1. Himanshu Boudha
Senior Software Engineer
Mobile : 9591581072
Email : Himanshuboudha@gmail.com
OVERVIEW
• Senior Software Engineer in Capgemini since June 2014 to till date.
• Have been in the Application support role and have supported SAP R/3 4.7, ECC6, CRM, and
Solution Manager 7.1 Systems.
• Have done the Support package (both ABAP and Java), ST-PI and ST-API upgrades.
• Expertise in analysis, troubleshooting and day-to-day support.
• Self-Motivated, Confident, and Effective team player.
• Excellent communication, presentation skills and Customer Oriented attitude.
SAP EXPERTISE
• Applying OSS Notes
• Analyzing ABAP dumps.
• Security Notes implementation.
• Pre and post refresh activities.
• Implementation of Support Packages
• ST-PI , ST-A/PI upgrade
• Basis Trace Analysis.
• WebUI and System messages.
• Index creating at SAP level.
• Client Copies (Local, Remote and client transport)
• Client deletions
• Performance monitoring and Analysis
• Maintain system profiles and defining operation modes.
• Performing routine health check for SAP systems
• Printer Administration
• Generation of Access keys.
• STMS, CTS+ Configuration
• User Administration
• Interface creation.
• Transport management using STMS and Transport Control Program (tp)
• Exposure to SAP SOLUTION MANAGER – Charms.
• Basic knowledge on SAP Implementation cycle.
• Knowledge of Automatic Life Cycle Management System (ALM) process.
• Handling tickets in Production Environment.
• Involve with problem escalation and resolution working with SAP & other software vendors to resolve
problems.
• Monitoring the Transactional and QRFC queue status.
• Monitoring the update process and terminated updates.
• Concept of Archiving.
• Basis Knowledge of MDM servers.
OPERATING SYSTEM:
3. PROFESSIONAL EXPERIENCE
Total 2.2 years of Professional experience in IT industries. Experience in SAP Basis of 2.2 years
Key Projects
1. Warner Brothers.
Warner Bros. Entertainment Inc. (often referred to as Warner Bros. Pictures, Warner Bros.
or just simply WB) is an American company that produces film, television and music
Entertainment. As one of the major film studios, it is a division of Time Warner,
with its headquarters in Burbank, California.
Project Summary:
Involved in Maintenance and 24/7 Support of the entire SAP Systems. The OS is Unix/Window 7 and
database is DB2.
Employer CAPGEMINI
Client Warner Brothers
Duration 2 Years and 2 Months
Position Senior Software Engineer
Project Maintenance and 24/7 Support of the entire SAP Systems
Team size 18
Roles &
Contributions
SAP Technical consultant for the Application support of various SAP systems.
(SAP R3,SAP HR,SAP CRM,SAP SCM, Enterprise Portal and BW)
Technical trainings and Knowledge transfer for the team.
Extensive Client handling skills
Co-ordination with 3rd
party vendors for Issues and Fixes.
SAP CRM Middleware administration, XCM, IPC and VMC Administration,
Applying OSS notes, Transports through Charm / ALM etc.
Client Administration -- Client Creation, Client copy, Client export, Remote
Client Copy
Analyzing system short dumps and system logs.
Applying Support patches, Kernel upgrade, SPAM and SAINT update.
Spool Administration and troubleshooting
Checking the Outbound and Inbound queues using SMQ1 and SMQ2.
SAP System log analysis SM21 and ST22
Managing and Monitoring: table locks Entries; update process and Global
Work Process
Expertise in analysis, troubleshooting and day-to-day support.
ACADEMIC DETAILS
4. Course Institution Name
University/ Board Academic Year/s
Percentage
B.E. B.E in Information Technology from
Laxmi Narain College of
Technology Bhopal.
Rajiv Gandhi
Proudyogiki
Vishwavidyalaya.
2009-2013 69.8 %
12
th
12
th
Gurukul Public School Datia
.
M.P. Board 2008-2009 65 %
10
th
10th Rani Laxmi Bai Public School
Datia.
I.C.S.E.
2006-2007
63 %
AWARDS AND ACHIEVEMENTS
• Awarded “Project Star Award” for my contribution to Warner Brother Project.
PERSONAL DETAILS:
Date of birth : 27th
April 1991
Gender : Male
Marital status : Single
Mobile Number : +91-9591581072
Email : himanshuboudha@gmail.com
DECLARATION
I hereby declare that the above written particulars are true to the best of my knowledge and belief.
PLACE: Bangalore
Himanshu Boudha