An overview of Robotic Process Automation (RPA) prepared for the Meetup group 'Robotic Process Automation & IntelligentAutomation-Bengaluru' on Jan 5th 2019. This presentation is co-created by Arjun S Meda and Kapil Kathuria Links to get started with RPA Tools: UiPath: https://academy.uipath.com Automation Anywhere: https://www.automationanywhereuniversity.com/ Workfusion: https://automationacademy.com/

1. Robotic Process Automation and
Intelligent Automation Meetup
Group
Welcomes you

2. ROBOTICS PROCESS
AUTOMATION (RPA)
AN OVERVIEW
- BY ARJUN S MEDA AND KAPIL KATHURIA

3. AGENDA
• Understanding RPA
• Benefits of RPA
• New Roles
• Bot Economy
• Market Trends
• RPA Platform Providers
• Use Cases
• Demos

4. WHAT’S RPA?
Robotic
Process
Automation
Sequence of steps in a task or activity
Capability to mimic human actions
Executed without human intervention

5. RPA OVERVIEW
• Automation at UI Level
• No API Required
• Any type of Application
• No process re-engineering
• Out of box integration

6. KEY BENEFITS
• Non invasive
• Data Creation: Analytics, Audit,
Regulatory
• Scale-up / Scale-down
• Low on code: easy automation
by non-IT
• Quick turnaround
• Documentation and
Standardization
• Let humans do what we are best
at - INNOVATION

7. FAQ
• Type of Robots – Attended and Unattended
• Are Robots stable?
• Does it impact underlying applications?
• Application Changes
• Are these strategic or tactical? Normal automation vs RPA
automation?
• Would it reduce process execution time?
• What are other challenges / dis-advantages worth knowing?
• Are Software robots better than Human?

8. WHAT ARE THE BEST USE CASE FOR RPA?
Repetitive Rule Base Structured /
Semi

9. WHAT ARE THE BEST USE CASE FOR RPA?
Client Onboarding PDF Processing Data Scraping from
huge number of
Websites
Data Analysis (in Excel)
Some examples but there are many more…

10. LET’S SEE IT IN ACTION
DEMOS AND CASE STUDIES

11. CASE STUDY – AGREEMENT PROCESSING –
1/2
Get PDF from Email Eyeball data in PDF Reconcile Data in Apps Generate Reports
Get PDF from Email
Intelligent OCR – Extract
Data
RPA – Reconcile Data in
Apps
RPA – Generate Reports

12. CASE STUDY – AGREEMENT PROCESSING –
2/2
EFFORT SAVED
• 200 agreements per day
• Average 5 pages per
agreements
• Average 2 minutes per page
• Total Effort: 32hrs/day
OTHER BENEFITS
• Round the clock processing
• Logs for Audit and Regulatory
• Scalable
• Prioritization / impose SLA
• Analytics

13. STILL SOUNDS USEFUL? HOW CAN I TAKE
THIS FORWARD?
STATE OF TECHNOLOGY, VENDORS, NEXT STEPS

14. RPA LIFECYCLE
• Process Assessments
• ROI Analysis
• Automation Pipeline
• Solution Design
• Bot Development & Testing
• Production Deployment
• Hypercare
• Production Support

15. STATE OF TECHNOLOGY
Easier / Possible to do
• Rule based automation: 2015-
16
• Web, Excel, Desktop: Easier,
Stable
• Citrix, Terminal, Flash
• OCR: PDF, Image processing
• Image matching: Citrix
automation
• Document classification
• Semi-structured Data Entity
Extraction for less variation
Not so easy today…
• Semi-structured Entity
extraction: large no. of temp.
• Unstructured data
• Frequently changing Apps / UIs
• Out-of-box sentiment analysis
• Rule Engines
• Out-of-box chatbots

16. RPA VENDORS
• Magic Quadrant Gartner

17. RPA VENDORS

18. RPA VENDORS
https://www.gartner.com/reviews/market/robotic-process-automatio-software

19. RPA VENDORS
https://trends.google.com/trends/explore?q=UiPath,automation%20anywhere,Bluepris

20. OTHER TOOLS / VENDORS
• Documentation: Epiplex,
UiPerform
• Process Discovery: Many
(Celonis, Epiance etc.)
• Unstructured Data: Custom
model based on NLP. Ikarus,
Datum, Abbyy, Kofax,
Workfusion…
• Chatbots

21. NEW ROLES
Bot Support
CX Designer
COE
Manager
Bot
Developers
Bot Insight
Analyst
Bot
Architects
Bot
Supervisor

22. THE NEW BOT ECONOMY

23. IMPLEMENTATION STRATEGIES
IN-HOUSE
• Learn Process for
RPA
• Finalize and
Obtain Tool(s)
• Train People
• Develop &
Maintain
SERVICES
• Find Partner
• Have Partner review
process(s)
• Are there any
readymade BOTs?
• Negotiate
• Develop & Maintain
• Analyze
FREELANCERS
• Find Freelancers
• Have them review
processes
• Negotiate
• Develop &
Maintain
• Analyze
C o n s u l t a n c y

24. HOW TO GET STARTED
Directly from RPA platform providers
UiPath: https://academy.uipath.com
Automation Anywhere: https://www.automationanywhereuniversity.com/
Workfusion: https://automationacademy.com/

25. DISCUSSIONS
Q&A

26. THANK YOU
INDIQUBE FOR HOSTING US