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Amisha Bhardwaj
Address: Flat No. 603, Tower – 1, Old Hewo Apartments., Sector – 56, Gurgaon
Mobile: +91 8800611778, +91 9953058843
Email: amishabhardwaj91@gmail.com
Career Focus
Middle to top management position in areas of Strategic Project Planning/ Execution, Concept
development, Key Account Management along with overseeing execution and delivery activities with a
professional organization of high repute.
Areas of Expertise
 Client Servicing
 Project Planning & Execution
 Activations [BTL]
 Event Management [BTL]
 Concept Development
 Service Delivery
 Vendor Management
 Process Improvement
 Meticulous Planning
 Presentation Decks
 Team Management
Skill Set
 Project Ownership
 Excellent inter personal Skills
 Excellent decision-making/problem-
solving capabilities
 Excellent communication and
Analytical Skills
 Strong leadership Qualities
 Proactive mindset
 Highly detail-oriented
 Extremely well organized
 Self-motivated
 Great adaptability to change
Profile Summary
⇒ High-performing, competent professional with experience in building concepts for events,
activation and on ground planning and end-to-end execution of projects.
⇒ Currently designated as Manager – Client Servicing with Geometry Global Encompass
(Member WPP Group PLC)
⇒ Competent at creating cost-efficient multi-channel strategies and handling large and
complex deals pertaining to client servicing, project planning and execution across industry
verticals.
⇒ Acquired comprehensive exposure in conceptualization, managing business enhancement
operations and client servicing.
⇒ Proficient at creating new models or fine-tuning existing ones for customer acquisition
and retention.
⇒ Excellent negotiation skills, with a high degree of resourcefulness.
⇒ Strong planning and execution skills along with a systematic, detail-oriented approach, to
ensure all risks are evaluated and mitigated.
⇒ Ability to work efficiently with different personalities, fit in well with existing teams
and be on the go from day 1.
Professional Outline
Geometry Global Encompass (Member WPP Group PLC) March ‘16 - Till date
Manager – Client Servicing
Encompass (Member WPP Group PLC) July ‘15 – March ‘16
Assistant Manager – Client Servicing
Encompass (Member WPP Group PLC) June ‘13 – June ‘15
Senior Executive – Client Servicing
Poise Events & Exhibitions Pvt. Ltd. July ’12 - June ‘13
Executive - Client Servicing
C S Direkt Events & Exhibitions Pvt. Ltd. June ‘11 – August ‘11
Internship
RESPONSIBILITIES DISCHARGED
Client Servicing
 Maintaining a high-quality client experience, enabling a “wow factor” with the client, while
adhering to the quality guidelines and work processes.
 Supervise the planning and execution of entire projects based on client needs, budgets and
timelines.
 Prepare client proposals/presentations based on client brief.
 Actively involved in developing new concepts and properties, as per the brief received
from clients across verticals.
 Played a valuable role in handling the internal departments within the organization &
external parties like production houses, local suppliers and processing houses.
 Assessing the client feedback, evaluating areas of improvements for evolving newer
growth patterns of the brand.
 Adept at maintaining excellent professional relations with clients to generate avenues for
additional business.
Cost reduction/ Strategizing/ Profit Center Operations
 Proficiency in driving growth, generating revenues, capturing market share, improving
profits.
 Involved in the conception and execution of business strategies for business enhancement.
 Manage outstanding and payment flows from all clients.
Business Development
 Formulating and implementing long as well as short-term business development strategies.
 Identifying the after market business opportunity.
 Hands on experience in managing payment flow and mining business from existing clients.
 Planning & developing the market to increase client acquisition.
Quality Management
 Maintaining a high-quality client experience, elevating client satisfaction, while adhering to
the PLAs.
 Initiate process improvements by identifying service delivery gaps, offer solutions and
successfully implement ideas to enhance client satisfaction and compliance with brand
guidelines.
 Monitoring Quality Standards of team through constant monitoring and providing
feedback.
Team Management
 Planning targets, monitoring numbers and achievement of overall targets on a daily,
weekly & monthly basis in adherence to the pre-set standards.
 Interacting with employees to plan their development and evaluate the progress made as
well as providing development opportunities, coaching, and resources.
 Coordinating team meetings & driving the mentoring initiatives to increase process
knowledge and subsequent productivity.
Client Snapshot
Client Projects
Mercedes Mercedes E Class , B Class Launch, S Class Multi city launch, Press Meets.
BMW i8 Hybrid Launch
Hyundai Grand i10 Launch 2013, Xcent Preview and Launch 2014, Elite 6 city activation
2014, Dealer Incentive Trip 2014 – Europe, Auto Expo 2016, Foundation Day
2016 etc.
Eicher HD Series Launch – Pro 6000 Multi city 2015, Pro 6037 Launch 2016, HD Meet,
Auto Show 2016, ADC 2015 – Shanghai, ADC 2016 - Macau
Vantage Product Launch, Channel partner meets, 25th
Year Anniversary Celebration
HP Annual Kick off 2014, 2015.
Micromax C4 Launch, Customer Meets, Dealer Incentive Plan - Russia
CII GIS Madhya Pradesh 2014, Resurgent Rajasthan 2015,Happening Haryana 2016,
Airtel 3G Activations, 4G Live Show on Youtube.
Shell Shell Annual Sales Meet 2012.
WPP Stream India 2014
ING / Exide Brand Change from ING Vysya Life Insurance to Exide - Multi City Event 2014
Canon Canon Kick Off 2012.
Avon Cosmetics Activation in 2014
Panasonic Exhibitions like Broadcast India Show.
Gunnebo Exhibitions like IFSEC, IISE etc.
Technical Expertise
Operating Systems: Windows 7, 8, 8.1, 10
Software: Proficient with MS office (Excel, word, powerpoint)
Academics
Bachelor of Arts, B.A (H) English Delhi University, New Delhi 2012
CBSE, Senior Secondary Ryan International School 2009
CBSE, Higher Secondary Ryan International School
2007
Personal Details
Languages Known English & Hindi
Passport Status Ready and Available
References Available on request
Co-curricular
• Protocol Liaison Officer, Commonwealth Games 2010.
• Prime Minister, Student Council 2007-08, Ryan International School.
• Participant, International Festival of Performing Arts for two years.
• 1st
Prize in Dance Competition at Himalaya Public School, Delhi - Inter School Talent.
• 3rd
Prize in Singing Competition, Inter School Competition.
• Vice-Captain, Jupiter (school house) 2006-2007, Ryan International School.
• Captain, Zonal and State Volleyball Team Captain for five consecutive years.
• Member, Environment Club, Ryan International School.

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resume - amisha

  • 1. Amisha Bhardwaj Address: Flat No. 603, Tower – 1, Old Hewo Apartments., Sector – 56, Gurgaon Mobile: +91 8800611778, +91 9953058843 Email: amishabhardwaj91@gmail.com Career Focus Middle to top management position in areas of Strategic Project Planning/ Execution, Concept development, Key Account Management along with overseeing execution and delivery activities with a professional organization of high repute. Areas of Expertise  Client Servicing  Project Planning & Execution  Activations [BTL]  Event Management [BTL]  Concept Development  Service Delivery  Vendor Management  Process Improvement  Meticulous Planning  Presentation Decks  Team Management Skill Set  Project Ownership  Excellent inter personal Skills  Excellent decision-making/problem- solving capabilities  Excellent communication and Analytical Skills  Strong leadership Qualities  Proactive mindset  Highly detail-oriented  Extremely well organized  Self-motivated  Great adaptability to change Profile Summary ⇒ High-performing, competent professional with experience in building concepts for events, activation and on ground planning and end-to-end execution of projects. ⇒ Currently designated as Manager – Client Servicing with Geometry Global Encompass (Member WPP Group PLC)
  • 2. ⇒ Competent at creating cost-efficient multi-channel strategies and handling large and complex deals pertaining to client servicing, project planning and execution across industry verticals. ⇒ Acquired comprehensive exposure in conceptualization, managing business enhancement operations and client servicing. ⇒ Proficient at creating new models or fine-tuning existing ones for customer acquisition and retention. ⇒ Excellent negotiation skills, with a high degree of resourcefulness. ⇒ Strong planning and execution skills along with a systematic, detail-oriented approach, to ensure all risks are evaluated and mitigated. ⇒ Ability to work efficiently with different personalities, fit in well with existing teams and be on the go from day 1. Professional Outline Geometry Global Encompass (Member WPP Group PLC) March ‘16 - Till date Manager – Client Servicing Encompass (Member WPP Group PLC) July ‘15 – March ‘16 Assistant Manager – Client Servicing Encompass (Member WPP Group PLC) June ‘13 – June ‘15 Senior Executive – Client Servicing Poise Events & Exhibitions Pvt. Ltd. July ’12 - June ‘13 Executive - Client Servicing C S Direkt Events & Exhibitions Pvt. Ltd. June ‘11 – August ‘11 Internship RESPONSIBILITIES DISCHARGED Client Servicing  Maintaining a high-quality client experience, enabling a “wow factor” with the client, while adhering to the quality guidelines and work processes.  Supervise the planning and execution of entire projects based on client needs, budgets and timelines.  Prepare client proposals/presentations based on client brief.  Actively involved in developing new concepts and properties, as per the brief received from clients across verticals.  Played a valuable role in handling the internal departments within the organization & external parties like production houses, local suppliers and processing houses.
  • 3.  Assessing the client feedback, evaluating areas of improvements for evolving newer growth patterns of the brand.  Adept at maintaining excellent professional relations with clients to generate avenues for additional business. Cost reduction/ Strategizing/ Profit Center Operations  Proficiency in driving growth, generating revenues, capturing market share, improving profits.  Involved in the conception and execution of business strategies for business enhancement.  Manage outstanding and payment flows from all clients. Business Development  Formulating and implementing long as well as short-term business development strategies.  Identifying the after market business opportunity.  Hands on experience in managing payment flow and mining business from existing clients.  Planning & developing the market to increase client acquisition. Quality Management  Maintaining a high-quality client experience, elevating client satisfaction, while adhering to the PLAs.  Initiate process improvements by identifying service delivery gaps, offer solutions and successfully implement ideas to enhance client satisfaction and compliance with brand guidelines.  Monitoring Quality Standards of team through constant monitoring and providing feedback. Team Management  Planning targets, monitoring numbers and achievement of overall targets on a daily, weekly & monthly basis in adherence to the pre-set standards.  Interacting with employees to plan their development and evaluate the progress made as well as providing development opportunities, coaching, and resources.  Coordinating team meetings & driving the mentoring initiatives to increase process knowledge and subsequent productivity. Client Snapshot Client Projects Mercedes Mercedes E Class , B Class Launch, S Class Multi city launch, Press Meets. BMW i8 Hybrid Launch Hyundai Grand i10 Launch 2013, Xcent Preview and Launch 2014, Elite 6 city activation 2014, Dealer Incentive Trip 2014 – Europe, Auto Expo 2016, Foundation Day 2016 etc. Eicher HD Series Launch – Pro 6000 Multi city 2015, Pro 6037 Launch 2016, HD Meet, Auto Show 2016, ADC 2015 – Shanghai, ADC 2016 - Macau Vantage Product Launch, Channel partner meets, 25th Year Anniversary Celebration HP Annual Kick off 2014, 2015. Micromax C4 Launch, Customer Meets, Dealer Incentive Plan - Russia CII GIS Madhya Pradesh 2014, Resurgent Rajasthan 2015,Happening Haryana 2016, Airtel 3G Activations, 4G Live Show on Youtube. Shell Shell Annual Sales Meet 2012.
  • 4. WPP Stream India 2014 ING / Exide Brand Change from ING Vysya Life Insurance to Exide - Multi City Event 2014 Canon Canon Kick Off 2012. Avon Cosmetics Activation in 2014 Panasonic Exhibitions like Broadcast India Show. Gunnebo Exhibitions like IFSEC, IISE etc. Technical Expertise Operating Systems: Windows 7, 8, 8.1, 10 Software: Proficient with MS office (Excel, word, powerpoint) Academics Bachelor of Arts, B.A (H) English Delhi University, New Delhi 2012 CBSE, Senior Secondary Ryan International School 2009 CBSE, Higher Secondary Ryan International School 2007 Personal Details Languages Known English & Hindi Passport Status Ready and Available References Available on request Co-curricular • Protocol Liaison Officer, Commonwealth Games 2010. • Prime Minister, Student Council 2007-08, Ryan International School. • Participant, International Festival of Performing Arts for two years. • 1st Prize in Dance Competition at Himalaya Public School, Delhi - Inter School Talent. • 3rd Prize in Singing Competition, Inter School Competition. • Vice-Captain, Jupiter (school house) 2006-2007, Ryan International School. • Captain, Zonal and State Volleyball Team Captain for five consecutive years. • Member, Environment Club, Ryan International School.