Advanced Professional Selling Skills

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This Tom Shay presentation shares the techniques that are utilized by the most experienced sales people. www.profitsplus.org

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Advanced Professional Selling Skills

  1. 1. www.profitsplus.org Presented by Tom Shay of Profits Plus Solutions 727-464-2182 tomshay@profitsplus.org
  2. 2. www.profitsplus.org
  3. 3. www.profitsplus.org
  4. 4. www.profitsplus.org
  5. 5. www.profitsplus.org Human traits remain consistent When we shop/buy we have certain patterns we follow Even for church/temple/synagogue Restaurant tips increase when: Server gives name Server is at eye level with customer Server signs check
  6. 6. www.profitsplus.org
  7. 7.  5 levels of selling  Commodity Gallon of gas Tires Computer www.profitsplus.org
  8. 8.  Serving the want What color? What size? www.profitsplus.org
  9. 9.  Enhancing the need Going just a step or two further than their wants Needs are not wants Who should be better qualified – seller or buyer? www.profitsplus.org
  10. 10.  The experience with your business Was it just a haircut? Did the customer smile, giggle, relax, enjoy? www.profitsplus.org
  11. 11.  The transformation of the customer’s life style Has this purchase created a hobby? My friend C.B. www.profitsplus.org
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  13. 13. 150 500 www.profitsplus.org
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  22. 22. Words 8% Tone 37% Body Language 55% www.profitsplus.org
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  24. 24.   www.profitsplus.org
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  32. 32. www.profitsplus.org Repeat/referral business 123 Easy Street This town, 31361 You Small business experts Down the street Your town, 31361 www.profitsplus.org  The key remains in the follow up
  33. 33. www.profitsplus.org 31361 31361 31361 www.profitsplus.org
  34. 34. www.profitsplus.org 31361 31361 www.profitsplus.org
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