1. Professional Experience:
Virtusa Consulting Services Pvt Ltd
Hyderabad-India
2013 – 2015
Project: AIG (American Insurance Group)
Role: Development and Maintenance of NAM P&E Project
Development Phase:
• Gained knowledge in Insurance Domain.
• Good at both financials and non-financial areas in insurance domain.
• Core development in P&E application.
• Created Class structure and flows.
• Created Tickets while drawing flows.
• Interacted with CPM framework in making invoice calls screens.
• Done case management for creating claims.
• Created work lists and work baskets for work objects.
• Created lot of activities, data transforms and services.
• Profound knowledge on Activity methods.
• Created lot of UI screens using repeating grids and list views.
• Used HTML and CSS for UI.
• Done most of the validations using when rules and for client side validations used java
script
• Configured JMS listeners and connectors.
• Dealt with agent scheduling to run certain jobs on the claims automatically.
• Done lot of unit testing after development.
Warranty Phase:
• Done lot of unit testing after development.
• Done lot of defect fixing.
• Great use of Tracer and Clipboard while debugging errors.
• Fixed at least 4-5 bugs per day including S1 and S2 level defects.
• Good command in using SMA and remote desktops while making changes in Agents and
debugging other than Dev environment like QA, UV or Model Environments.
Maintenance Phase:
• Interacted with clients on daily basis.
• Hands on experience on Service Now tool.
• Used PAL.
• Created lot of reports using DB2 and great command on Microsoft office, power point and
excel.
• Attended daily scrum calls.

2. • Solving tickets in Service Now tool on daily basis.
• Done good number of CRs and DRs.
• Created reports on daily basis.
• Prepared Daily OTAs (One Time Activities) and DMLs.
• Learned lot of financials.
• Maintained good communication with middleware and QA teams.