2. The Challenger Sale
This presentation is based on the work of CEB and the book The
Challenger Sale (Dickson and Adamson)
●
The Challenger Sale
Alexander Gallagher - Sales Training
2
3. Challenger Sale
CEB launched a series of studies that targeted thousands of
customers and sales professionals around the world, spanning
every major industry, geography, and go-to-market model. The
studies have three critical findings:
●
●
●
Customers have fundamentally changed the way they buy, which
has forced an evolution in how companies sell.
The sales experience drives 53% of customer loyalty.
As discussed in The Challenger Sale, the sellers who perform best
in a complex sales environment have a certain set of behaviors and
skills. These high performers are known as Challengers
Alexander Gallagher - Sales Training
3
5. Take Note
●
Complex and Difficult Strategy
●
Change and Investment
●
Developing not Replacing
●
Business wide capability
●
Tactical execution by Sales
Alexander Gallagher - Sales Training
5
6. Overview – Who are they?
Alexander Gallagher - Sales Training
6
24. Sales and Marketing
Sales and Marketing must come together
under a single leader to execute
●
Provoking Insights
–
–
●
Domain Experience
Unique value
Enable & Elevate
Alexander Gallagher - Sales Training
24