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eSOS Taking Care of Business

A presentation highlighting the specialist services provided by eSOS, an Australian-based virtual assistant practice founded in February 2000 by Lyn Prowse-Bishop. Authors, consultants, small business owners, and company directors can benefit from our many years' experience in administration and personal assistant services.

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eSOS Taking Care of Business

  1. 1. Executive Stress Office Support Taking care of business no matter where you are in the world!
  2. 2. Who is eSOS? Your partner in providing remote secretarial and personal assistant services. eSOS is one of Queensland’s most well-known and respected virtual assistant practices, started by Lyn Prowse-Bishop in February 2000. Providing services to clients across Australia, in North America, Canada, the UK, and Singapore.
  3. 3. Our Credentials Lyn Prowse-Bishop: • Over 30 years in admin support roles • Australia’s first certified Master Virtual Assistant • Certified Australian Virtual Business • Accredited Secretary Online • Certified Professional Virtual Author’s Assistant • Australian Achiever Award – Highly Commended • Business Achiever Award – Professional Services
  4. 4. Specialist Services Directors & Consultants: • Report transcription • Document preparation • Diary management • Meeting scheduling • Travel arrangements • Event bookings/management • Personal assistant services
  5. 5. “Thank you for all your help and support ... You have made my transition [to consulting] so much easier that I still find it difficult to imagine what it would have been like without you. I value the relationship and ... think very highly of the professionalism of your work and the manner in which you do it.” - Grant Murdoch, Brisbane, Qld
  6. 6. Specialist Services Medico-Legal & General Transcription: • Digital transcription specialist • Secure file transfer by FTP or from our site • Industry Production Standards for transcription are used • Reports can be printed and mailed if required
  7. 7. “I was thrilled with the speed and accuracy of your work. Your turn around time was way above my expectation. I have previously had overseas people do transcription for me but your ability to accurately understand my accent and your ability to edit on the fly provided far greater value for money.” - Warwick Merry, Motivational Speaker, Melbourne
  8. 8. Specialist Services Author Support - assisting with: • Manuscript Preparation: − Fact checking and research − Obtaining permissions for quotes − Coordinate reviews and testimonials − Researching publishers
  9. 9. Specialist Services Author Support - assisting with: • Self-Publishing: – Project manage the team: cover designer; editor etc – Get ISBN, LCCN, bar code etc • Book Marketing: – Coordinate Blog – Article submissions – Website updates
  10. 10. “Provocative and providential are descriptive words that energize Lyn Prowse-Bishop's engaging character. Her professionalism is elite. And she will run your business the same way. I cannot emphasize enough her most highest character trait: Integrity wrapped with complete and consistent authenticity and transparency.” - Michael Pokocky, Author, Canada
  11. 11. Specialist Services Web Conferencing: As one of the few (and first) VAs to provide web-based conferencing for the industry we are well placed to help clients run their own training, sales or other web-based events.
  12. 12. “I have known Lyn since 2006 … when I did a webinar. She is professional, easy to work with, organized and brings innovation into whatever she does. She reaches thousands of people with her webinars and has helped them propel their business to the next level. If you are in search of a way to reach thousands, or if you are in need of a virtual assistant that can make your life easier ... reach out to Lyn.” - Fran Capo, Author, Motivational Speaker, New York
  13. 13. Specialist Services Online Marketing: • Facebook pages • Blog set up and posting • Article submissions • Internet relationship marketing
  14. 14. “Lyn is a very conscientious, self-motivated and able virtual assistant … she has been offering our publishing firm consistent and dependable service since 2002. Lyn handles all of our requests in a timely and professional manner. We feel she is an asset and an integral part of our success online.” - Justine Smythe, Ashtree Publishing, New York, USA
  15. 15. • Years of traditional admin roles coupled with extensive business experience • You are valued as a client – we have a vested interest in your success • Pay only for time on task – and no minimums • No need to provide equipment, office space, training • No sick leave, holiday loading, worker’s comp, super or other statutory payroll requirements • You get time to work ON your business not IN it • You get time to spend with your family / friends What’s in it for you?
  16. 16. “Lyn is a woman of quality work, high standards and a joy to work with. Proficient, courteous, personable and prompt! I love it! A wonder woman when it comes to taking care of business. If you are looking for a Virtual Assistant, look no farther!" - Tonya Freeman, Author/Keynote, Roswell, USA
  17. 17. Confidentiality • We use contracts – containing confidentiality clauses • We work alone in our home-based office • We are accredited • We follow a code of ethics and the Core Competencies for VAs • We adhere to Australian and GDPR privacy standards
  18. 18. “Lyn’s assistance has been extraordinary. Everything I have asked her to do has been done professionally and in a timely manner. … I trust her absolutely. I commend her service to any small business in which the principal is busy and needs assistance with the “admin” including all those things most of us don’t want to do.” - Mike Palmer, Preslane Business Consulting, Robina, Qld
  19. 19. Memberships • A Claytons Secretary - Aust • A Virtual Solution – US • LegalVA – International • LinkedIn – International • Virtual Business Alliance – US • Virtual Professionals – US/Australia • Local Chamber of Commerce Memberships show whether a VA is serious about their business:
  20. 20. “Working in the Gold Coast environment can sometimes present challenges with some local firms not meeting the highest professional standards. eSOS however, is a business on which we can rely with absolute certainty, that we will receive efficient high quality service. eSOS is about relationships as much as it is about efficiencies. Thanks again for setting the standards in your chosen profession." - David Beard, Coastsure Insurance, Nerang, Qld
  21. 21. Next Steps  If you’re ready to free up your time and get back to focusing on what you do best.  If you’ve had enough of wasting hours ‘mastering’ technologies you don’t need or want to use.  If your team are too busy to look after the day-to-day admin tasks because they’re winning you clients.  If you’re ready to have more time for leisure, family or just relaxing.
  22. 22. “Lyn is the most dedicated, professional person I have ever met. Every client is an individual not just a statistic on her note pad, her work is 100% for them. She is diligent, efficient and she cares about what she puts out as it reflects not only on her but on the businesses she looks after." - Donna Page, Promoter/Manager, Moonfire Entertainment, Qld
  23. 23. Contact eSOS now Lyn Prowse-Bishop, MVA ASO CAVB PVAA • Mobile: +61 (0) 417 648 172 • Email: • Web: • Facebook: • LinkedIn: • Skype: execstress
  24. 24. “From your American and Russian friends – we sure are grateful for all your help and really glad that we can work together. It’s really amazing to us when we pause to reflect on it, how we can all work together across the globe. Lyn, it just amazes me how good the stuff you send back to me is – I really appreciate it more than I can say. - Natasha Bulashova/Greg Cole, Friends & Partners, USA
  25. 25. Executive Stress Office Support Providing executive and non-executive directors, authors, consultants, sole operators, and entrepreneurs around the world high quality, confidential virtual secretarial services, on budget and on time - the first time - giving the gift of time so they can get on with living!