1) What are the five tenets of wireless LAN (802.11) troubleshooting? 2) What is the OSI model and why is it useful? 3) What layers of the OSI model do 802.11 networks operate? Why is this important? 4) Describe the common security troubleshooting avenues and implications. 5) What kind of tools can you use to troubleshoot 802.11 networks? Why is each tool useful? 6) What is the concept of BYOD? 7) Describe MDM architecture, enrollment, and profiles. 8) What is self-service onboarding? 9) What is a guest VLAN? 10) Describe Network Access Control (NAC) and the concept of AAA. .