This document is a resume for Anna Rizopoulou, an HR professional with over 12 years of experience in increasingly responsible HR roles. She has strong expertise in areas such as payroll management, recruitment, performance management, employee relations, and aligning HR strategies with business goals. Her most recent role was HR Manager at Miraggio Thermal Spa Resort, where she established the HR department and managed recruitment, policies, and employee compensation.

1. 3 Anthimou Gazi Street (+30) 698 298 5586
Acharnes 136 72, Athens, Greece rizopoulou.anna@gmail.com
Recruitment OperationsPayroll Management & Accounting ProceduresHuman Resources Management
BRIEF PROFILE
Dynamic, proactiveand people-drivenHR professionalwith astrongbackground in payroll and personneladministration,employee
rewards &benefits programs, employee relations, recruitment & selection, on boarding processes and performance management.
People oriented, with over twelve years in increasingly responsible HR generalist roles, including three years of leading a fast-
paced HR function. Proven ability to provide critical support in the development and implementation of HR strategies that achieve
business results and proficient in aligning human resources functions with business strategies. Excellent skills in problem solving,
multi-tasking and communications and a trusted company advocate who can effectively balance the needs of both individual and
organization.
Key Strengths:
 Expertin Greek Labor Law
 Coaching& Mentoring
 Conflict Management &Resolution
 Interpersonal Communication
 Effective Group Interaction
 Employee recognition schemes
 Payroll Management & Compensations
 Staff Hiring / Dismissal Processing
 Interviewing Skills
 Employee Performance Evaluation
 Recruitment Management
 HR management in Hotel/Tourism
Industry
WORK EXPERIENCE
Miraggio ThermalSpaResort (5*) Chalkidiki 04/2016-Present
HR Manager - opening - 3 direct reports- 380 employees
 Startup of the Human Resources Department & Payroll Department
 Recruitment Process: Job Descriptions, CV screening, conducting interviews, selection of candidates
 Design and implementation of all HR related standard operational procedures and HR policies (handbook, Working
Regulation, Labor Contracts etc)
 Liaise with public authorities to resolve legislative issues
 Manage employees compensations, rewards, and benefits
Xinis Educational Group Athens 12/2015-03/2016
HR Development Executive (project)
 Recruitment Process: CV screening, conducting interviews, selection of candidates
 Performance Management program
 Design and implementation of all HR related standard operational procedures and HR policies
Costa Navarino  Memberof Starwood Hotels& Resorts WorldwideMessinia 03/2012-12/2015
Human Resources Coordinator (seasonalona tenmonthbasis annually)
 Contributed in the recruitment process including CV screening, scheduling and conducting interviews,
selection of candidates
 Actively participated in the on boarding process for 950 seasonal associates annually
 Managed the hiring procedures and the legally required processes

2. Anna Rizopoulou Curriculum Vitae Page2
 Handled all employment contracts for full and part time associates
 Handled the private medical plan for 950 seasonal and 150 regular employees
 Liaised with public authorities regarding clarifications on labor laws and resolved legal labor issues
 Was assigned as the personal mentor of 80 associates
 Actively participatedin the performancemanagement program, by leading the assessment process for a
total of 250 associates
 Conducted analysis to ensure that salaries are comparable to industry standards
“St. Modestos” Veterinary HospitalAthens 01/2011-02/2012
Office Administrator (part-time)
 Supported office tasks to include customer service, business development and managed orders of
supplies and equipment necessary for the care of the animals
 Liaised with public authorities and animal shelters promoting integrated veterinary support services
V. Bathrelos– G. GeorgisTransportation & Shipping Business Athens 10/2009-02/2012
Senior Accountant
 Managed accounting records and bookkeeping duties on a daily and monthly basis
 Liaised with public authorities and prepared necessary documents for hiring/dismissing staff
 Processed monthly payroll
 Recorded financial and controlled transactions and financial statements, reconciled client, supplier and
general accounts
Hertz Autohellas Car Rental Business  Athens 05/2008-09/2009
Payroll and HR Manager - 2 direct reports
 Provided HR support to approximately 425 permanent employees and 150 seasonal employees with various
specializations for over 50 offices nation-wide
 Processed monthly Payroll for all the above employees
 Controlled labor contracts abiding by labor legislations
 Liaised with public authorities to resolve legislative issues
 Managed employees compensations, rewards, benefits and private medical plan
Vatek SA- EUROPCARCar Rental BusinessAthens 09/2001-05/2008
Payroll and HR Manager - 1 direct report
 Startup of the Human Resources Department
 Designed and implemented all HR related standard operational procedures and HR policies
 Recruited 500 employees
 Was in charge of the employees training and performance management
 Processed monthly payroll for over 350 permanent and 150 seasonal employees specializing in various
areas, managed labor contracts abiding by legislation, monitored and reconciled accounting transactions
and payroll
 Monitored and controlled payroll budget for 45 offices nation-wide
 Liaised with public authorities to resolve legislative issues
 Managed employees compensations, rewards, benefits and private medical plan
 Was in charge of absorbing public funding programs
ARCNET Ltd.Athens 02/2001-09/2001
Sales & After Sales Support
EDUCATION
PANTEIONUNIVERSITY OF SOCIAL &POLITICAL SCIENCES 2005- 2011
Degree in Economic & Regional Development (4-year curriculum)
INSTITUTE OF VOCATIONAL TRAINING (IEK) OF ALIMOS  Greece 1999 – 2000
Diploma in Computerized Accounting
Professional Enrichment:

3. Anna Rizopoulou Curriculum Vitae Page3
“Human Resources Management and Organizational Analysis” 2014 – 2015
e-Learning Program Certification  National & Kapodistrian University of Athens
“The Greek Economy & Labor Market, 2014 –2020” 2014 – 2015
e-Learning Program Certification  National & Kapodistrian University of Athens
ADDITIONAL INFORMATION
Languages Greek, native
English, fluent (Proficiency level)
French, fluent (Sorbonne II)
Computer Skills MS Office: Word, Excel, PowerPoint, Outlook, Internet
HR & Payroll Software: Manpower,Payroll, HCM, HRS, SCAN HRMS, Epsilonnet Business
General Accounting Software: Incadea/Singular
Affiliations Vice President, Shelter for Stray Animals of Markopoulo
Member of the Board of Directors, Animal Rights Association
References Available upon request