1. RAHUL KUMAR
TEL.: +91 9560143338
E-Mail: rahul.ek0406@gmail.com
Seeking assignments in NMS, EMS, Monitoring tool and Automation tool
with leading organizations where I can leverage my domain skills in Business
intelligence and deliver business applications to allow enterprises to enhance
their business operations and provide more value to customers.
Ready to Relocate and can work on Infrastructure management /Development
project
PROFESSIONAL SNAPSHOT
Currently working in IBM ,Bangalore as Technical service Specialist
Past Capgemini ,Mumbai as Consultant,HCL Technologies, Noida as
Senior Analyst.
3.6 years overall experience.
Currently working in IBM India Bangalore in TOOLS project on ITM and TEM (Tivoli
endpoint manager) /BIGFIX in Implementation Team from Architecture design to Support work..
In Capgemini I worked on TOOLS Hub Team on Bigfix/IEM/TEM and CA Nimsoft for Shared Infra clients.
n HCL I worked in–MtaaS(Managed tools as a Service)Project
Having Implementation/Support/Maintenance Project experience in:-
CA Nimsoft or CA UIM, HP Server Automation, BMC blade logic server Automation, Bigfix/IBM
endpoint manager, and Perl scripting.
Completed the ITIL v3 foundation certificate and worked on ITIL environment and CA Nimsoft Monitor r7.x:
System Admin Foundations Completed the training conducted by IBM on IEM tool, Pursuing (MCSA) Microsoft
Certified Systems Administrator and learning server Admin part for career growth.
PROFICIENCY FORTE
 Extensive knowledge of Monitoring components and ITIL process like Incident, Change and process
Management.
 Strong experience with CA Nimsoft,IBM endpoint manager tool for patching/Bigfix and Blade logic Sever
Automation
 Hands-on experience on HP severs Automation and IBM endpoint manager.
 Expertise in creation of info source, info objects maintenance, transformations.
 Experience in process change management, Monitoring and scheduling the patch jobs
 Good understanding of monitoring implementation methodology.
Technical Skills
Category Software / Tool / Technology
Bigfix/IBM /Tivoli
CA nimsoft
BMC blade logic SA
ITIL Certification
CA Certification
IBM IEM training
IBM Endpoint manager 9
NMS version 8.2
Server automation 8.2.02
ITIL v3 Foundation
CA Nimsoft Monitor(UIM) r7.x
( Order no- #200004113,
Course ID- 13NMS2003E)
Course ID-TOS51 ERC 1.0,TP433
Excellence in Analysis &
Problem Solving
Decision Making Skills
Good Memory Power
Willingness to learn
Oriented Team Builder
Persuasive
Communicator

2. HPSA
Languages
Operating System
Server automation HPSA 9
Perl
Windows ,Linux
CAREER CONTOUR
In HCL Technologies:-
Project
Role Senior Analyst
Organization HCL Technologies LTD ,NOIDA
Infrastructure management services
Module
/work
profile:
CA Nimsoft/UIM monitoring tool,IBM endpoint manager tool for patching,
HP Server Automation tool,
Blade logic Sever Automation and Perl scripting.
Career Profile:
1-Opsware (HP server Automation) Team-GE
HCL Technologies LTD – IOMC Division, Noida
I have started career from HCL with GE (Generic electric) Tools and automation project on tool HP server
automation (HPSA-Opsware) and have the L1/L2 knowledge on HPSA.
 HP SA agent management.
 Facility correction, moving servers from one satellite to other.
 Device group creation.
 Agent and applications Installation and Configuration
 Building software package for different OS.
 Patch import in Opsware database.
 Patch policy creation.
 Creating packages as per customer needs to be deployed on servers.
 Running script on servers.
 Help windows sys-admin team to do the patching using HP SA
2-Nimsoft (NMS/EMS) Team -MTAAS
HCL Technologies LTD – IOMC Division, Noida
Moving forward I have worked for HCL-MtaaS(Managed tools as a service) on CA nimsoft tool for more than
30 client E.g. Freescale,UKAR, pactgroup.com.au, Novelis Inc, SKF Group etc.and have a knowledge of how
monitoring tools works:
 To provide EMS (WMI based monitoring) and NMS solution
 OS monitoring
 database and cluster monitoring
 network monitoring (ICMP/SNMP)
 Window services monitoring
 Process monitoring
 Log file monitoring

3.  File age monitoring
 Health checkups
 Worked on Perl script to automate the NMS Health checkup, Alert propagation, etc
3-Shared Infrastructure patching Team -MTAAS
HCL Technologies LTD – IOMC Division, Noida
Automation and patching works done via:-
A. BMC blade logic server automation-Sound knowledge of BBSA-I have worked for the
Shared client Environment.
I am responsible for managing 800+ servers using BL Tool and provide support:-
• Servers patching.
• Addition and Removal of servers from BL Console.
• Scripts, Audit and Snapshot Job.
• Scripting- adding Server, Decommissioning Server, Depot and Job Group.
• Fetching change tracking report and system documentation.
• Troubleshooting Agent issues.
• Giving Environment specific server parameter.
• Shadowing windows Team during patching Activity.
• Aware of patching process.
• Reading and correcting errors.
B. IBM /Tivoli endpoint manager tool for patch and automation process for internal infra
of HCL-MTaaS Project. I have conducted Training and study modules which is
provided by IBM for Course ID-TOS51 ERC 1.0,TP433 ERC 1.0 in june 2015
• Implementation of Tivoli/Bigfix IEM environment in shared platform.
• Installation using various methods: client deployment tools, manual etc.
• Vast knowledge on patching, creation of analysis, relevance, custom content, fixlet and
• Various methodologies in bigfix platform and patch management.
• Various network connectivity TCP/UDP via remote relay to endpoints
• Basic troubleshooting steps via logs and checking services of BES.
• Report fetching via Web reporting methods.
In Capgemini india:-
Projects
Role Consultant
Organization Capgemini India, Mumbai
Infrastructure management services
Module
/work
profile:
CA Nimsoft/UIM monitoring tool,IBM endpoint manager tool for
patching(BIGFIX)
I have worked for DS_TOOL_HUB on CA nimsoft or UIM and TEM/BIGFIX/IBM endpoint manager/Tivoli endpoint
manager in shared environment with multiple client in shared as well as for dedicated clients.

4. On TEM /BIGFIX/IEM am working on:
• Migration/On boarding Process
• TEM Access request handling procedure
• Baseline creation automatic/manual
• BESClient config/cfg file creation
• TEM Logs Analysis
• Windows patching
• RedHat/SUSE patching
• SunOS patching
• AIX patching
• ITM agent deployment/Installation
• Troubleshooting procedure
On Nimsoft /UIM I am working on:
• To provide EMS (WMI based monitoring) and NMS solution
• OS monitoring
• database and cluster monitoring
• network monitoring (ICMP/SNMP)
• Window services monitoring
• Log file monitoring
• File age monitoring
In IBM-
Projects
Role Technical service specialist
Organization IBM India, Bangalore
Infrastructure management services
Module
/work
profile:
IBM endpoint manager tool for patching(BIGFIX) as Implementer and ITM
monitoring tool
On TEM /BIGFIX/IEM am working on:
• Migration/Onboarding Process
• Architecture implementation based on customer requirement
• DSA Architecture implementation
• Client on boarding on BIGFIX
• BESClient config/cfg file creation
• TEM Logs Analysis/Custom fixlet creation
• Windows patching
• RedHat/SUSE patching
• SunOS patching
• AIX patching
• Troubleshooting procedure
SCHOLASTICS
2012 BE from Dayananada Sagar Bangalore 71%
2007 12th
from St. Michael High School, Patna 77%
PERSONAL SNIPPET
DOB-04-07-1989
PAN number-AXPPK6161N

5. Passport number-K7608228
Address : #B25,Mazgaon dock society,2nd
floor,Amrut Nagar,Ghatkoper,Mumbai
Linguistic Abilities : English & Hindi.

6. Passport number-K7608228
Address : #B25,Mazgaon dock society,2nd
floor,Amrut Nagar,Ghatkoper,Mumbai
Linguistic Abilities : English & Hindi.