Advanced
I need to sharpen my persuasion skills – understand thought Advanced
processes
What is a BATNA? Advanced
What are the different negotiation styles? Advanced
Mark up versus margin Advanced
“Talk to Purchasing” keeps coming up – what is that about? Strategy
RFI, RFP, and RFT - what is that about? Strategy
Building your recruitment business
Building your recruitment business - Strategies to minimize risk Strategy
Building your recruitment business - Strategies to increase value Strategy
Building your recruitment business - Habits of highly successful Strategy
businesses
Building your recruitment business - Think big to be big Strategy
Building your recruitment business – Defining USP Strategy
contactUs!
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( _1300 984 896 * _info@trainedup.com