'Testing strategy for RPA implementation' delivered by Arjun S Meda STEP-In Forum on Aug 22 2019.

1. Defining Testing Strategy for
Robotic Process Automation
Implementation
Arjun S Meda
Sr. Developer Evangelist

2. Agenda
• Selecting a correct RPA vendor
• Traceability
• Functional Test Scenarios
• Data Setup
• Bot Validation
• UAT Test Plan
• Implementation risks
• Hypercare

3. RPA Overview
Process AutomationRobotic
Software bots… …that operate on
business processes
…to automate
repetitive, high-
volume activities.

4. Common RPA Use Cases
Insurance
Claims Processing
HR
Onboarding
Expense
Management
Procure-to-Pay,
Order-to-Cash
etc.

5. Attended vs. Unattended Automation
Attended
Requires human
intervention for certain
tasks in the process
Unattended
Execution happens without
human intervention. Can be
triggered by specific events

7. Platform Capabilities - Robust Inbuilt Commands

8. 3rd Party AI
Integrations
Language
Translation
Platform Capabilities - Intelligent Automation
Invoice Insurance ClaimsBank Statements
Business
Process
Order Status
Sentiment
Analysis
Fuzzy
Logic
Natural
Language
Processing
Computer
Vision
IQ BOT
(Native AI
Technologies)
Chat
Bot
Machine
Learning

9. Platform Capabilities - Operational Analytics

10. Platform Capabilities – Business Analytics

11. Platform Capabilities - Pre-Built Library of Bots

12. Platform Capabilities – On-the-Go Monitoring

13. Other Criteria for selecting right RPA Vendor
Easy to Use Expert’s availability Support Enterprise Grade
Security

15. Connecting Each Phase in the Implementation
Requirements Workflows
Error
Handling
Implementation
Playbook

17. Identify the Test Scenarios
Testing for Exceptions Business Rules
Validation
Workflow Testing

19. Data Setup
Exceptions TestingMimic Production Data Data refresh

21. The Bot/Platform Strength
Managing High Data
Volumes
Load Balancing
Parallel
Bot Execution

23. Prepare to launch
Workflow Validation Exceptions Validation
Environment
Compatibility

25. Key points to address in Implementation risks
Business Continuity
Plan
Disaster Recovery
Audit and Compliance
risk

27. Monitor Closely
Bot Monitoring Random Checks Feedback Loop

29. Resources Available to You
https://university.automationanywhere.com/

30. Connect with me
Arjun S Meda
https://www.linkedin.com/in/arjunsmeda/
Email: arjun.meda@automationanywhere.com
Twitter: @arjunsmeda