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Technology’s Impact
on Business
Introduction to Business 2
ChapterChapter 99
Introduction to Business, Technology’s Impact on Business Slide 2 of 43
Why It’s ImportantWhy It’s Important
Knowing how technology has
influenced business sheds light
on new and future industries.
Introduction to Business 3
ChapterChapter 99
Introduction to Business, Technology’s Impact on Business Slide 3 of 43
Technology’s InfluenceTechnology’s Influence
on Businesson Business
Technology refers to the tools and machines people
have invented to make life easier.
Perhaps the most common technology staple used in
businesses today is the computer.
Introduction to Business 4
ChapterChapter 99
Introduction to Business, Technology’s Impact on Business Slide 4 of 43
Technology in the PastTechnology in the Past
Even the simplest invention, like the plow, had a huge impact on
business.
Before the plow was invented, people had to dig in the earth with their
hands.
Because of the plow, more corn could be planted which meant more
corn could be produced.
Increased corn production meant hiring more people to harvest the
corn, selling more corn in the market, and building a corn-selling
business.
Introduction to Business 5
ChapterChapter 99
Introduction to Business, Technology’s Impact on Business Slide 5 of 43
Technology in the PastTechnology in the Past
Since the invention of the plow, countless new
inventions have changed the way we live,
work, and do business.
Introduction to Business 6
ChapterChapter 99
Introduction to Business, Technology’s Impact on Business Slide 6 of 43
Modern TechnologyModern Technology
In the past 50 years, electronics revolutionized
business and society.
There is a never-ending demand to make electronic
goods smaller, faster, cheaper, and more powerful.
Computers can store thousands of files electronically,
saving time and office space.
The computer created a boom in nearly all business
industries.
Introduction to Business 7
ChapterChapter 99
Introduction to Business, Technology’s Impact on Business Slide 7 of 43
Figure
9.1 TWENTIETH CENTURY’S TOP TECHNOLOGISTS
Technological inventions greatly affect your daily life. These
percentages represent people’s opinions about who technologically
influenced the twentieth century and beyond.
Which three inventors do you think you’re influenced by every day?
Source:
Opinions
Research for
CNET and
Techies.com;
voters could
choose up to
three
John Logie Baird (mechanical TV) 23%
Introduction to Business 8
ChapterChapter 99
Introduction to Business, Technology’s Impact on Business Slide 8 of 43
E-WorkforceE-Workforce
E-workforce is when people work with
computers while doing business.
According to the Bureau of Labor Statistics
more than 70 million people use computers
daily.
Introduction to Business 9
ChapterChapter 99
Introduction to Business, Technology’s Impact on Business Slide 9 of 43
EmploymentEmployment
Technology makes people work easier and
faster.
Technology’s speed saves time and creates
new jobs.
Introduction to Business 10
ChapterChapter 99
Introduction to Business, Technology’s Impact on Business Slide 10 of 43
Digital WorkflowDigital Workflow
Placing hard copies of documents on a digital
platform, like CD-ROMs or a database, has had a
great influence on the efficient use of time.
By switching information to a digital format, there is
less paper involved.
A digital workflow links all the steps in a process,
like publishing, electronically.
Introduction to Business 11
ChapterChapter 99
Introduction to Business, Technology’s Impact on Business Slide 11 of 43
Technology CentersTechnology Centers
The high-tech industry can be found in
practically any city, but it is heavily populated
in various technology centers, like California’s
Silicon Valley.
Introduction to Business 12
ChapterChapter 99
Introduction to Business, Technology’s Impact on Business Slide 12 of 43
New JobsNew Jobs
The Internet has created a demand for new
jobs such as software writers, online writers,
and Web page designers.
Introduction to Business 13
ChapterChapter 99
Introduction to Business, Technology’s Impact on Business Slide 13 of 43
Virtual BusinessVirtual Business
The ease of doing business online has created a
boom in new businesses, or start-ups.
This type of business is called a virtual business.
Vocational schools, universities, colleges, and
community centers offer technical training or degrees
for people interested in expanding their technology
skills.
Technology skills will make you very attractive to an
employer.
Introduction to Business 14
ChapterChapter 99
Introduction to Business, Technology’s Impact on Business Slide 14 of 43
E-CommerceE-Commerce
Electronic commerce, or e-commerce, has
made it possible for businesses to directly
reach customers anywhere in the world.
The main activity of e-commerce is buying and
selling goods and services.
Introduction to Business 15
ChapterChapter 99
Introduction to Business, Technology’s Impact on Business Slide 15 of 43
E-TailE-Tail
E-tail is electronic retail.
An e-tail business sells products over the
Internet.
Any company can go online to sell any
product.
Introduction to Business 16
ChapterChapter 99
Introduction to Business, Technology’s Impact on Business Slide 16 of 43
E-TailE-Tail
A multi-channel retailer uses several means
to sell products.
Businesses often call their stores and
warehouses bricks-and-mortar, referring to
building materials.
Businesses that also use the Internet are
called clicks-and-mortar operations.
Introduction to Business 17
ChapterChapter 99
Introduction to Business, Technology’s Impact on Business Slide 17 of 43
Graphic OrganizerBricks-and-ClicksBricks-and-Clicks
Graphic OrganizerGraphic Organizer
BRICKS-AND-MORTAR CLICKS-AND-MORTAR
RETAIL
E-TAIL
C O N S U M E R SC O N S U M E R S
Introduction to Business 18
ChapterChapter 99
Introduction to Business, Technology’s Impact on Business Slide 18 of 43
E-TailE-Tail
Putting catalogs on the Internet rather than
shipping them by mail saves a lot of money in
printing and mailing costs.
E-tail is an advantage to the consumer in two
major ways:
• Convenience
• Choice
Introduction to Business 19
ChapterChapter 99
Introduction to Business, Technology’s Impact on Business Slide 19 of 43
E-TailE-Tail
E-tail is a disadvantage to the consumer in
four major ways:
• Buying power (overspending)
• Other charges (shipping)
• Immediacy (waiting for product)
• Relying on observation (not being able to see
products directly)
Introduction to Business 20
ChapterChapter 99
Introduction to Business, Technology’s Impact on Business Slide 20 of 43
E-TicketE-Ticket
Using their computers, people can now
purchase e-tickets, or electronic tickets.
Some people find purchasing an e-ticket is
easier and cheaper than visiting an actual
ticket agency.

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Technology Impact on Business

  • 2. Introduction to Business 2 ChapterChapter 99 Introduction to Business, Technology’s Impact on Business Slide 2 of 43 Why It’s ImportantWhy It’s Important Knowing how technology has influenced business sheds light on new and future industries.
  • 3. Introduction to Business 3 ChapterChapter 99 Introduction to Business, Technology’s Impact on Business Slide 3 of 43 Technology’s InfluenceTechnology’s Influence on Businesson Business Technology refers to the tools and machines people have invented to make life easier. Perhaps the most common technology staple used in businesses today is the computer.
  • 4. Introduction to Business 4 ChapterChapter 99 Introduction to Business, Technology’s Impact on Business Slide 4 of 43 Technology in the PastTechnology in the Past Even the simplest invention, like the plow, had a huge impact on business. Before the plow was invented, people had to dig in the earth with their hands. Because of the plow, more corn could be planted which meant more corn could be produced. Increased corn production meant hiring more people to harvest the corn, selling more corn in the market, and building a corn-selling business.
  • 5. Introduction to Business 5 ChapterChapter 99 Introduction to Business, Technology’s Impact on Business Slide 5 of 43 Technology in the PastTechnology in the Past Since the invention of the plow, countless new inventions have changed the way we live, work, and do business.
  • 6. Introduction to Business 6 ChapterChapter 99 Introduction to Business, Technology’s Impact on Business Slide 6 of 43 Modern TechnologyModern Technology In the past 50 years, electronics revolutionized business and society. There is a never-ending demand to make electronic goods smaller, faster, cheaper, and more powerful. Computers can store thousands of files electronically, saving time and office space. The computer created a boom in nearly all business industries.
  • 7. Introduction to Business 7 ChapterChapter 99 Introduction to Business, Technology’s Impact on Business Slide 7 of 43 Figure 9.1 TWENTIETH CENTURY’S TOP TECHNOLOGISTS Technological inventions greatly affect your daily life. These percentages represent people’s opinions about who technologically influenced the twentieth century and beyond. Which three inventors do you think you’re influenced by every day? Source: Opinions Research for CNET and Techies.com; voters could choose up to three John Logie Baird (mechanical TV) 23%
  • 8. Introduction to Business 8 ChapterChapter 99 Introduction to Business, Technology’s Impact on Business Slide 8 of 43 E-WorkforceE-Workforce E-workforce is when people work with computers while doing business. According to the Bureau of Labor Statistics more than 70 million people use computers daily.
  • 9. Introduction to Business 9 ChapterChapter 99 Introduction to Business, Technology’s Impact on Business Slide 9 of 43 EmploymentEmployment Technology makes people work easier and faster. Technology’s speed saves time and creates new jobs.
  • 10. Introduction to Business 10 ChapterChapter 99 Introduction to Business, Technology’s Impact on Business Slide 10 of 43 Digital WorkflowDigital Workflow Placing hard copies of documents on a digital platform, like CD-ROMs or a database, has had a great influence on the efficient use of time. By switching information to a digital format, there is less paper involved. A digital workflow links all the steps in a process, like publishing, electronically.
  • 11. Introduction to Business 11 ChapterChapter 99 Introduction to Business, Technology’s Impact on Business Slide 11 of 43 Technology CentersTechnology Centers The high-tech industry can be found in practically any city, but it is heavily populated in various technology centers, like California’s Silicon Valley.
  • 12. Introduction to Business 12 ChapterChapter 99 Introduction to Business, Technology’s Impact on Business Slide 12 of 43 New JobsNew Jobs The Internet has created a demand for new jobs such as software writers, online writers, and Web page designers.
  • 13. Introduction to Business 13 ChapterChapter 99 Introduction to Business, Technology’s Impact on Business Slide 13 of 43 Virtual BusinessVirtual Business The ease of doing business online has created a boom in new businesses, or start-ups. This type of business is called a virtual business. Vocational schools, universities, colleges, and community centers offer technical training or degrees for people interested in expanding their technology skills. Technology skills will make you very attractive to an employer.
  • 14. Introduction to Business 14 ChapterChapter 99 Introduction to Business, Technology’s Impact on Business Slide 14 of 43 E-CommerceE-Commerce Electronic commerce, or e-commerce, has made it possible for businesses to directly reach customers anywhere in the world. The main activity of e-commerce is buying and selling goods and services.
  • 15. Introduction to Business 15 ChapterChapter 99 Introduction to Business, Technology’s Impact on Business Slide 15 of 43 E-TailE-Tail E-tail is electronic retail. An e-tail business sells products over the Internet. Any company can go online to sell any product.
  • 16. Introduction to Business 16 ChapterChapter 99 Introduction to Business, Technology’s Impact on Business Slide 16 of 43 E-TailE-Tail A multi-channel retailer uses several means to sell products. Businesses often call their stores and warehouses bricks-and-mortar, referring to building materials. Businesses that also use the Internet are called clicks-and-mortar operations.
  • 17. Introduction to Business 17 ChapterChapter 99 Introduction to Business, Technology’s Impact on Business Slide 17 of 43 Graphic OrganizerBricks-and-ClicksBricks-and-Clicks Graphic OrganizerGraphic Organizer BRICKS-AND-MORTAR CLICKS-AND-MORTAR RETAIL E-TAIL C O N S U M E R SC O N S U M E R S
  • 18. Introduction to Business 18 ChapterChapter 99 Introduction to Business, Technology’s Impact on Business Slide 18 of 43 E-TailE-Tail Putting catalogs on the Internet rather than shipping them by mail saves a lot of money in printing and mailing costs. E-tail is an advantage to the consumer in two major ways: • Convenience • Choice
  • 19. Introduction to Business 19 ChapterChapter 99 Introduction to Business, Technology’s Impact on Business Slide 19 of 43 E-TailE-Tail E-tail is a disadvantage to the consumer in four major ways: • Buying power (overspending) • Other charges (shipping) • Immediacy (waiting for product) • Relying on observation (not being able to see products directly)
  • 20. Introduction to Business 20 ChapterChapter 99 Introduction to Business, Technology’s Impact on Business Slide 20 of 43 E-TicketE-Ticket Using their computers, people can now purchase e-tickets, or electronic tickets. Some people find purchasing an e-ticket is easier and cheaper than visiting an actual ticket agency.