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P U B L I C S E C T O R
S U M M I T
WASHINGTON, DC
© 2019, Amazon Web Services, Inc. or its affiliates. All rights reserved.P U B L I C S E C T O R
S U M M I T
Smartsheet Gov: The Work
Execution Platform
For Government
Amy Frampton Ignacio Martinez Tres Vance
VP Product Marketing VP Security, Risk, and Compliance Senior Solutions Architect
Smartsheet Smartsheet AWS World Wide Public Sector
3 1 7 6 7 0
The Typical FedRAMP Journey
The Typical FedRAMP Journey
AgencyProcessJABProcess
Security & Compliance Acceleration Program
Helps Customers, Partners, Independent Solution Vendors (ISVs)
Outcomes
Accelerates security & compliance authorization process
Reduces cost & time (Average 18-24 months) - FedRAMP
Provides reusable artifacts, including guidance, templates, tools,
and pre-built templates from Amazon Partner Solutions
Builds and Optimizes DevOps, SecOps, Continuous
Integration/Continuous Delivery (CI/CD), Continuous Risk
Treatment (CRT) strategies
Develops proven Techniques using AWS Security Automation and
Orchestration (SAO) methodology
What is ATO on
AWS?
AWS Partner Driven Process
Includes:
 Training
 Tools
 Pre-built automated deployment capabilities
 Control implementation details
 Pre-built artifacts
 Direct engagement
 Qualified System Integrators
 Visibility and Marketing
Breaking It Down
Why ATO on AWS?
Security & Compliance Frameworks:
 Average time to FedRAMP ATO:
18 – 24 Months
 Average time to a DoD PA ATO (IL4/IL5):
24 – 36 Months
 Average time to a IRS-1075 Authorization:
12 – 18 Months
 Average time to a PCI-DSS Certifications:
10 – 12 Months
 Average time to a CJIS Authorization:
6 – 10 Months
 Average time to a HITRUST (HIPAA) Certification:
6 – 12 Months
Benefits
Reduce effort to deploy security configurations and collect audit
data to meet compliance requirements for solutions on AWS
Build an end-to-end automation capability to streamline
regulated workload deployments
Collaborate in Joint Partner Programs supported by AWS to
develop and deliver unique capabilities and solutions
Works with Qualified System Integrators:
 To build and support environments that meet compliance standards and requirements
 To minimize and simplify ISV’s area of responsibility by offloading hosting and compliance
management
ATO on AWS?
ATO on AWS Program
Automation leverages Infrastructure as Code concepts
Certification optimizes security processes
Validation enables continual tests and monitoring of security
configurations
Empowerment emboldens informed decision-making and drives
change
Guiding Tenets for
ATO on AWS
Goal
Verifiable compliance control solution for regulated
workloads
Outcomes
Accelerated path-to-production
Improved compliance and security posture
Reduction in non-compliant findings and re-work
Demonstrable controls to support the assessment process
Implement Security
and Compliant
Architectures
We empower everyone to
improve how they work
Company Information
Founded in
2005 1200+
employees
More than
15,000
new projects and
processes
launched daily
Customers in
190
countries
Broad User Adoption
Within Organizations
Widespread Applicability
Across Industries
No-code Platform
for Work Execution
Enabling Users
and Teams to
Move from Idea
to Impact Fast
Recognized
Market Leadership
Notes
1. As of April, 2019.
2. Year-over-year revenue growth from last twelve months as of year ended January 31, 2018 and year ended January 31, 2019.
3. Domain-based customers only, which we define as an organization with at least one paid user account associated with a unique domain name such as @cisco and @aramark. 92,000 total customers including ISPs.
4. Includes paying and non-paying users.
3.9M+
total Users (1),(4)
60%
YoY Revenue
Growth (2)
75,000+
Domain-based
customers (1),(3)
$178M
FY19 Revenue (1)
75%+
of the Fortune 500
(1)
2,000+
Documented
Use Cases
Work that has traditionally been managed
using email, docs, and spreadsheets
Clearly-defined, repeatable processes
that naturally fit into a system
Structured Unstructured or Dynamic
40% 60% (1)
ERP: Manage and Store Financial Data
CRM: Record a Sales Transaction
HCM: Manage Employee Performance Reviews
ITSM: IT Ticketing and Help Desk Management
SCM: Supply Chain Management
Contract management
Brand launches
Event planning
Travel scheduling
Employee onboarding
M&A integration
Parts ordering
Budget approvals
Compliance
Case management
Invoice Tracking
Website Management
Notes
1. Gartner, Inc., Effortless Visibility Is Key to Managing Empowered Workers Without Losing Control, March 30, 2017.
How Work Gets Done Today
Conventional Approach to
Unstructured Work
Impedes Mission Outcomes
Reliance on email, docs, and spreadsheets
for unstructured work leads to inefficiencies
and decreases organizational effectiveness
Reduces
quality and
timeliness of
decisions.
Minimal Impact on ROI.
60% achieved moderate to no
improvements in their projects’
return on investment attributable
to their current work
management tool**
Decreases
productivity.
* Source: Smartsheet Report “Automation in the Workplace 2017”
**Source: 451 Research White Paper
Move From Idea
to Impact — Fast
Smartsheet enables you to say yes to
more — while improving the quality of
your work — by offering unparalleled
speed to value:
Realize true speed to
value. Smartsheet ROI
482%, payback in 6 months*
Make better
decisions,
faster.
Speed the
execution
of work.
*Source: Forrester “Total Economic Impact of Smartsheet,”
September 2017
Work Different
Idea to
Impact,
Fast
Introducing:
Smartsheet Gov
Demand from Government Agencies
Keeping your
data secure
is our most
important job
Data Center Security
Smartsheet Gov is built on AWS GovCloud (US)
infrastructure, which was designed and managed
in alignment with regulations, standards, and
best-practices for U.S. federal government
agencies.
Data Security
We build security into our product to ensure that
your most valuable asset—your data—is
protected. We also contract with third-party
security professionals to conduct annual security
assessments.
Encryption
Encryption serves as the last and strongest
line of defense in a multilayered data security
strategy. Smartsheet uses encryption to
safeguard your data and help you maintain
control over it.
© 2019, Amazon Web Services, Inc. or its affiliates. All rights reserved.
Government Customers
10,000+ users in 20+ departments
Federal Government Ready
FedRAMP In-Process April 2019
FedRAMP Joint Authorization
Board P-ATO (planned June 2019)
Initial ATO at “Moderate”
Multi-factor authentication,
CAC PIV & SSO
Event Reporting*
Directory Integration*
Administration Center*
Built on the AWS GovCloud (US)
Based off NIST Standards
Compliant Secure Enterprise Grade
*features on product roadmap
© 2019, Amazon Web Services, Inc. or its affiliates. All rights reserved.
Simple Transparent Flexible
The Smartsheet interface is
familiar and designed for how
people really work, leading to
rapid adoption across your
organization. Projects and
programs are easy to set up
and don't require the help of IT,
so you can have a solution up
and running within hours.
Increase performance and
accountability within your
organization by identifying successes
and fixing issues before they become
failures. With clear accountabilities in
place, you will have deeper
ownership and more engaged teams
and constituents.
Sharing election results, managing a
city’s sewer and surface water
systems, tracking and executing
vendor contracts, and managing real
estate can all be done with
Smartsheet—no coding required.
Empowering Government Professionals
Why Smartsheet is the right tool for the job
Secure Real-Time Quick to Implement
Built on the AWS GovCloud
(US), Smartsheet Gov was
designed to host sensitive data,
regulated work processes, and
address the most stringent U.S.
government security and
compliance requirements.
Bring visibility to projects and
programs being managed in
Smartsheet Gov through dynamic
dashboards. Give project owners and
stakeholders a robust, real-time view
into the status of top KPIs, critical
trends, and summary reports.
Our simple, intuitive interface
empowers business users to quickly
configure and roll out innovative new
work processes without the help of IT,
so you can have your Smartsheet Gov
solution up and running within hours.
Empowering Government Professionals
Why Smartsheet is the right tool for the job
© 2019, Amazon Web Services, Inc. or its affiliates. All rights reserved.
Break Down Silos Across Departments
Fast user adoption and seamless, secure
sharing allows for organizations to easily
collaborate across departments and agencies
to drive the best results for their constituents.
Share just the relevant information with your constituents and other stakeholders
Make Transparency a Priority
Provide accurate and up-to-date information to your citizens, and
ensure transparency within your organization with rich, real-time
data visualized in Portals and Dashboards.
Internal teams can
track and manage
the details
Modernize Programs & Processes
Bring processes up to speed and create
programs that can be successful in this
era of digital transformation.
Roll-up the details and gain real-time visibility into
strategic initiatives with Smartsheet Dashboards
Simplify Long-Term Strategic Planning
Simplify strategic planning and goal setting by aligning timelines, then track tasks and
manage resources and budgets to execute on your strategies. Enable your team to focus on
the work execution without losing sight of the mission.
Track and manage
program details
for greater
accountability
and faster,
more successful
outcomes
Project & Program
Management
Operations
Organizational
Budgets & Planning
Complex initiatives don’t
require complex solutions.
Go from strategic planning
to execution to complete
portfolio reporting with ease.
Streamline Agency Initiatives
Smartsheet drives process improvement across many agency departments
From new construction to facilities
management, Smartsheet helps
improve planning, streamline
operations, and accelerate results.
Support fiscal success by simplifying
the planning and management of your
strategic initiatives. Bring alignment
and oversight to everything from
budgeting to contract management.
Use Case:
Project & Program
Management
GSA has been using
Smartsheet as its
approved work
execution platform
since 2014
● FedSim
● Assisted acquisitions
● Public building services
● Agency-wide PM
Smartsheet is being used to
manage a variety of initiatives
across the GSA, including:
Create a form
in Smartsheet
Track progress
in a Dashboard
Share the published
form with your team
Use Case: Operations & Asset Management
Track, automate, and manage operations and processes within your organization. Use
data collection forms to track your assets in real-time across departments and regions.
Amazon Web Services (AWS)
Smartsheet Gov partner
• Smartsheet Gov is built on the Amazon Web Services (AWS) GovCloud (US-
East) and AWS GovCloud (US-West) Regions, Amazon’s isolated cloud
infrastructure and services
• Designed to meet U.S. government and other highly regulated industry security
and compliance requirements
• Smartsheet achieved AWS Government Competency
• Smartsheet achieved Amazon Partner Network Advanced Tier
© 2019, Amazon Web Services, Inc. or its affiliates. All rights reserved.
Carahsoft
Smartsheet Gov partner
• We partnered with trusted government IT solutions provider Carahsoft
Technology Corp. to support introduction of Smartsheet into the federal
government
• The Smartsheet/Carahsoft relationship is built on their deep knowledge and
expertise providing solutions that meet the needs of government
organizations
• Smartsheet is available through Carahsoft on the GSA Schedule 70
Smartsheet Gov Free Trial
• Smartsheet Gov is available for a free 60-day trial for up to 10
users within your organization
• Submit your request for a free trial and have your account
provisioned and up and running within a few weeks
• Go to https://www.smartsheet.com/contact-us-government
Thank you!
© 2019, Amazon Web Services, Inc. or its affiliates. All rights reserved.P U B L I C S E C T O R
S U M M I T
Amy Frampton Ignacio Martinez Tres Vance
VP Product Marketing VP Security, Risk, & Compliance Senior Solutions Architect
Smartsheet Smartsheet AWS World Wide Public Sector
© 2019, Amazon Web Services, Inc. or its affiliates. All rights reserved.P U B L I C S E C T O R
S U M M I T

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Introducing Smartsheet Gov: The Trusted Work Execution Platform for Government

  • 1. P U B L I C S E C T O R S U M M I T WASHINGTON, DC
  • 2. © 2019, Amazon Web Services, Inc. or its affiliates. All rights reserved.P U B L I C S E C T O R S U M M I T Smartsheet Gov: The Work Execution Platform For Government Amy Frampton Ignacio Martinez Tres Vance VP Product Marketing VP Security, Risk, and Compliance Senior Solutions Architect Smartsheet Smartsheet AWS World Wide Public Sector 3 1 7 6 7 0
  • 4. The Typical FedRAMP Journey AgencyProcessJABProcess
  • 5. Security & Compliance Acceleration Program Helps Customers, Partners, Independent Solution Vendors (ISVs) Outcomes Accelerates security & compliance authorization process Reduces cost & time (Average 18-24 months) - FedRAMP Provides reusable artifacts, including guidance, templates, tools, and pre-built templates from Amazon Partner Solutions Builds and Optimizes DevOps, SecOps, Continuous Integration/Continuous Delivery (CI/CD), Continuous Risk Treatment (CRT) strategies Develops proven Techniques using AWS Security Automation and Orchestration (SAO) methodology What is ATO on AWS?
  • 6. AWS Partner Driven Process Includes:  Training  Tools  Pre-built automated deployment capabilities  Control implementation details  Pre-built artifacts  Direct engagement  Qualified System Integrators  Visibility and Marketing Breaking It Down
  • 7. Why ATO on AWS? Security & Compliance Frameworks:  Average time to FedRAMP ATO: 18 – 24 Months  Average time to a DoD PA ATO (IL4/IL5): 24 – 36 Months  Average time to a IRS-1075 Authorization: 12 – 18 Months  Average time to a PCI-DSS Certifications: 10 – 12 Months  Average time to a CJIS Authorization: 6 – 10 Months  Average time to a HITRUST (HIPAA) Certification: 6 – 12 Months
  • 8. Benefits Reduce effort to deploy security configurations and collect audit data to meet compliance requirements for solutions on AWS Build an end-to-end automation capability to streamline regulated workload deployments Collaborate in Joint Partner Programs supported by AWS to develop and deliver unique capabilities and solutions Works with Qualified System Integrators:  To build and support environments that meet compliance standards and requirements  To minimize and simplify ISV’s area of responsibility by offloading hosting and compliance management ATO on AWS?
  • 9. ATO on AWS Program Automation leverages Infrastructure as Code concepts Certification optimizes security processes Validation enables continual tests and monitoring of security configurations Empowerment emboldens informed decision-making and drives change Guiding Tenets for ATO on AWS
  • 10. Goal Verifiable compliance control solution for regulated workloads Outcomes Accelerated path-to-production Improved compliance and security posture Reduction in non-compliant findings and re-work Demonstrable controls to support the assessment process Implement Security and Compliant Architectures
  • 11. We empower everyone to improve how they work
  • 12. Company Information Founded in 2005 1200+ employees More than 15,000 new projects and processes launched daily Customers in 190 countries
  • 13. Broad User Adoption Within Organizations Widespread Applicability Across Industries No-code Platform for Work Execution Enabling Users and Teams to Move from Idea to Impact Fast Recognized Market Leadership Notes 1. As of April, 2019. 2. Year-over-year revenue growth from last twelve months as of year ended January 31, 2018 and year ended January 31, 2019. 3. Domain-based customers only, which we define as an organization with at least one paid user account associated with a unique domain name such as @cisco and @aramark. 92,000 total customers including ISPs. 4. Includes paying and non-paying users. 3.9M+ total Users (1),(4) 60% YoY Revenue Growth (2) 75,000+ Domain-based customers (1),(3) $178M FY19 Revenue (1) 75%+ of the Fortune 500 (1) 2,000+ Documented Use Cases
  • 14. Work that has traditionally been managed using email, docs, and spreadsheets Clearly-defined, repeatable processes that naturally fit into a system Structured Unstructured or Dynamic 40% 60% (1) ERP: Manage and Store Financial Data CRM: Record a Sales Transaction HCM: Manage Employee Performance Reviews ITSM: IT Ticketing and Help Desk Management SCM: Supply Chain Management Contract management Brand launches Event planning Travel scheduling Employee onboarding M&A integration Parts ordering Budget approvals Compliance Case management Invoice Tracking Website Management Notes 1. Gartner, Inc., Effortless Visibility Is Key to Managing Empowered Workers Without Losing Control, March 30, 2017. How Work Gets Done Today
  • 15. Conventional Approach to Unstructured Work Impedes Mission Outcomes Reliance on email, docs, and spreadsheets for unstructured work leads to inefficiencies and decreases organizational effectiveness Reduces quality and timeliness of decisions. Minimal Impact on ROI. 60% achieved moderate to no improvements in their projects’ return on investment attributable to their current work management tool** Decreases productivity. * Source: Smartsheet Report “Automation in the Workplace 2017” **Source: 451 Research White Paper
  • 16. Move From Idea to Impact — Fast Smartsheet enables you to say yes to more — while improving the quality of your work — by offering unparalleled speed to value: Realize true speed to value. Smartsheet ROI 482%, payback in 6 months* Make better decisions, faster. Speed the execution of work. *Source: Forrester “Total Economic Impact of Smartsheet,” September 2017
  • 20. Keeping your data secure is our most important job Data Center Security Smartsheet Gov is built on AWS GovCloud (US) infrastructure, which was designed and managed in alignment with regulations, standards, and best-practices for U.S. federal government agencies. Data Security We build security into our product to ensure that your most valuable asset—your data—is protected. We also contract with third-party security professionals to conduct annual security assessments. Encryption Encryption serves as the last and strongest line of defense in a multilayered data security strategy. Smartsheet uses encryption to safeguard your data and help you maintain control over it. © 2019, Amazon Web Services, Inc. or its affiliates. All rights reserved.
  • 22. Federal Government Ready FedRAMP In-Process April 2019 FedRAMP Joint Authorization Board P-ATO (planned June 2019) Initial ATO at “Moderate” Multi-factor authentication, CAC PIV & SSO Event Reporting* Directory Integration* Administration Center* Built on the AWS GovCloud (US) Based off NIST Standards Compliant Secure Enterprise Grade *features on product roadmap © 2019, Amazon Web Services, Inc. or its affiliates. All rights reserved.
  • 23. Simple Transparent Flexible The Smartsheet interface is familiar and designed for how people really work, leading to rapid adoption across your organization. Projects and programs are easy to set up and don't require the help of IT, so you can have a solution up and running within hours. Increase performance and accountability within your organization by identifying successes and fixing issues before they become failures. With clear accountabilities in place, you will have deeper ownership and more engaged teams and constituents. Sharing election results, managing a city’s sewer and surface water systems, tracking and executing vendor contracts, and managing real estate can all be done with Smartsheet—no coding required. Empowering Government Professionals Why Smartsheet is the right tool for the job
  • 24. Secure Real-Time Quick to Implement Built on the AWS GovCloud (US), Smartsheet Gov was designed to host sensitive data, regulated work processes, and address the most stringent U.S. government security and compliance requirements. Bring visibility to projects and programs being managed in Smartsheet Gov through dynamic dashboards. Give project owners and stakeholders a robust, real-time view into the status of top KPIs, critical trends, and summary reports. Our simple, intuitive interface empowers business users to quickly configure and roll out innovative new work processes without the help of IT, so you can have your Smartsheet Gov solution up and running within hours. Empowering Government Professionals Why Smartsheet is the right tool for the job © 2019, Amazon Web Services, Inc. or its affiliates. All rights reserved.
  • 25. Break Down Silos Across Departments Fast user adoption and seamless, secure sharing allows for organizations to easily collaborate across departments and agencies to drive the best results for their constituents.
  • 26. Share just the relevant information with your constituents and other stakeholders Make Transparency a Priority Provide accurate and up-to-date information to your citizens, and ensure transparency within your organization with rich, real-time data visualized in Portals and Dashboards. Internal teams can track and manage the details
  • 27. Modernize Programs & Processes Bring processes up to speed and create programs that can be successful in this era of digital transformation.
  • 28. Roll-up the details and gain real-time visibility into strategic initiatives with Smartsheet Dashboards Simplify Long-Term Strategic Planning Simplify strategic planning and goal setting by aligning timelines, then track tasks and manage resources and budgets to execute on your strategies. Enable your team to focus on the work execution without losing sight of the mission. Track and manage program details for greater accountability and faster, more successful outcomes
  • 29. Project & Program Management Operations Organizational Budgets & Planning Complex initiatives don’t require complex solutions. Go from strategic planning to execution to complete portfolio reporting with ease. Streamline Agency Initiatives Smartsheet drives process improvement across many agency departments From new construction to facilities management, Smartsheet helps improve planning, streamline operations, and accelerate results. Support fiscal success by simplifying the planning and management of your strategic initiatives. Bring alignment and oversight to everything from budgeting to contract management.
  • 30. Use Case: Project & Program Management GSA has been using Smartsheet as its approved work execution platform since 2014 ● FedSim ● Assisted acquisitions ● Public building services ● Agency-wide PM Smartsheet is being used to manage a variety of initiatives across the GSA, including:
  • 31. Create a form in Smartsheet Track progress in a Dashboard Share the published form with your team Use Case: Operations & Asset Management Track, automate, and manage operations and processes within your organization. Use data collection forms to track your assets in real-time across departments and regions.
  • 32. Amazon Web Services (AWS) Smartsheet Gov partner • Smartsheet Gov is built on the Amazon Web Services (AWS) GovCloud (US- East) and AWS GovCloud (US-West) Regions, Amazon’s isolated cloud infrastructure and services • Designed to meet U.S. government and other highly regulated industry security and compliance requirements • Smartsheet achieved AWS Government Competency • Smartsheet achieved Amazon Partner Network Advanced Tier © 2019, Amazon Web Services, Inc. or its affiliates. All rights reserved.
  • 33. Carahsoft Smartsheet Gov partner • We partnered with trusted government IT solutions provider Carahsoft Technology Corp. to support introduction of Smartsheet into the federal government • The Smartsheet/Carahsoft relationship is built on their deep knowledge and expertise providing solutions that meet the needs of government organizations • Smartsheet is available through Carahsoft on the GSA Schedule 70
  • 34. Smartsheet Gov Free Trial • Smartsheet Gov is available for a free 60-day trial for up to 10 users within your organization • Submit your request for a free trial and have your account provisioned and up and running within a few weeks • Go to https://www.smartsheet.com/contact-us-government
  • 35. Thank you! © 2019, Amazon Web Services, Inc. or its affiliates. All rights reserved.P U B L I C S E C T O R S U M M I T Amy Frampton Ignacio Martinez Tres Vance VP Product Marketing VP Security, Risk, & Compliance Senior Solutions Architect Smartsheet Smartsheet AWS World Wide Public Sector
  • 36. © 2019, Amazon Web Services, Inc. or its affiliates. All rights reserved.P U B L I C S E C T O R S U M M I T