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FAST MOVING
PUBLIC RELATIONS
IN INDONESIA
RICKY ISKANDAR, S.IKOM.
Community Relations PR INDONESIA Magazine
Bachelor Communication Sciences, Universitas Islam Indonesia (2007 – 2013)
Disampaikan pada materi pertemuan pertama Riset Public Relations UAD
What Does PR Means To You?
THE EVOLUTION OF PR AS FUNCTION IN INDONESIA
PAST PRESENT
PR as Propaganda & Publicity Tools
PR Bureau in Government Bodies in 1950.
Bakohumas born in March 1971
PR as Guardian of Corporate
Reputation
THE RISE OF PR IN INDONESIA
• Corporate/government need to build positive relationship with stakeholder
• Public Relations as a vanguard in corporation/organization
• PR as guardian of reputation, credibility, and trust for their own corporate
• PR plays strategic role in corporate/organization
Source: PR INDONESIA & DM-ID surveys in 2018
MOVING
Strategy/Activity Past Present
Media Relations One Way: Release Distribution, Press
Conference
Engagement: Establish Communities,
Empowere with Knowledge.
Communication Channel Mono Platform: Conventional Media Multiplatform: Influencer, KOL, media,
journalist
Brand Strategy PR and Marketing cant walk together,
its different thing
PR & Marketing should collaborate to
raise their brand, credibility, and trust.
Goals Publicity Credibility, Trust, Reputation
DO YOU KNOW HOW MANY
PUBLIC RELATIONS PRACTITIONERS
IN INDONESIA?
PR ECOSYSTEM
IN INDONESIA
Public Relations
Organization/Association/
Communities in Indonesia
PERHUMASRI
MEDIA & PUBLIC RELATIONS
Media Engagement Nowadays
CASE STUDY
CASE STUDY 1 :
SCHOOL OF VACCINE FOR JOURNALIST BY BIO FARMA
Background
• Bio Farma (vaccine manufacturer in Indonesia) needs to
educate the public about the importance of vaccine
• Direct publicity (to public) is prohibited by regulation
• They used mass media as an intermediary
• Lack of knowledge about vaccine and its terms among
journalists
CASE STUDY 1 :
SCHOOL OF VACCINE FOR JOURNALIST BY BIO FARMA
Tactic
• Make a training for Journalist about Vaccine and Industry itself
• Do Roadshow to Local Journalist
• Hold a Press Tour
CASE STUDY 1 :
SCHOOL OF VACCINE FOR JOURNALIST BY BIO FARMA
Result
• News about Vaccine (to public), increases
• Terms Misinterpretation, decreases
• Doesn’t have to break the regulation
CASE STUDY 2 :
JURNALIS EKONOMI SYARIAH (JES) X BANK BNI SYARIAH
• Sharia banking is one of most highly regulated
industry.
• Many terms in sharia banking are confusing both
for media and public
• Misconception about sharia on financial industries
CASE STUDY 2 :
JURNALIS EKONOMI SYARIAH (JES) X BANK BNI SYARIAH
Strategy:
BNI Syariah establish journalist community stands for their
issues named Jurnalis Ekonomi Syariah (JES).
JES will be their third party endorser to educate public
about their bussiness
CASE STUDY 2 :
JURNALIS EKONOMI SYARIAH (JES) X BANK BNI SYARIAH
Tactic:
• Hold training and workshop for journalist based on issue
• Establish and empower Board of JES (national & local board)
CASE STUDY 2 :
JURNALIS EKONOMI SYARIAH (JES) X BANK BNI SYARIAH
Result:
• More than 500 journalist join JES community
• News about Sharia Banking (to public), increases
• Terms Misinterpretation, decreases
CASE STUDY 2 :
JURNALIS EKONOMI SYARIAH (JES) X BANK BNI SYARIAH
Positive Impact:
Not only BNI Syariah, The ecosystem of
Financial Industries (in general) now having
third party endorser.
PR & Crisis
Say “Sorry” is DNA of PR
Creative copywriting
PR & Social Media
Try to Google Yourself
• Your digital footprints matter
• Visibility
• Tonality (Positive or Negatif?)
Tips on Social Media for PR
What social media platforms should I be on? Which social platforms do my target audiences use?
FACEBOOK
Paling banyak penggunanya dibanding
social network lain. Fiturnya juga
paling komplit.
Di Indonesia 130 juta user.
• Usernya lebih banyak dari user
Twitter, Instagram, dan Snapchat
digabung.
• User usia 18-24% (44,6%) dengan
25-34% (38,7%) bedanya hanya 6
persen.
• Algoritma: Limit jangkauan untuk
perusahaan/lembaga. Prioritas
teman dan keluarga, posting yang
memicu diskusi positif. Prioritas
video apalagi live.
• Facebook boost (iklan), bypass
algoritma.
TWITTER
Penting ketika orang mencari organisasi anda.
• Ada 500 juta kicauan setiap hari atau
6.000 kicauan/detik.
• Sering digunakan sebagai customer care
tool
• Penting dalam hal eksistensi dan
kredibilitas, juga untuk melindungi brand
dari komentar negatif.
• Berbagi pikiran, menunjukkan sisi
manusiawi dari sebuah brand/lembaga.
• Kolaborasi bersama komunitas.
• Organisasi yang menggunakan humor,
berlaku lebih sebagai manusia akan
memiliki engagement dan brand
awareness lebih tinggi.
• Pemikiran, idea, canda, rekomendasi buku,
cerita di balik layar, sentilan perlu
diutamakan, produk dan layanan baru
ditambahkan belakangan.
INSTAGRAM
• Wajib kalau mau menjangkau Generasi
Y dan Z. Terutama Instagram Stories.
• 53 Juta user di Indonesia, 20% populasi,
49% cewek, 51% cowok.
• 90% User Instagram di bawah 35 tahun.
• Strategi Hashtag.
• Facebook dengan 2 miliar lebih user
menang dalam hal jangkauan, tetapi
instagram unggul dalam sisi
engagement.
• A visual-first platform
OPTIMIZING SOCIAL MEDIA
1. LAKUKAN RISET, PLATFORM MANA YANG
PALING SESUAI DENGAN AUDIENS ANDA
2. PILIH SOCIAL
MEDIA MANAGER
TERBAIK
3. TENTUKAN TEMA UTAMA
A. USER GENERATED CONTENT
Menggerakkan user untuk mengunggah foto dengan men-tag Instagram anda atau menggunakan
hashtag tertentu.
B. HUMOR (Meme, Pantun, Humor Ringan.)
3. TENTUKAN TEMA UTAMA
Cara terbaik mendulang respons dari audiens.
• Beri caption untuk foto ini.
• Isi titik-titik yang kosong
• Pilih gambar terbaik.
• Sumbang ide untuk pengembangan layanan.
• Tebak Gambar
C. PERTANYAAN UNTUK MEMBANGKITKAN
ENGAGEMENT)
3. TENTUKAN TEMA UTAMA
Mencitrakan perusahaan tampak manusiawi. Selalu berusaha menunjukkan keceriaan. Mengungkap kebanggaan
perusahaan pada karyawan
D. CERITA DI BALIK LAYAR
4. KONSISTENSI
Jaga Konsistensi:
• Replies
• Call to Action Phrases
• Captions
• Social Media Bios
• Direct Messages
• Visuals (Text on Visuals)
• Ads & Promotions
• Hashtags
YANG HARUS
DIHINDARI
YANG HARUS DIHINDARI
Case Studies: Blunder Social Media
BLUNDER MEDIA SOSIAL
BLUNDER MEDIA SOSIAL
BLUNDER MEDIA SOSIAL
EXERCISE!
• Team Up! Make Group of 5
• Choose any corporation/organization
• Which platform you choose?
• Decide each theme for each platform
• Create 4 or 5 content to be post (photo, video, text)
Since 2006 Serikat Perusahaan Pers (SPS)
Pusat -- The Indonesia Asociations of News
Publishers -- have conducted Media
Handling Workshop for Public Relations
practitioner. It produces 1500 PR
practitioners alumnae until December 2014.
In February 2015, SPS Pusat decided to issue
media for PR practitioners dedicated for
workshop alumni.
WHO IS PR INDONESIA MAGAZINE
PR INDONESIA is a medium for PR
practitioners to escalate their competencies,
networking, and skills.
We Are The Only Community Based
Magazine for Public Relations
in Indonesia
PR INDONESIA as The Bridge of PR
Knowledge in Indonesia
POSITIONING
Community Based Media
In the age of technology numbers of mass
decreased. But Community Based Media is
rising!
DO YOU KNOW WHY?
• Tsunami of news and information make a tight
competition in media industries
• News are easily accessed by gadget & social media
WHY COMMUNITY BASED MEDIA MATTERS
CASE STUDY FROM PR INDONESIA
• Very segmented audience (focus)
• Focus on the big picture but detail (A to Z about PR, figure, crisis,
communication hot issues, and ideas)
• In-depth
PR INDONESIA
EDITORIAL
FLOW
Editorial
Plan
Interview &
Reporting
Editing
Layouting
Printing
Distribution
THE POSITIVE SIDE
• PR INDONESIA is very segmented, easily become
TOP OF MIND
• In-depth reporting & content
• Collabolate with audience to contribute
communication industries (competencies,
knowledge, skills)
HOW PR INDONESIA CONTRIBUTE TO PR INDUSTRIES
• Develop Training
• Awarding
• Sharing Session
• And Others Event
www.prindonesia.co

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Spesial Materi from PR Indonesia.pptx

  • 1. FAST MOVING PUBLIC RELATIONS IN INDONESIA RICKY ISKANDAR, S.IKOM. Community Relations PR INDONESIA Magazine Bachelor Communication Sciences, Universitas Islam Indonesia (2007 – 2013) Disampaikan pada materi pertemuan pertama Riset Public Relations UAD
  • 2. What Does PR Means To You?
  • 3.
  • 4. THE EVOLUTION OF PR AS FUNCTION IN INDONESIA PAST PRESENT PR as Propaganda & Publicity Tools PR Bureau in Government Bodies in 1950. Bakohumas born in March 1971 PR as Guardian of Corporate Reputation
  • 5. THE RISE OF PR IN INDONESIA • Corporate/government need to build positive relationship with stakeholder • Public Relations as a vanguard in corporation/organization • PR as guardian of reputation, credibility, and trust for their own corporate • PR plays strategic role in corporate/organization Source: PR INDONESIA & DM-ID surveys in 2018
  • 6. MOVING Strategy/Activity Past Present Media Relations One Way: Release Distribution, Press Conference Engagement: Establish Communities, Empowere with Knowledge. Communication Channel Mono Platform: Conventional Media Multiplatform: Influencer, KOL, media, journalist Brand Strategy PR and Marketing cant walk together, its different thing PR & Marketing should collaborate to raise their brand, credibility, and trust. Goals Publicity Credibility, Trust, Reputation
  • 7. DO YOU KNOW HOW MANY PUBLIC RELATIONS PRACTITIONERS IN INDONESIA?
  • 10. MEDIA & PUBLIC RELATIONS Media Engagement Nowadays
  • 12. CASE STUDY 1 : SCHOOL OF VACCINE FOR JOURNALIST BY BIO FARMA Background • Bio Farma (vaccine manufacturer in Indonesia) needs to educate the public about the importance of vaccine • Direct publicity (to public) is prohibited by regulation • They used mass media as an intermediary • Lack of knowledge about vaccine and its terms among journalists
  • 13. CASE STUDY 1 : SCHOOL OF VACCINE FOR JOURNALIST BY BIO FARMA Tactic • Make a training for Journalist about Vaccine and Industry itself • Do Roadshow to Local Journalist • Hold a Press Tour
  • 14. CASE STUDY 1 : SCHOOL OF VACCINE FOR JOURNALIST BY BIO FARMA Result • News about Vaccine (to public), increases • Terms Misinterpretation, decreases • Doesn’t have to break the regulation
  • 15. CASE STUDY 2 : JURNALIS EKONOMI SYARIAH (JES) X BANK BNI SYARIAH • Sharia banking is one of most highly regulated industry. • Many terms in sharia banking are confusing both for media and public • Misconception about sharia on financial industries
  • 16. CASE STUDY 2 : JURNALIS EKONOMI SYARIAH (JES) X BANK BNI SYARIAH Strategy: BNI Syariah establish journalist community stands for their issues named Jurnalis Ekonomi Syariah (JES). JES will be their third party endorser to educate public about their bussiness
  • 17. CASE STUDY 2 : JURNALIS EKONOMI SYARIAH (JES) X BANK BNI SYARIAH Tactic: • Hold training and workshop for journalist based on issue • Establish and empower Board of JES (national & local board)
  • 18. CASE STUDY 2 : JURNALIS EKONOMI SYARIAH (JES) X BANK BNI SYARIAH Result: • More than 500 journalist join JES community • News about Sharia Banking (to public), increases • Terms Misinterpretation, decreases
  • 19. CASE STUDY 2 : JURNALIS EKONOMI SYARIAH (JES) X BANK BNI SYARIAH Positive Impact: Not only BNI Syariah, The ecosystem of Financial Industries (in general) now having third party endorser.
  • 20.
  • 22.
  • 23. Say “Sorry” is DNA of PR Creative copywriting
  • 24.
  • 25. PR & Social Media
  • 26. Try to Google Yourself
  • 27. • Your digital footprints matter • Visibility • Tonality (Positive or Negatif?)
  • 28. Tips on Social Media for PR
  • 29. What social media platforms should I be on? Which social platforms do my target audiences use?
  • 30. FACEBOOK Paling banyak penggunanya dibanding social network lain. Fiturnya juga paling komplit. Di Indonesia 130 juta user. • Usernya lebih banyak dari user Twitter, Instagram, dan Snapchat digabung. • User usia 18-24% (44,6%) dengan 25-34% (38,7%) bedanya hanya 6 persen. • Algoritma: Limit jangkauan untuk perusahaan/lembaga. Prioritas teman dan keluarga, posting yang memicu diskusi positif. Prioritas video apalagi live. • Facebook boost (iklan), bypass algoritma.
  • 31. TWITTER Penting ketika orang mencari organisasi anda. • Ada 500 juta kicauan setiap hari atau 6.000 kicauan/detik. • Sering digunakan sebagai customer care tool • Penting dalam hal eksistensi dan kredibilitas, juga untuk melindungi brand dari komentar negatif. • Berbagi pikiran, menunjukkan sisi manusiawi dari sebuah brand/lembaga. • Kolaborasi bersama komunitas. • Organisasi yang menggunakan humor, berlaku lebih sebagai manusia akan memiliki engagement dan brand awareness lebih tinggi. • Pemikiran, idea, canda, rekomendasi buku, cerita di balik layar, sentilan perlu diutamakan, produk dan layanan baru ditambahkan belakangan.
  • 32. INSTAGRAM • Wajib kalau mau menjangkau Generasi Y dan Z. Terutama Instagram Stories. • 53 Juta user di Indonesia, 20% populasi, 49% cewek, 51% cowok. • 90% User Instagram di bawah 35 tahun. • Strategi Hashtag. • Facebook dengan 2 miliar lebih user menang dalam hal jangkauan, tetapi instagram unggul dalam sisi engagement. • A visual-first platform
  • 34. 1. LAKUKAN RISET, PLATFORM MANA YANG PALING SESUAI DENGAN AUDIENS ANDA
  • 35. 2. PILIH SOCIAL MEDIA MANAGER TERBAIK
  • 36. 3. TENTUKAN TEMA UTAMA A. USER GENERATED CONTENT Menggerakkan user untuk mengunggah foto dengan men-tag Instagram anda atau menggunakan hashtag tertentu.
  • 37. B. HUMOR (Meme, Pantun, Humor Ringan.)
  • 38. 3. TENTUKAN TEMA UTAMA Cara terbaik mendulang respons dari audiens. • Beri caption untuk foto ini. • Isi titik-titik yang kosong • Pilih gambar terbaik. • Sumbang ide untuk pengembangan layanan. • Tebak Gambar C. PERTANYAAN UNTUK MEMBANGKITKAN ENGAGEMENT)
  • 39. 3. TENTUKAN TEMA UTAMA Mencitrakan perusahaan tampak manusiawi. Selalu berusaha menunjukkan keceriaan. Mengungkap kebanggaan perusahaan pada karyawan D. CERITA DI BALIK LAYAR
  • 40. 4. KONSISTENSI Jaga Konsistensi: • Replies • Call to Action Phrases • Captions • Social Media Bios • Direct Messages • Visuals (Text on Visuals) • Ads & Promotions • Hashtags
  • 43. Case Studies: Blunder Social Media
  • 47. EXERCISE! • Team Up! Make Group of 5 • Choose any corporation/organization • Which platform you choose? • Decide each theme for each platform • Create 4 or 5 content to be post (photo, video, text)
  • 48.
  • 49. Since 2006 Serikat Perusahaan Pers (SPS) Pusat -- The Indonesia Asociations of News Publishers -- have conducted Media Handling Workshop for Public Relations practitioner. It produces 1500 PR practitioners alumnae until December 2014. In February 2015, SPS Pusat decided to issue media for PR practitioners dedicated for workshop alumni.
  • 50. WHO IS PR INDONESIA MAGAZINE PR INDONESIA is a medium for PR practitioners to escalate their competencies, networking, and skills.
  • 51. We Are The Only Community Based Magazine for Public Relations in Indonesia
  • 52. PR INDONESIA as The Bridge of PR Knowledge in Indonesia POSITIONING
  • 53. Community Based Media In the age of technology numbers of mass decreased. But Community Based Media is rising!
  • 54. DO YOU KNOW WHY?
  • 55. • Tsunami of news and information make a tight competition in media industries • News are easily accessed by gadget & social media
  • 56. WHY COMMUNITY BASED MEDIA MATTERS CASE STUDY FROM PR INDONESIA • Very segmented audience (focus) • Focus on the big picture but detail (A to Z about PR, figure, crisis, communication hot issues, and ideas) • In-depth
  • 58. THE POSITIVE SIDE • PR INDONESIA is very segmented, easily become TOP OF MIND • In-depth reporting & content • Collabolate with audience to contribute communication industries (competencies, knowledge, skills)
  • 59. HOW PR INDONESIA CONTRIBUTE TO PR INDUSTRIES • Develop Training • Awarding • Sharing Session • And Others Event