apidays London 2023 - APIs for Smarter Platforms and Business Processes September 13 & 14, 2023 Harnessing the power of AI and APIs to reimagine guest experiences Luis Augusto Weir, Senior Director at Oracle Jake Dreyfuss, COO at PolyAPI ------ Check out our conferences at https://www.apidays.global/ Do you want to sponsor or talk at one of our conferences? https://apidays.typeform.com/to/ILJeAaV8 Learn more on APIscene, the global media made by the community for the community: https://www.apiscene.io Explore the API ecosystem with the API Landscape: https://apilandscape.apiscene.io/

1. Harnessing the Power of AI & APIs to
Reimagine Guest Experiences

2. Senior Director of Product Management
Integration, APIs and Platform Strategy
Oracle Hospitality
Luis Weir
@luisw19 luisweir soa4u.co.uk
linkedin.com/in/lweir
blogs.oracle.com/author/luis-weir

3. OUR GLOBAL FOOTPRINT
3 Copyright © 2023, Oracle and/or its affiliates
5k~
In OPERA Cloud, 35k
moving within 3-4yrs
40k
OPERA
Hotel Customers
4.5m
Rooms Managed
218
Countries &
Territories
3500+
Integrations across
4k partners
6,620
Rooms at Largest
Property
Budget /
Limited
Service
15%
Comfort /
Mid Scale
25%
Resorts /
Casinos
5%
Full Service
43%
Luxury
12%

4. 4 Copyright © 2023, Oracle and/or its affiliates
ABOUT ORACLE HOSPITALITY
Hotel Property
SALES & EVENT
MANAGEMENT
SIMPHONY POINT OF
SALE (POS)
OPERA CLOUD
DISTRIBUTION
PROPERTY MANAGEMENT
(Check-in, Check-out, Cashiering
& Guest Services)
CENTRAL & LOYALTY
(Reservations & Groups, Rates, &
Enterprise Management, Profiles)
REPORTS & ANALYTICS
(Subject Areas, Custom Reports,
File Exports)
ORACLE HOSPITALITY
INTEGRATION
PLATFORM (OHIP)
++more
ONLINE TRAVEL AGENTS
HOTEL INTEGRATIONS
ASSA

5. OPERA CLOUD
DISTRIBUTION
5 Copyright © 2023, Oracle and/or its affiliates
ABOUT ORACLE HOSPITALITY
Hotel Property
SALES & EVENT
MANAGEMENT
SIMPHONY POINT OF
SALE (POS)
PROPERTY MANAGEMENT
(Check-in, Check-out, Cashiering
& Guest Services)
CENTRAL & LOYALTY
(Reservations & Groups, Rates, &
Enterprise Management, Profiles)
REPORTS & ANALYTICS
(Subject Areas, Custom Reports,
File Exports)
ORACLE HOSPITALITY
INTEGRATION
PLATFORM (OHIP)
++more
ONLINE TRAVEL AGENTS
HOTEL INTEGRATIONS
ASSA

6. 6 Copyright © 2023, Oracle and/or its affiliates
ORACLE HOSPITALITY INTEGRATION PLATFORM - OHIP
Accelerating Innovation through Integrations
OHIP
OPERA CLOUD CAPABILITIES
SELF-
SERVICE
PLATFORM
Self-service End to End.
Fully Innovation Driven.
OPEN
APIs
3000+ APIs With Open
Sourced Specs. Many
New APIs Coming.
ENGAGEMENT
MODEL
Fast Slack Community.
New Support Model.
No Certification Fees.
EVERYONE
WINS
Included With OC.
Low Costs for Partners.

7. THE BRAVE NEW WORLD OF WEB SEARCH
7 Copyright © 2023, Oracle and/or its affiliates

8. HOW CAN AI INTERFACES TRANSFORM HOW WE SEARCH?
8 Copyright © 2023, Oracle and/or its affiliates
BEFORE
TRAVELER JOURNEY TO BOOK A ROOM
AFTER
Search Engine
Online
Agent
Traveler
Brand Website
Traveler
Conversational
AI Interfaces
Plugins

9. AI PLUGINS – THE NEW LEVEL PLAYING FIELD
9 Copyright © 2023, Oracle and/or its affiliates

10. OHIP AI CHANNEL PLUGIN GENERATOR
Tailoring OHIP capabilities for AI channels
10 Copyright © 2023, Oracle and/or its affiliates
OHIP
Oracle
Hospitality
Cloud
Apps
Shop
Book
Check
In
Get
Folio
Pay
Check
Out
AI CHANNEL
AI PLUGIN GENERATION
Teach Customize Generate
Others….

11. AI Guest Experience Solution prototype - Demo
Search hotels by location
Search room availability by guest preference
Book a room securely with pay-by-link
No personal details in bot. All securely captured

12. And even check-in, and many more features
All directly against OPERA Cloud!
AI Guest Experience Solution prototype - Demo

13. AI Guest Experience
Solution prototype
13 Copyright © 2023, Oracle and/or its affiliates
Functions Registry & AI Engine
Variables & Secrets
OHIP
OPERA
Cloud
Payments
Distance
Matrix
LoVs
Shop
Book
Front Office
Cashiering
Auth
Trained Fx
Hotel Distance
Handle Payments
Hotel Availability
Create Pay Link
Pay Event Hook
Create Booking
Get Booking
Get Packages
Add Charges
Get Folio
Get Token
Custom Fx
Hotel Search
Shop
Book
Pay Event Handler
Check In
Concierge
Bill
Check Out
Token Handler
AI
Interface
AI
Orchestrator
App
Poly Lib
AI Fx
App Libs
AI Agents
+ Others..
VS Code
AI
Assistant

14. Using is easy:
1) Train a function using postman 2) Ask Poly Assistant for help coding 3) Test your API integration!!!

15. Jake Dreyfuss
Chief Operating Officer
Denver, Colorado
Jake@polyapi.io
linkedin.com/in/jacobdreyfuss10001

16. ● New API Consumption Platform
● Backed by Ross Mason, Founder @ MuleSoft
● Just launched self-service for first GA release

17. Core Use Cases:
1. Help enterprises build API integrations
2. Help API consumers discover & use APIs more quickly
3. Help enterprises leverage AI within their applications

18. ● Poly can learn any public or private API
● Out of the box pre-trained functions:
+ Many others…

19. Sign up for first access to our GA:
Polyapi.io
Questions: jake@polyapi.io