1. Alexandria D. Murphy
14044 Catalina Drive
murphald@umail.iu.edu 317-590-1936
www.linkedin.com/in/alexandriamurphy2020
Education
Indiana University-Purdue University Indianapolis May 2020
Bachelor of Arts in Political Science
Minor: American Sign Language
Minor: Criminal Justice
Languages
Spanish – Conversational
American Sign Language - Fluent
Experiences
Cabela’s
Customer Service February 2016 - Present
 Developing customer rapport by listening, being patient, and conveying feelings to value
their issue and create a solution
 Supporting, counseling and training a diverse international team by being sensitive to any
and all changes while deescalating frustrated customers
 Motivating, leading and organizing people/tasks to achieve a specific goal while evaluating
the team’s progress
 Delegating responsibility and identifying people who can contribute to a solution for
problems or tasks by working effectively under pressure
 Awarded Outfitter of the Month 3 times
Leadership
Freshman Orientation
Tiger Fever July 2015
 Inspire freshman become involved with school programs and focused on learning
 Coached and encouraged students to be comfortable with change and boosted self-
assurance
 Increased understanding of new expectations created a feeling of belonging to our
community in preparation for success
Community Engagement and Outreach
 Soup Kitchen and Food Pantry
 Walks/Runs (Breast Cancer)
 Teen Advisory Board Programing and Volunteered with Kids
 Guidance Counselors aide for 6 Counselors