1. Résumé of <Aishik Banerjee>
Emp. No <380965.>
NAME: Aishik Banerjee
Role : TEST ANALYST
Current Role Description
• Currently working with MAPFRE ( Europe/Spanish Health
Insurance) as a Test Analyst.
• Dealing with Insurance policies case processing since 2012 with
both Life and Pensions
• Doing Production Verification Testing for my process to cross
check whether applications are working fine as expected,
specially on weekends, Writing Test scenarios and Test cases
along with providing assistance in client prepared test cases.
Skill / Experience Summary • Overall approximately 5 Years of Exp In Bancs product
UAT support team
• and about to complete 6 Years with TCS on Sept'2016.
Technology Experience • Have cleared Software Testing Programme (E0) level with
TCS successfully on March 2015
• Have successfully cleared the Web Based Training
Programme for Basic Software Testing & Analysis.
Software • Currently working for MAPFRE as a Test Analyst , mainly
with the end to end accounting program. Have also
initiated and completed system testing for previous
release for basic party and policy details.
• Working with TCS B@NCS application since 2012 under
Phoenix Life process.
• Have worked with projects like N-Power Services and AGL
(Australian Gas & Light) under TCS prior to Phoenix with
experience of handling SAP (processing only) and MS DOS
based applications.
Domain Experience • System Testing Analyst for MAPFRE , executing system
Unit testing, User Acceptance Testing and Sanity Testing,
as per requirement.
• InSurance Life & Pensions – Since 2012 with Phoenix Life
(Under Diligenta) - Operational
Education Summary
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2. Résumé of <Aishik Banerjee>
Emp. No <380965.>
Degree and Date Institute Major and Specialization
10 Th (WBSE) Standard - 2002
Nava Nalanda High School
General
12TH (WBHSE) Standard-2005 National High School ( For Boys)
Commerce
Graduation ( Commerce) -2007 CalCutta University
Commerce
Professional Memberships / Certifications
Professional Society / Certification Member Since / Date Certified
Experience Profile – Key Projects
Project - I Duration :
Customer name: MAPFRE Insurance, SPAIN
Project Description: Doing End to End system testing for Accounting module ( mainly interfaces)
and User Acceptance testing for Policy and Party details.
Role Description:
• Doing system testing (UT,UAT) for accounting interface
• Completing the analysis for requirement documents and seeking clarification from
Business Analyst / Onsite SME as and when required.
• Also have executed testing from the developer site for checking the basic functioning
before UAT.
• Have executed Sanity and Regression as per client requirement.
• Tools/Software Used: TCS B@NCS, WINSCP,Putty,Notepad++, IBM Lotus NOtes
Project - II Duration :
Customer name: Phoenix Life Services Under Diligenta Group
Project Description: Doing End to End case processing including both Servicing and Claims for
the customers and as per their requests.
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3. Résumé of <Aishik Banerjee>
Emp. No <380965.>
Role Description:
• Processing Insurance policies with End To End results as well provide service to the
customers by giving options and advices whenever required.
• Also conducting E0 & E1 Insurance training session for new joiners and helping them to
get a good and solid understanding of the concepts.
• Also doing partially Production Verification testing for the process as per Business and
Client requirement(s).
• Tools Used: TCS B@NCS, Business Objects (DATA) , IBM Lotus Notes
Project - III Duration
Customer name: Wipro Ltd. Process: Hewlett Packard
Project Description :Handling End To End calls for customers of HP and providing the best
possible service keeping the integrity intact and targeting C-Sat and Total problem
resolutions (TPR)
Role Description:
• Handling Customer issues related to their computers and resolving them within client
decided and agreed TAT and SLA on a application named ASTRO.
• Providing best possible service to the customer by helping them to analyse newly launched
products as well as helping them to keep the computer secured.
• Doing Upselling as per process requirement as well as on clients need.
Employment Summary
Dates Organization Role
2010 September • Tata Consultancy Services Information Processing Enabler/Analyst
2009 November-2010
September
• Wipro LTD. Associate (tele calling for troubleshooting)
2009 • Citigroup Global Services
(TCS E-SERVE)
Tele Calling for Cards Collections
Personal Details
Date of Birth
12'th November 1986
Nationality Indian
Passport Details
Name as on passport Relationship Passport
Number
Date of Issue Expiry Date Place of Issue
Aishik Banerjee Single K0470602 Mar-09-2012 Mar-08-2022 KOLKATA
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