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Consensus Policy Resource Community
Remote Access Policy1. Overview
Remote access to our corporate network is essential to maintain
our Team’s productivity, but in many cases this remote access
originates from networks that may already be compromised or
are at a significantly lower security posture than our corporate
network. While these remote networks are beyond the control
of Hypergolic Reactions, LLC policy, we must mitigate these
external risks the best of our ability.2. Purpose
The purpose of this policy is to define rules and requirements
for connecting to <Company Name>'s network from any host.
These rules and requirements are designed to minimize the
potential exposure to <Company Name> from damages which
may result from unauthorized use of <Company Name>
resources. Damages include the loss of sensitive or company
confidential data, intellectual property, damage to public image,
damage to critical <Company Name> internal systems, and fines
or other financial liabilities incurred as a result of those losses.
3. Scope
This policy applies to all <Company Name> employees,
contractors, vendors and agents with a <Company Name>-
owned or personally-owned computer or workstation used to
connect to the <Company Name> network. This policy applies
to remote access connections used to do work on behalf of
<Company Name>, including reading or sending email and
viewing intranet web resources. This policy covers any and all
technical implementations of remote access used to connect to
<Company Name> networks.
4. Policy
It is the responsibility of <Company Name> employees,
contractors, vendors and agents with remote access privileges to
<Company Name>'s corporate network to ensure that their
remote access connection is given the same consideration as the
user's on-site connection to <Company Name>.
General access to the Internet for recreational use through the
<Company Name> network is strictly limited to <Company
Name> employees, contractors, vendors and agents (hereafter
referred to as “Authorized Users”). When accessing the
<Company Name> network from a personal computer,
Authorized Users are responsible for preventing access to any
<Company Name> computer resources or data by non-
Authorized Users. Performance of illegal activities through the
<Company Name> network by any user (Authorized or
otherwise) is prohibited. The Authorized User bears
responsibility for and consequences of misuse of the Authorized
User’s access. For further information and definitions, see the
Acceptable Use Policy.
Authorized Users will not use <Company Name> networks to
access the Internet for outside business interests.
For additional information regarding <Company Name>'s
remote access connection options, including how to obtain a
remote access login, free anti-virus software, troubleshooting,
etc., go to the Remote Access Services website (company url).
4.1 Requirements
4.1.1 Secure remote access must be strictly controlled with
encryption (i.e., Virtual Private Networks (VPNs)) and strong
pass-phrases. For further information see the Acceptable
Encryption Policy and the Password Policy.
4.1.2 Authorized Users shall protect their login and password,
even from family members.
4.1.3 While using a <Company Name>-owned computer to
remotely connect to <Company Name>'s corporate network,
Authorized Users shall ensure the remote host is not connected
to any other network at the same time, with the exception of
personal networks that are under their complete control or under
the complete control of an Authorized User or Third Party.
4.1.4 Use of external resources to conduct <Company Name>
business must be approved in advance by InfoSec and the
appropriate business unit manager.
4.1.5 All hosts that are connected to <Company Name> internal
networks via remote access technologies must use the most up-
to-date anti-virus software (place url to corporate software site
here), this includes personal computers. Third party connections
must comply with requirements as stated in the Third Party
Agreement.
4.1.6 Personal equipment used to connect to <Company
Name>'s networks must meet the requirements of <Company
Name>-owned equipment for remote access as stated in the
Hardware and Software Configuration Standards for Remote
Access to <Company Name> Networks.
5. Policy Compliance
5.1 Compliance Measurement
The Infosec Team will verify compliance to this policy through
various methods, including but not limited to, periodic walk-
thrus, video monitoring, business tool reports, internal and
external audits, and inspection, and will provide feedback to the
policy owner and appropriate business unit manager. 5.2
Exceptions
Any exception to the policy must be approved by Remote
Access Services and the Infosec Team in advance. 5.3 Non-
Compliance
An employee found to have violated this policy may be subject
to disciplinary action, up to and including termination of
employment. 6 Related Standards, Policies and Processes
Please review the following policies for details of protecting
information when accessing the corporate network via remote
access methods, and acceptable use of <Company Name>’s
network:
· Acceptable Encryption Policy
· Acceptable Use Policy
· Password Policy
· Third Party Agreement
· Hardware and Software Configuration Standards for Remote
Access to <Company Name> Networks
7 Revision HistoryDate of ChangeResponsibleSummary of
ChangeJune 2014SANS Policy TeamUpdated and converted to
new format.April 2015Christopher Jarko
Added an Overview; created a group term for company
employees, contractors, etc. (“Authorized Users”); strengthened
the policy by explicitly limiting use of company resources to
Authorized Users only; combined Requirements when possible,
or eliminated Requirements better suited for a Standard (and
added a reference to that Standard); consolidated list of related
references to end of Policy.
SANS Institute 2014 – All Rights Reserved Page 3
Consensus Policy Resource Community
Employee Internet Use Monitoring and FilteringPolicy
Free Use Disclaimer:This policy was created by or for the
SANS Institute for the Internet community. All or parts of this
policy can be freely used for your organization. There is no
prior approval required. If you would like to contribute a new
policy or updated version of this policy, please send email to
[email protected].
Last Update Status: Retired1. Overview
See Purpose.2. Purpose
The purpose of this policy is to define standards for systems
that monitor and limit web use from any host within <Company
Name>'s network. These standards are designed to ensure
employees use the Internet in a safe and responsible manner,
and ensure that employee web use can be monitored or
researched during an incident.
3. Scope
This policy applies to all <Company Name> employees,
contractors, vendors and agents with a <Company Name>-
owned or personally-owned computer or workstation connected
to the <Company Name> network.
This policy applies to all end user initiated communications
between <Company Name>’s network and the Internet,
including web browsing, instant messaging, file transfer, file
sharing, and other standard and proprietary protocols. Server
to Server communications, such as SMTP traffic, backups,
automated data transfers or database communications are
excluded from this policy.
4. Policy
4.1 Web Site Monitoring
The Information Technology Department shall monitor Internet
use from all computers and devices connected to the corporate
network. For all traffic the monitoring system must record the
source IP Address, the date, the time, the protocol, and the
destination site or server. Where possible, the system should
record the User ID of the person or account initiating the
traffic. Internet Use records must be preserved for 180 days.
4.2 Access to Web Site Monitoring Reports
General trending and activity reports will be made avail able to
any employee as needed upon request to the Information
Technology Department. Computer Security Incident Response
Team (CSIRT) members may access all reports and data if
necessary to respond to a security incident. Internet Use reports
that identify specific users, sites, teams, or devices will only be
made available to associates outside the CSIRT upon written or
email request to Information Systems from a Human Resources
Representative.
3.3 Internet Use Filtering System
The Information Technology Department shall block access to
Internet websites and protocols that are deemed inappropriate
for <Company Name>’s corporate environment. The following
protocols and categories of websites should be blocked:
· Adult/Sexually Explicit Material
· Advertisements & Pop-Ups
· Chat and Instant Messaging
· Gambling
· Hacking
· Illegal Drugs
· Intimate Apparel and Swimwear
· Peer to Peer File Sharing
· Personals and Dating
· Social Network Services
· SPAM, Phishing and Fraud
· Spyware
· Tasteless and Offensive Content
· Violence, Intolerance and Hate
· Web Based Email
3.4 Internet Use Filtering Rule Changes
The Information Technology Department shall periodically
review and recommend changes to web and protocol filtering
rules. Human Resources shall review these recommendations
and decide if any changes are to be made. Changes to web and
protocol filtering rules will be recorded in the Internet Use
Monitoring and Filtering Policy.
3.5 Internet Use Filtering Exceptions
If a site is mis-categorized, employees may request the site be
un-blocked by submitting a ticket to the Information
Technology help desk. An IT employee will review the request
and un-block the site if it is mis-categorized.
Employees may access blocked sites with permission if
appropriate and necessary for business purposes. If an
employee needs access to a site that is blocked and
appropriately categorized, they must submit a request to their
Human Resources representative. HR will present all approved
exception requests to Information Technology in writing or by
email. Information Technology will unblock that site or
category for that associate only. Information Technology will
track approved exceptions and report on them upon request.
5. Policy Compliance
5.1 Compliance Measurement
The Infosec team will verify compliance to this policy through
various methods, including but not limited to, periodic walk-
thrus, video monitoring, business tool reports, internal and
external audits, and feedback to the policy owner. 5.2
Exceptions
Any exception to the policy must be approved by the Infosec
team in advance. 5.3 Non-Compliance
An employee found to have violated this policy may be subject
to disciplinary action, up to and including termination of
employment. 6 Related Standards, Policies and Processes
None.
7 Definitions and Terms
The following definition and terms can be found in the SANS
Glossary located at:
https://www.sans.org/security-resources/glossary-of-terms/
· Peer to Peer File Sharing
· Social Networking Services
· SPAM
· Phishing
· Hacking8 Revision HistoryDate of
ChangeResponsibleSummary of ChangeJuly 2014SANS Policy
TeamConverted to new format and retired
SANS Institute 2014 – All Rights Reserved Page 1
Consensus Policy Resource Community
Security Response Plan Policy
Free Use Disclaimer:This policy was created by or for the
SANS Institute for the Internet community. All or parts of this
policy can be freely used for your organization. There is no
prior approval required. If you would like to contribute a new
policy or updated version of this policy, please send email to
[email protected].
Last Update Status:Updated June 20141 Overview
A Security Response Plan (SRP) provides the impetus for
security and business teams to integrate their efforts from the
perspective of awareness and communication, as well as
coordinated response in times of crisis (security vulnerability
identified or exploited). Specifically, an SRP defines a product
description, contact information, escalation paths, expected
service level agreements (SLA), severity and impact
classification, and mitigation/remediation timelines. By
requiring business units to incorporate an SRP as part of their
business continuity operations and as new products or services
are developed and prepared for release to consumers, ensures
that when an incident occurs, swift mitigation and remediation
ensues.
2 Purpose
The purpose of this policy is to establish the requirement that
all business units supported by the Infosec team develop and
maintain a security response plan. This ensures that security
incident management team has all the necessary information to
formulate a successful response should a specific security
incident occur.
3 Scope
This policy applies any established and defined business unity
or entity within the <Company Name>.Policy
The development, implementation, and execution of a Security
Response Plan (SRP) are the primary responsibility of the
specific business unit for whom the SRP is being developed in
cooperation with the Infosec Team. Business units are expected
to properly facilitate the SRP for applicable to the service or
products they are held accountable. The business unit security
coordinator or champion is further expected to work with the
<organizational information security unit> in the development
and maintenance of a Security Response Plan.
4.1 Service or Product Description
The product description in an SRP must clearly define the
service or application to be deployed with additional attention
to data flows, logical diagrams, architecture considered highly
useful.
4.2 Contact Information
The SRP must include contact information for dedicated team
members to be available during non-business hours should an
incident occur and escalation be required. This may be a 24/7
requirement depending on the defined business value of the
service or product, coupled with the impact to customer. The
SRP document must include all phone numbers and email
addresses for the dedicated team member(s).
4.3 Triage
The SRP must define triage steps to be coordinated with the
security incident management team in a cooperative manner
with the intended goal of swift security vulnerability mitigation.
This step typically includes validating the reported vulnerability
or compromise.
4.4 Identified Mitigations and Testing
The SRP must include a defined process for identifying and
testing mitigations prior to deployment. These details should
include both short-term mitigations as well as the remediation
process.
4.5 Mitigation and Remediation Timelines
The SRP must include levels of response to identified
vulnerabilities that define the expected timelines for repair
based on severity and impact to consumer, brand, and company.
These response guidelines should be carefully mapped to level
of severity determined for the reported vulnerability.
5 Policy Compliance
5.1 Compliance Measurement
Each business unit must be able to demonstrate they have a
written SRP in place, and that it is under version control and is
available via the web. The policy should be reviewed annually.
5.2 Exceptions
Any exception to this policy must be approved by the Infosec
Team in advance and have a written record.
5.3 Non-Compliance
Any business unit found to have violated (no SRP developed
prior to service or product deployment) this policy may be
subject to delays in service or product release until such a time
as the SRP is developed and approved. Responsible parties may
be subject to disciplinary action, up to and including
termination of employment, should a security incident occur in
the absence of an SRP6 Related Standards, Policies and
Processes
None. 7 Definitions and Terms
None.8 Revision HistoryDate of ChangeResponsibleSummary of
ChangeJune 2014SANS Policy TeamUpdated and converted to
new format.
SANS Institute 2014 – All Rights Reserved Page 3

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Consensus Policy Resource CommunityRemote Access Polic

  • 1. Consensus Policy Resource Community Remote Access Policy1. Overview Remote access to our corporate network is essential to maintain our Team’s productivity, but in many cases this remote access originates from networks that may already be compromised or are at a significantly lower security posture than our corporate network. While these remote networks are beyond the control of Hypergolic Reactions, LLC policy, we must mitigate these external risks the best of our ability.2. Purpose The purpose of this policy is to define rules and requirements for connecting to <Company Name>'s network from any host. These rules and requirements are designed to minimize the potential exposure to <Company Name> from damages which may result from unauthorized use of <Company Name> resources. Damages include the loss of sensitive or company confidential data, intellectual property, damage to public image, damage to critical <Company Name> internal systems, and fines or other financial liabilities incurred as a result of those losses. 3. Scope This policy applies to all <Company Name> employees, contractors, vendors and agents with a <Company Name>- owned or personally-owned computer or workstation used to connect to the <Company Name> network. This policy applies to remote access connections used to do work on behalf of <Company Name>, including reading or sending email and viewing intranet web resources. This policy covers any and all technical implementations of remote access used to connect to <Company Name> networks. 4. Policy
  • 2. It is the responsibility of <Company Name> employees, contractors, vendors and agents with remote access privileges to <Company Name>'s corporate network to ensure that their remote access connection is given the same consideration as the user's on-site connection to <Company Name>. General access to the Internet for recreational use through the <Company Name> network is strictly limited to <Company Name> employees, contractors, vendors and agents (hereafter referred to as “Authorized Users”). When accessing the <Company Name> network from a personal computer, Authorized Users are responsible for preventing access to any <Company Name> computer resources or data by non- Authorized Users. Performance of illegal activities through the <Company Name> network by any user (Authorized or otherwise) is prohibited. The Authorized User bears responsibility for and consequences of misuse of the Authorized User’s access. For further information and definitions, see the Acceptable Use Policy. Authorized Users will not use <Company Name> networks to access the Internet for outside business interests. For additional information regarding <Company Name>'s remote access connection options, including how to obtain a remote access login, free anti-virus software, troubleshooting, etc., go to the Remote Access Services website (company url). 4.1 Requirements 4.1.1 Secure remote access must be strictly controlled with encryption (i.e., Virtual Private Networks (VPNs)) and strong pass-phrases. For further information see the Acceptable Encryption Policy and the Password Policy. 4.1.2 Authorized Users shall protect their login and password, even from family members. 4.1.3 While using a <Company Name>-owned computer to
  • 3. remotely connect to <Company Name>'s corporate network, Authorized Users shall ensure the remote host is not connected to any other network at the same time, with the exception of personal networks that are under their complete control or under the complete control of an Authorized User or Third Party. 4.1.4 Use of external resources to conduct <Company Name> business must be approved in advance by InfoSec and the appropriate business unit manager. 4.1.5 All hosts that are connected to <Company Name> internal networks via remote access technologies must use the most up- to-date anti-virus software (place url to corporate software site here), this includes personal computers. Third party connections must comply with requirements as stated in the Third Party Agreement. 4.1.6 Personal equipment used to connect to <Company Name>'s networks must meet the requirements of <Company Name>-owned equipment for remote access as stated in the Hardware and Software Configuration Standards for Remote Access to <Company Name> Networks. 5. Policy Compliance 5.1 Compliance Measurement The Infosec Team will verify compliance to this policy through various methods, including but not limited to, periodic walk- thrus, video monitoring, business tool reports, internal and external audits, and inspection, and will provide feedback to the policy owner and appropriate business unit manager. 5.2 Exceptions Any exception to the policy must be approved by Remote Access Services and the Infosec Team in advance. 5.3 Non- Compliance An employee found to have violated this policy may be subject to disciplinary action, up to and including termination of employment. 6 Related Standards, Policies and Processes Please review the following policies for details of protecting information when accessing the corporate network via remote access methods, and acceptable use of <Company Name>’s
  • 4. network: · Acceptable Encryption Policy · Acceptable Use Policy · Password Policy · Third Party Agreement · Hardware and Software Configuration Standards for Remote Access to <Company Name> Networks 7 Revision HistoryDate of ChangeResponsibleSummary of ChangeJune 2014SANS Policy TeamUpdated and converted to new format.April 2015Christopher Jarko Added an Overview; created a group term for company employees, contractors, etc. (“Authorized Users”); strengthened the policy by explicitly limiting use of company resources to Authorized Users only; combined Requirements when possible, or eliminated Requirements better suited for a Standard (and added a reference to that Standard); consolidated list of related references to end of Policy. SANS Institute 2014 – All Rights Reserved Page 3 Consensus Policy Resource Community Employee Internet Use Monitoring and FilteringPolicy Free Use Disclaimer:This policy was created by or for the SANS Institute for the Internet community. All or parts of this policy can be freely used for your organization. There is no prior approval required. If you would like to contribute a new policy or updated version of this policy, please send email to [email protected].
  • 5. Last Update Status: Retired1. Overview See Purpose.2. Purpose The purpose of this policy is to define standards for systems that monitor and limit web use from any host within <Company Name>'s network. These standards are designed to ensure employees use the Internet in a safe and responsible manner, and ensure that employee web use can be monitored or researched during an incident. 3. Scope This policy applies to all <Company Name> employees, contractors, vendors and agents with a <Company Name>- owned or personally-owned computer or workstation connected to the <Company Name> network. This policy applies to all end user initiated communications between <Company Name>’s network and the Internet, including web browsing, instant messaging, file transfer, file sharing, and other standard and proprietary protocols. Server to Server communications, such as SMTP traffic, backups, automated data transfers or database communications are excluded from this policy. 4. Policy 4.1 Web Site Monitoring The Information Technology Department shall monitor Internet use from all computers and devices connected to the corporate network. For all traffic the monitoring system must record the source IP Address, the date, the time, the protocol, and the destination site or server. Where possible, the system should record the User ID of the person or account initiating the traffic. Internet Use records must be preserved for 180 days. 4.2 Access to Web Site Monitoring Reports General trending and activity reports will be made avail able to any employee as needed upon request to the Information Technology Department. Computer Security Incident Response Team (CSIRT) members may access all reports and data if
  • 6. necessary to respond to a security incident. Internet Use reports that identify specific users, sites, teams, or devices will only be made available to associates outside the CSIRT upon written or email request to Information Systems from a Human Resources Representative. 3.3 Internet Use Filtering System The Information Technology Department shall block access to Internet websites and protocols that are deemed inappropriate for <Company Name>’s corporate environment. The following protocols and categories of websites should be blocked: · Adult/Sexually Explicit Material · Advertisements & Pop-Ups · Chat and Instant Messaging · Gambling · Hacking · Illegal Drugs · Intimate Apparel and Swimwear · Peer to Peer File Sharing · Personals and Dating · Social Network Services · SPAM, Phishing and Fraud · Spyware · Tasteless and Offensive Content · Violence, Intolerance and Hate · Web Based Email 3.4 Internet Use Filtering Rule Changes The Information Technology Department shall periodically review and recommend changes to web and protocol filtering rules. Human Resources shall review these recommendations and decide if any changes are to be made. Changes to web and protocol filtering rules will be recorded in the Internet Use Monitoring and Filtering Policy. 3.5 Internet Use Filtering Exceptions
  • 7. If a site is mis-categorized, employees may request the site be un-blocked by submitting a ticket to the Information Technology help desk. An IT employee will review the request and un-block the site if it is mis-categorized. Employees may access blocked sites with permission if appropriate and necessary for business purposes. If an employee needs access to a site that is blocked and appropriately categorized, they must submit a request to their Human Resources representative. HR will present all approved exception requests to Information Technology in writing or by email. Information Technology will unblock that site or category for that associate only. Information Technology will track approved exceptions and report on them upon request. 5. Policy Compliance 5.1 Compliance Measurement The Infosec team will verify compliance to this policy through various methods, including but not limited to, periodic walk- thrus, video monitoring, business tool reports, internal and external audits, and feedback to the policy owner. 5.2 Exceptions Any exception to the policy must be approved by the Infosec team in advance. 5.3 Non-Compliance An employee found to have violated this policy may be subject to disciplinary action, up to and including termination of employment. 6 Related Standards, Policies and Processes None. 7 Definitions and Terms The following definition and terms can be found in the SANS Glossary located at: https://www.sans.org/security-resources/glossary-of-terms/ · Peer to Peer File Sharing · Social Networking Services · SPAM · Phishing · Hacking8 Revision HistoryDate of
  • 8. ChangeResponsibleSummary of ChangeJuly 2014SANS Policy TeamConverted to new format and retired SANS Institute 2014 – All Rights Reserved Page 1 Consensus Policy Resource Community Security Response Plan Policy Free Use Disclaimer:This policy was created by or for the SANS Institute for the Internet community. All or parts of this policy can be freely used for your organization. There is no prior approval required. If you would like to contribute a new policy or updated version of this policy, please send email to [email protected]. Last Update Status:Updated June 20141 Overview A Security Response Plan (SRP) provides the impetus for security and business teams to integrate their efforts from the perspective of awareness and communication, as well as coordinated response in times of crisis (security vulnerability identified or exploited). Specifically, an SRP defines a product description, contact information, escalation paths, expected service level agreements (SLA), severity and impact classification, and mitigation/remediation timelines. By requiring business units to incorporate an SRP as part of their business continuity operations and as new products or services are developed and prepared for release to consumers, ensures that when an incident occurs, swift mitigation and remediation ensues. 2 Purpose The purpose of this policy is to establish the requirement that all business units supported by the Infosec team develop and maintain a security response plan. This ensures that security
  • 9. incident management team has all the necessary information to formulate a successful response should a specific security incident occur. 3 Scope This policy applies any established and defined business unity or entity within the <Company Name>.Policy The development, implementation, and execution of a Security Response Plan (SRP) are the primary responsibility of the specific business unit for whom the SRP is being developed in cooperation with the Infosec Team. Business units are expected to properly facilitate the SRP for applicable to the service or products they are held accountable. The business unit security coordinator or champion is further expected to work with the <organizational information security unit> in the development and maintenance of a Security Response Plan. 4.1 Service or Product Description The product description in an SRP must clearly define the service or application to be deployed with additional attention to data flows, logical diagrams, architecture considered highly useful. 4.2 Contact Information The SRP must include contact information for dedicated team members to be available during non-business hours should an incident occur and escalation be required. This may be a 24/7 requirement depending on the defined business value of the service or product, coupled with the impact to customer. The SRP document must include all phone numbers and email addresses for the dedicated team member(s). 4.3 Triage The SRP must define triage steps to be coordinated with the security incident management team in a cooperative manner with the intended goal of swift security vulnerability mitigation. This step typically includes validating the reported vulnerability
  • 10. or compromise. 4.4 Identified Mitigations and Testing The SRP must include a defined process for identifying and testing mitigations prior to deployment. These details should include both short-term mitigations as well as the remediation process. 4.5 Mitigation and Remediation Timelines The SRP must include levels of response to identified vulnerabilities that define the expected timelines for repair based on severity and impact to consumer, brand, and company. These response guidelines should be carefully mapped to level of severity determined for the reported vulnerability. 5 Policy Compliance 5.1 Compliance Measurement Each business unit must be able to demonstrate they have a written SRP in place, and that it is under version control and is available via the web. The policy should be reviewed annually. 5.2 Exceptions Any exception to this policy must be approved by the Infosec Team in advance and have a written record. 5.3 Non-Compliance Any business unit found to have violated (no SRP developed prior to service or product deployment) this policy may be subject to delays in service or product release until such a time as the SRP is developed and approved. Responsible parties may be subject to disciplinary action, up to and including termination of employment, should a security incident occur in the absence of an SRP6 Related Standards, Policies and Processes None. 7 Definitions and Terms None.8 Revision HistoryDate of ChangeResponsibleSummary of ChangeJune 2014SANS Policy TeamUpdated and converted to
  • 11. new format. SANS Institute 2014 – All Rights Reserved Page 3