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© 2016, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
State of Minnesota
June 14, 2017
Partners in Performance:
How Cloud is Helping to Transform
Minnesota’s Technology Vision for the Future
Thomas A. Schaeffer
Assistant Commissioner,
Chief Operating Officer
Paul Meekin
Chief Business
Technology Officer
Sue Rohde
Director of Application
Development
The Story Always Starts the Same!
• Aging systems
• Lack of budgets
• Inability to secure applications
• No disaster recovery
Minnesota is no different
What is Minnesota Trying to Accomplish?
Cloud First Modernize
Systems
Agility Innovation
Deliver for citizens
Our Values
Partner Deliver
Transform Connect
People support what they help to create.
How do
you make
cloud an
enterprise
capability?
Case study:
How do you build a large DMV system?
First Impressions
What comes to mind when you think about the DMV?
Source: Disney PIXAR, Zootopia, 2016
Brief Overview of Minnesota’s DMV: 2015 Stats
Registrations Issued
4.5 million
Titles Issued
1.4 million
License Plates
Issued
1.1 million
Driver’s Licenses /
ID Cards
1.3 million
Public Phone Calls
1 million
State Staff
491
Driver License Agents
127
Deputy Registrars
174
Annual Revenue
Collected
1.4 billion
Brief Project History
• May 2012: kick-off project
• The plan:
• Use a waterfall approach
• Release V1 in Oct 2014
• Aug 2012: Begin
requirements definition
• Status: All systems go!
The Failings of Waterfall
Image courtesy Flickr user Sandi
Status: The Valley of Despair
What is our way out of here?
Image courtesy Flickr user Mike Behnken
Answer: Better Partnering with the Business
• Engage them deeply in the
development process.
• Establish well-defined roles
and processes for business
and IT
• Show them what is being
built everyday
Approach: Agile
Agile offers much:
• Transparency
• Sustainability
• Engagement
However, we have to do
scaled agile for a project
this large and complex.
Enabler: AWS Cloud Computing
• Turbo-charges scaled
agile processes
• Reduces hosting costs
• Provides innovative
solutions to technical
problems
Project Methods
& Three Examples
Scaled Agile Framework: SAFe
• What is SAFe?
• How is work planned and
coordinated?
• How do you track progress?
• How far along is Minnesota DVS?
Example 1: Move Application Build to AWS
• Speed of Scaled Agile
demands automation
• Used AWS to automate
the build and
deployment process
• Moved development
environments to AWS
Example 2: Move Disaster
Recovery to AWS
• Disaster recovery plan
required
• Drastically reduced the
solution cost by hosting
disaster recovery in AWS
Image courtesy of Flickr user Scott J. Waldron
Example 3: Create Cloud First Application in AWS
• Antiquated solution needed
replacement
• Architected a server-less
cloud first solution
• Much simpler, much cheaper
Culture eats strategy for
breakfast every morning.
Transforming Minnesota’s
Technology Vision
Transformation of the Cost of IT
• Pilots
• Simple migrations
• Disaster recovery
• Geospatial data (GIS)
• Test Dev UAT (DevOps)
• Agile development
• Hybrid for economies of scale
• Regulations and compliance
Foundation: Enterprise Capability
A cloud-first approach for
Minnesota improves:
• Statewide efficiencies
• Flexibility at the local level
• Higher level of service
Putting It All Together
• Building from enterprise IT
• To deliver a large-scale
solution that can be used by
all Minnesotans
This isn’t about technology. It’s about people.
Thank You!

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Sustainable Organization and the Impact of Cloud Transformation on Business Operations | AWS Public Sector Summit 2017

  • 1. © 2016, Amazon Web Services, Inc. or its Affiliates. All rights reserved. State of Minnesota June 14, 2017 Partners in Performance: How Cloud is Helping to Transform Minnesota’s Technology Vision for the Future
  • 2. Thomas A. Schaeffer Assistant Commissioner, Chief Operating Officer Paul Meekin Chief Business Technology Officer Sue Rohde Director of Application Development
  • 3. The Story Always Starts the Same! • Aging systems • Lack of budgets • Inability to secure applications • No disaster recovery Minnesota is no different
  • 4. What is Minnesota Trying to Accomplish? Cloud First Modernize Systems Agility Innovation Deliver for citizens
  • 6. People support what they help to create.
  • 7. How do you make cloud an enterprise capability?
  • 8. Case study: How do you build a large DMV system?
  • 9. First Impressions What comes to mind when you think about the DMV? Source: Disney PIXAR, Zootopia, 2016
  • 10. Brief Overview of Minnesota’s DMV: 2015 Stats Registrations Issued 4.5 million Titles Issued 1.4 million License Plates Issued 1.1 million Driver’s Licenses / ID Cards 1.3 million Public Phone Calls 1 million State Staff 491 Driver License Agents 127 Deputy Registrars 174 Annual Revenue Collected 1.4 billion
  • 11. Brief Project History • May 2012: kick-off project • The plan: • Use a waterfall approach • Release V1 in Oct 2014 • Aug 2012: Begin requirements definition • Status: All systems go!
  • 12. The Failings of Waterfall Image courtesy Flickr user Sandi
  • 13. Status: The Valley of Despair What is our way out of here? Image courtesy Flickr user Mike Behnken
  • 14. Answer: Better Partnering with the Business • Engage them deeply in the development process. • Establish well-defined roles and processes for business and IT • Show them what is being built everyday
  • 15. Approach: Agile Agile offers much: • Transparency • Sustainability • Engagement However, we have to do scaled agile for a project this large and complex.
  • 16. Enabler: AWS Cloud Computing • Turbo-charges scaled agile processes • Reduces hosting costs • Provides innovative solutions to technical problems
  • 18. Scaled Agile Framework: SAFe • What is SAFe? • How is work planned and coordinated? • How do you track progress? • How far along is Minnesota DVS?
  • 19. Example 1: Move Application Build to AWS • Speed of Scaled Agile demands automation • Used AWS to automate the build and deployment process • Moved development environments to AWS
  • 20. Example 2: Move Disaster Recovery to AWS • Disaster recovery plan required • Drastically reduced the solution cost by hosting disaster recovery in AWS Image courtesy of Flickr user Scott J. Waldron
  • 21. Example 3: Create Cloud First Application in AWS • Antiquated solution needed replacement • Architected a server-less cloud first solution • Much simpler, much cheaper
  • 22. Culture eats strategy for breakfast every morning.
  • 24. Transformation of the Cost of IT • Pilots • Simple migrations • Disaster recovery • Geospatial data (GIS) • Test Dev UAT (DevOps) • Agile development • Hybrid for economies of scale • Regulations and compliance
  • 25. Foundation: Enterprise Capability A cloud-first approach for Minnesota improves: • Statewide efficiencies • Flexibility at the local level • Higher level of service
  • 26. Putting It All Together • Building from enterprise IT • To deliver a large-scale solution that can be used by all Minnesotans
  • 27. This isn’t about technology. It’s about people.