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G.C.E.A/L Exam 2004 at Ananda College Colombo 10 (2 Cs & 1 S)
G.C.E.O/L Exam 2000 at Ananda College Colombo 10 (9 Ds & 1C)
Amila Sahan Jayawickrama
Senior Software Engineer
Working as a Senior Software Engineer where I will have the opportunity
of upgrading my knowledge about the newest advancements that are
being made in the sector as well as utilize my expertise at software
development area to be a valuable team player in my organization.
About Me
Education
BSc (Hons) Degree in Computing & information Systems in
2008 Of the London Metropolitan University (UK). (
Obtained 1st Class).
Followed Business communication skills course at British
council Sri Lanka.
Passed & Qualified BUSINESS ENGLISH CERTIFICATE
PRELIMINARY (Score 79/100).
NCC –IADCS 2nd Year of the Computer Degree Program
2006 – 2007 At IDM (Visual Basic.Net, Asp.Net).
Followed NCC – IDCS 1st Year of the Computer Degree
Program at IDM (Visual Basic.Net) 2005 – 2006.
Diploma in Business Management ( IDM ) 2005.
Computer Diploma BTEC – DICS at IDM 2004 – 2005.
Awards
NCC –IADCS (Obtained Award of Regional High
Achiever)
http://campus.nccedu.com/ezine/studentaward
s/amile-sahan-jayawickrama
Other Skills
Contact Me
+94779320820 / +94716774550
amilajayawickrama@gmail.com
Certifications
Exam 70-511: TS: Microsoft Windows Applications Development with
Microsoft .NET Framework 4.
Date of Birth : 02
nd
April, 1984
Nationality : Sri Lankan
Languages : Sinhala, English
Gender : Male
Marital Status : Married Presentation skills.
Business writing skills
(emails/reports/proposals/letters).
Meeting skills.
Negotiation skills.
Telephone skills.
Extra-Curricular Activities
Member and English News Reader of
Ananda College Broadcasting Unit.
Active Member of Ananda College
Electronics club.
Active member of Ananda College
Chemistry club.
Active member of Ananda College Biology
society.
Active member of Ananda College Physics
club.
I have successfully completed Business
communication skills program (50 hour
course) conducted by the British council.
No 129/5, Temple
Road,Nampamunuwa,Piliyandala.
amilajayawickrama
C#.net
Asp.net
Boostrap
Javascripts
JQuery
WCF
Linq
Telerik
XML
Vb.net
Ajax
HTML 5 / Css
Web Services
Crystal Reports
SQL Server Reporting service
Ado.Net
Syncfusion
Practical Exposure to full Software Development Life Cycle (SDLC)
Entity Framework
Previous Employments
Content Management & Solutions (CMS)
Worked for Computerland Belgium.
http://www.computerland.be/Accueil.aspx
My job responsibility included followings as a Software Engineer
Adding new features to a system call Team Force written in ASP.net & Telerik components.
Fixing bugs in the system.
Fixing UI issues of the system.
Developing Insurance Europe system.
Skills
Visual Studio.net
TFS
Sql Server 2005, 2012
Oracle 10g, Oracle 11g
Sql Navigator
Navicat for My Sql
IB Expert
Windows (XP/7/8)
Microsoft Office Packages
Rational Rose
JIRA
Tools Used/Using
Current Employment
Social Media
https://www.facebook.com/amila.s.jayawickrama
https://lk.linkedin.com/in/amila-sahan-
jayawickrama-6778904b
Abans (Pvt) Limited - IT Department
At abans I am involving in developing abans supply chain management system related functions. Technologies are Asp.net,
boostrap, java scripts, WCF. Database is oracle server. My Duty is converting their existing windows based system in to a web
system using above mentioned technologies. System uses oracle database to store related data. Using WCF technology to interact
database with the client. We have added boostrap technology to view our system on small screens too.
https://twitter.com/amilasahan84
Projects
Professional Experience
Abans Pvt Ltd
Senior Software Engineer
March 2015 – Present
Content Management & Solution (Pvt) Ltd
Software Engineer
25
th
September 2012 – March 2015
Direct Technologies (a.k.a Mubasher)
Software Engineer
12
th
May 2008 – July 2012
Content Management & Solutions (CMS)
My job responsibility includes followings as Support .Net Engineer by basically handling customer care area as follows.
Handling customer issues on OTRS system which is a trouble ticket management system by fixing those issues or assigning
issues to other owners which is not appropriate to my scope.
Handling customer care operations.
Email or other communication with customers to fix issues.
Developing third party software tools to fix issues on the scope or to do some new change requests coming from customers
with ASP.net, C#.net, SQL Server, XML & SQL.
Creating Database batch jobs to report some progress of transactions to customers.
Doing research & development task to find a solution for some issues reported to us from customers.
Preparing Issue fixing methods documents for easy reference to Support Team Effortel.
Transferring Knowledge to other team members related to business scope things.
Giving Post release support to some change request done by our development team.
Handling customer’s urgent issues & giving solutions to them after office works, holidays or during weekends if required or
if seen as critical.
Direct Technologies (Pvt) Ltd, 106,1
st
Floor, Dutugamunu St, Dehiwala, Sri Lanka.
Core Responsibilities:
Software Development in C#.NET (Framework 2.0/3.5/ & 4.0).
Windows UI Designing.
Crystal Report Designing.
Database Development.
Unit Testing, Release Preparation, Post Release Support.
Abans Pvt Ltd
Supply chain management (SCM) is the management of the flow of goods and services of abans. It includes the movement and
storage of raw materials, work-in-process inventory, and finished goods from point of origin to point of consumption.
Interconnected or interlinked networks, channels and node businesses are involved in the provision of products and services
required by end customers in a supply chain. Supply chain management has been defined as the "design, planning, execution,
control, and monitoring of supply chain activities with the objective of creating net value, building a competitive infrastructure,
leveraging worldwide logistics, synchronizing supply with demand and measuring performance globally.
Content Management & Solution (Pvt) Ltd
Bluecorp CV Project.
This is an online system developed with ASP.net,AJAX,Java scripts & SQL server technologies to generate a CV for all employees of
the company. Initially users have to log in to the system & need to enter their personal, technical skills, work experience,
academic & certification details. Then by simply clicking a button system generates a CV as a word document. Main idea of this
system to check company employee’s career details as a CV for management decision making process.
Computerland Belgium / Team force
Content Management & Solution (Pvt) Ltd.
(Contacts DB) Insurance Europe.
This is a system which insurance Europe uses to manage its contacts. It contains creating users, modifying users, assigning users to
specific roles, Email sending to system administrators regarding contacts changes. Creating groups, modifying group properties is
also a part of this system. In addition to that there is a specific feature as Admin validation. The thing happening there is, after
doing a group modification of contact modification admin must validate that change before it get affected to the database.
With suite Team Force services developed, COMPUTERLAND offers basic CRM solution.
It is integrated with project management, customer support, documentation, workflows; it easily interfaces with ERP in place.
Team Force-CRM provides monitoring and management of customers, contacts, opportunities, offers with reporting capabilities
and analysis.
The application is part of a suite of services that allow a company to cover the management of all its activities. In general, only
one additional accounting program would be needed to cover all the needs of management.
Technologies used to serve the customers : C#, Asp.net, SQL Server, Lync, Web Services, Telerik, Java Scripts, XML,AJAX
Effortel
Content Management & Solution (Pvt) Ltd.
Effortel designed an enabling platform that could host an unlimited number of MVNOs, anywhere around the world. The platform
would offer complete flexibility, so each MVNO could define its own processes and services. And be so robust that their clients
would thank Effortel for their foresight, while their customers would never give the technology a second thought.
Effortel platform offers all standard (and many valued-added) mobile services:
Voice, SMS, roaming, voicemail, and mobile data services.
Flexible and innovative tariff management.
Self-care using Web, voice, SMS, or USSD.
SIM based toolkits.
Call-back, Call-screening, Mobile VPN.
Billing and invoicing, payment handling, financial reporting.
Complete customer care (CRM).
My main responsibility was to handle CRM operation & other value added services.
Trouble ticketing system
For all Effortel’s MVNOs, they track system bugs with a trouble ticketing system developed by Open Technology Real Services.
While the CRM captures customer complaints, this tool fields the technical issues related to the platform and passes them along
to their team to fix.
I was a member of that team who handled customer trouble tickets of following customers. In addition to that gave a service by
doing change requests.
I do hereby declare that all the particulars furnished by me are true and correct to the best of my knowledge.
Amila Sahan Jayawickrama
12 May 2016
Mr.Sanjeeva Senanayake
Recruitment/Operational Manager,
Content Management & Solutions (Pvt) Ltd,
Level 10, 'Access Towers',
278, Union Place,
Colombo 02.
Sri Lanka
Mobile - +94714806727
Mr.Dantha Elvitigala
Technical Project Manager,
Content Management & Solutions (Pvt) Ltd,
Level 10, 'Access Towers',
278, Union Place,
Colombo 02.
Sri Lanka.
Mobile - +94715676065
Referees
Belgium > Carrefour Mobile
Italy > Bladna
Italy > Daily Telecom
Italy > Uno Mobile
Poland > Carrefour Mova
Poland > FM Group Mobile
Poland > Free M
Oman > Samatel
Taiwan > Carrefour Telecom
Technologies used to serve the customers: C#, Asp.net, SQL Server, Lync, Web Services, Java Scripts, XML
OMS Client/Admin Terminal
Direct Technologies (Mubasher)
Provides the full functionality required by a Stock Brokerage Operation, such as Order Entry & Management, Customer
Account Management, User Account Management, Front Office Operations, MIS Reports, Financial Management, Risk
Management, Compliance, Call Center Operations, etc.
Technologies used : C#, Oracle, PL/SQL, Crystal reports, Syncfusion.
Mubasher File Uploader – windows based system which uses to upload stock related processing data from CSV files & extract them
to data grids & finally update those in databases with required validations.
Web Based Software Issue Management System for IDM Software International - Final Year Project at IDM. In here system was able
to record software bug details coming from customers, & sending them to developers & finally making management reports.
Technologies used : ASP.Net, AJAX, SQL Server & SQL Server reporting service.
Bug Recorder Chat System - This is the second step of Software Bug recording system. In here system could provide chatting facilities
as with customer – customer basis, customer – developer basis & developer – manager basis.

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Resume

  • 1. G.C.E.A/L Exam 2004 at Ananda College Colombo 10 (2 Cs & 1 S) G.C.E.O/L Exam 2000 at Ananda College Colombo 10 (9 Ds & 1C) Amila Sahan Jayawickrama Senior Software Engineer Working as a Senior Software Engineer where I will have the opportunity of upgrading my knowledge about the newest advancements that are being made in the sector as well as utilize my expertise at software development area to be a valuable team player in my organization. About Me Education BSc (Hons) Degree in Computing & information Systems in 2008 Of the London Metropolitan University (UK). ( Obtained 1st Class). Followed Business communication skills course at British council Sri Lanka. Passed & Qualified BUSINESS ENGLISH CERTIFICATE PRELIMINARY (Score 79/100). NCC –IADCS 2nd Year of the Computer Degree Program 2006 – 2007 At IDM (Visual Basic.Net, Asp.Net). Followed NCC – IDCS 1st Year of the Computer Degree Program at IDM (Visual Basic.Net) 2005 – 2006. Diploma in Business Management ( IDM ) 2005. Computer Diploma BTEC – DICS at IDM 2004 – 2005. Awards NCC –IADCS (Obtained Award of Regional High Achiever) http://campus.nccedu.com/ezine/studentaward s/amile-sahan-jayawickrama Other Skills Contact Me +94779320820 / +94716774550 amilajayawickrama@gmail.com Certifications Exam 70-511: TS: Microsoft Windows Applications Development with Microsoft .NET Framework 4. Date of Birth : 02 nd April, 1984 Nationality : Sri Lankan Languages : Sinhala, English Gender : Male Marital Status : Married Presentation skills. Business writing skills (emails/reports/proposals/letters). Meeting skills. Negotiation skills. Telephone skills. Extra-Curricular Activities Member and English News Reader of Ananda College Broadcasting Unit. Active Member of Ananda College Electronics club. Active member of Ananda College Chemistry club. Active member of Ananda College Biology society. Active member of Ananda College Physics club. I have successfully completed Business communication skills program (50 hour course) conducted by the British council. No 129/5, Temple Road,Nampamunuwa,Piliyandala. amilajayawickrama
  • 2. C#.net Asp.net Boostrap Javascripts JQuery WCF Linq Telerik XML Vb.net Ajax HTML 5 / Css Web Services Crystal Reports SQL Server Reporting service Ado.Net Syncfusion Practical Exposure to full Software Development Life Cycle (SDLC) Entity Framework Previous Employments Content Management & Solutions (CMS) Worked for Computerland Belgium. http://www.computerland.be/Accueil.aspx My job responsibility included followings as a Software Engineer Adding new features to a system call Team Force written in ASP.net & Telerik components. Fixing bugs in the system. Fixing UI issues of the system. Developing Insurance Europe system. Skills Visual Studio.net TFS Sql Server 2005, 2012 Oracle 10g, Oracle 11g Sql Navigator Navicat for My Sql IB Expert Windows (XP/7/8) Microsoft Office Packages Rational Rose JIRA Tools Used/Using Current Employment Social Media https://www.facebook.com/amila.s.jayawickrama https://lk.linkedin.com/in/amila-sahan- jayawickrama-6778904b Abans (Pvt) Limited - IT Department At abans I am involving in developing abans supply chain management system related functions. Technologies are Asp.net, boostrap, java scripts, WCF. Database is oracle server. My Duty is converting their existing windows based system in to a web system using above mentioned technologies. System uses oracle database to store related data. Using WCF technology to interact database with the client. We have added boostrap technology to view our system on small screens too. https://twitter.com/amilasahan84
  • 3. Projects Professional Experience Abans Pvt Ltd Senior Software Engineer March 2015 – Present Content Management & Solution (Pvt) Ltd Software Engineer 25 th September 2012 – March 2015 Direct Technologies (a.k.a Mubasher) Software Engineer 12 th May 2008 – July 2012 Content Management & Solutions (CMS) My job responsibility includes followings as Support .Net Engineer by basically handling customer care area as follows. Handling customer issues on OTRS system which is a trouble ticket management system by fixing those issues or assigning issues to other owners which is not appropriate to my scope. Handling customer care operations. Email or other communication with customers to fix issues. Developing third party software tools to fix issues on the scope or to do some new change requests coming from customers with ASP.net, C#.net, SQL Server, XML & SQL. Creating Database batch jobs to report some progress of transactions to customers. Doing research & development task to find a solution for some issues reported to us from customers. Preparing Issue fixing methods documents for easy reference to Support Team Effortel. Transferring Knowledge to other team members related to business scope things. Giving Post release support to some change request done by our development team. Handling customer’s urgent issues & giving solutions to them after office works, holidays or during weekends if required or if seen as critical. Direct Technologies (Pvt) Ltd, 106,1 st Floor, Dutugamunu St, Dehiwala, Sri Lanka. Core Responsibilities: Software Development in C#.NET (Framework 2.0/3.5/ & 4.0). Windows UI Designing. Crystal Report Designing. Database Development. Unit Testing, Release Preparation, Post Release Support. Abans Pvt Ltd Supply chain management (SCM) is the management of the flow of goods and services of abans. It includes the movement and storage of raw materials, work-in-process inventory, and finished goods from point of origin to point of consumption. Interconnected or interlinked networks, channels and node businesses are involved in the provision of products and services required by end customers in a supply chain. Supply chain management has been defined as the "design, planning, execution, control, and monitoring of supply chain activities with the objective of creating net value, building a competitive infrastructure, leveraging worldwide logistics, synchronizing supply with demand and measuring performance globally.
  • 4. Content Management & Solution (Pvt) Ltd Bluecorp CV Project. This is an online system developed with ASP.net,AJAX,Java scripts & SQL server technologies to generate a CV for all employees of the company. Initially users have to log in to the system & need to enter their personal, technical skills, work experience, academic & certification details. Then by simply clicking a button system generates a CV as a word document. Main idea of this system to check company employee’s career details as a CV for management decision making process. Computerland Belgium / Team force Content Management & Solution (Pvt) Ltd. (Contacts DB) Insurance Europe. This is a system which insurance Europe uses to manage its contacts. It contains creating users, modifying users, assigning users to specific roles, Email sending to system administrators regarding contacts changes. Creating groups, modifying group properties is also a part of this system. In addition to that there is a specific feature as Admin validation. The thing happening there is, after doing a group modification of contact modification admin must validate that change before it get affected to the database. With suite Team Force services developed, COMPUTERLAND offers basic CRM solution. It is integrated with project management, customer support, documentation, workflows; it easily interfaces with ERP in place. Team Force-CRM provides monitoring and management of customers, contacts, opportunities, offers with reporting capabilities and analysis. The application is part of a suite of services that allow a company to cover the management of all its activities. In general, only one additional accounting program would be needed to cover all the needs of management. Technologies used to serve the customers : C#, Asp.net, SQL Server, Lync, Web Services, Telerik, Java Scripts, XML,AJAX Effortel Content Management & Solution (Pvt) Ltd. Effortel designed an enabling platform that could host an unlimited number of MVNOs, anywhere around the world. The platform would offer complete flexibility, so each MVNO could define its own processes and services. And be so robust that their clients would thank Effortel for their foresight, while their customers would never give the technology a second thought. Effortel platform offers all standard (and many valued-added) mobile services: Voice, SMS, roaming, voicemail, and mobile data services. Flexible and innovative tariff management. Self-care using Web, voice, SMS, or USSD. SIM based toolkits. Call-back, Call-screening, Mobile VPN. Billing and invoicing, payment handling, financial reporting. Complete customer care (CRM). My main responsibility was to handle CRM operation & other value added services. Trouble ticketing system For all Effortel’s MVNOs, they track system bugs with a trouble ticketing system developed by Open Technology Real Services. While the CRM captures customer complaints, this tool fields the technical issues related to the platform and passes them along to their team to fix. I was a member of that team who handled customer trouble tickets of following customers. In addition to that gave a service by doing change requests.
  • 5. I do hereby declare that all the particulars furnished by me are true and correct to the best of my knowledge. Amila Sahan Jayawickrama 12 May 2016 Mr.Sanjeeva Senanayake Recruitment/Operational Manager, Content Management & Solutions (Pvt) Ltd, Level 10, 'Access Towers', 278, Union Place, Colombo 02. Sri Lanka Mobile - +94714806727 Mr.Dantha Elvitigala Technical Project Manager, Content Management & Solutions (Pvt) Ltd, Level 10, 'Access Towers', 278, Union Place, Colombo 02. Sri Lanka. Mobile - +94715676065 Referees Belgium > Carrefour Mobile Italy > Bladna Italy > Daily Telecom Italy > Uno Mobile Poland > Carrefour Mova Poland > FM Group Mobile Poland > Free M Oman > Samatel Taiwan > Carrefour Telecom Technologies used to serve the customers: C#, Asp.net, SQL Server, Lync, Web Services, Java Scripts, XML OMS Client/Admin Terminal Direct Technologies (Mubasher) Provides the full functionality required by a Stock Brokerage Operation, such as Order Entry & Management, Customer Account Management, User Account Management, Front Office Operations, MIS Reports, Financial Management, Risk Management, Compliance, Call Center Operations, etc. Technologies used : C#, Oracle, PL/SQL, Crystal reports, Syncfusion. Mubasher File Uploader – windows based system which uses to upload stock related processing data from CSV files & extract them to data grids & finally update those in databases with required validations. Web Based Software Issue Management System for IDM Software International - Final Year Project at IDM. In here system was able to record software bug details coming from customers, & sending them to developers & finally making management reports. Technologies used : ASP.Net, AJAX, SQL Server & SQL Server reporting service. Bug Recorder Chat System - This is the second step of Software Bug recording system. In here system could provide chatting facilities as with customer – customer basis, customer – developer basis & developer – manager basis.