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Implementing & Closing out
Project Management for
Social Impact
Planning & Implementing
Implementation
Skills that project managers should use in
the implementation phase
1. Managing issues
2. Managing people
3. Managing internal controls
Implementation
Managing Issues
Implementation
What Are Issues?
Identifying Issues
Implementation
Identifying Issues
Implementation
Identifying Issues
Implementation
Identifying Issues
• At a weekly team meeting, ask each team member to share one thing
that went well and one issue that they noticed.
• When someone reports an issue right away, praise them in a team
meeting or email.
• Share issues that have come up in your own work.
• If you are worried that employees are too embarrassed or scared to
share issues, provide a confidential way for employees to report issues.
An online form can be helpful for this.
Implementation
Managing Issues
Resolving Issues
1. Assigning Responsibility
2. Monitoring Progress
3. Escalating Issues
4. Closing out issues
Implementation
Managing Issues
THE RELATIONSHIP BETWEEN RISKS AND ISSUES
Implementation
Managing Changes
Implementation
Managing Changes
1. Identify any proposed changes before they are implemented.
2. Analyze the proposed changes.
3. Authorize, deny, or escalate.
4. Document in the project charter.
5. Update project plans and communicate with stakeholders.
Implementation
Managing People
Implementation
SOFT SKILLS VERSUS HARD SKILLS
• Communicating clearly
• Motivating your team
• Listening
• Sharing your vision
• Resolving conflicts
Implementation
Hard Skills
Implementation
HIRING
Implementation
How will I find candidates?
What skills does each job require? What experience does each job require?
How will I decide which candidates to hire
DEVELOPMENT
• What are my employees’ professional goals?
• What skills would benefit our project?
• What skills do my employees already have?
• What professional growth resources can I provide my
employees with?
Implementation
Management
• Who will manage other people?
• How will I assess performance?
• Who should perform each activity?
Implementation
THE RACI MATRIX
Implementation
Managing Internal Controls
• Who will manage other people?
• How will I assess performance?
• Who should perform each activity?
Implementation
End-of-Project Transitions
• Closure
• Extension
• Expansion
• Redesign
End-of-ProjectTransitions
Close Out Activities
RiskManagement
1. VERIFY THE PROJECT SCOPE AND DELIVERABLES
2. COMPLETE THE ADMINISTRATIVE, FINANCIAL, AND CONTRACTUAL CLOSURE
3. COMPLETE END-OF-PROJECT LEARNING
4. CELEBRATE ACCOMPLISHMENTS

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Session 4: Implementing & Closing out