1. FeedbackfromBusinessandcustomers –Fiscal Year 2016
What values did I demonstrate?
 “Partnership First - Andreea always efficiently collaborates with me/the account team to get the
invoices to our partner companies - she acts as a good internal partner as well as a reliable and
knowledgeable contact for our external partners
Bias for Action - Andreea anticipates the future events (e.g. she sends out emails if an invoicing
period is earlier needed) and acts accordingly. Based on this information, we can inform the
partners and get the information for invoicing in time
Innovators at Heart - if our partner companies do have special requirements or need assistance,
Andreea always comes up with a solution, which fits best for all parties.”
 “She acts as a trusted partner, providing relevant advice and integrates innovation and quality to
fulfill customer needs.”
What impact and contributions has this employee made to the team or organization?
 Andreea is making an essential contribution to the Account Business. Because this account is not
a typical account for one customer, but a global service with more than 150 main clients in
multiple countries and the related number of invoices, Andreea’s work is highly appreciated.
Without her contribution this account would not be successful. In terms of volumes and
complexity (different services, different countries, external invoicing and internal cross charging)
Andreea is doing an excellent job.”
What should I continue doing in my job that is working well?
 “I appreciate your willingness to learn new things.”
 “Continue to remain as focused and dedicated as you are. You are reliable, we know that we can
count on you, and you are very dedicated to your role and the tasks you are asked to perform.
You quickly respond to requests and provide feedback on short notice. You are not shy to ask if a
request or a task you are asked to carry out is not clear to you, and you propose a solution should
you consider it a better option, or should you detect an error in the details we provide you.”
 “You remained available late in the evenings and even on Saturday in order to get the stuffs done
on time before the month end, which we highly appreciate.”