Hospitality

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About Us
A software development company powered by
innovation and cutting-edge solutions.
Based in Kiev, Ukraine and known throughout the world.

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ABOUT US
ServReality is a universe of the latest technologies and innovative products. More than 100 technical wizards create powerful
software magic for clients in the hospitality industry, tourism, and leisure. Our AI/VR/AR solutions help business owners make
smarter use of network investments, enhance their brand awareness and empower their marketing tools. If you’re going to
enter the intense digital realm, ServReality will gladly become your reliable software development partner solving your
technical challenges, from the idea to the ready product, and beyond.

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OUR SERVICES
Outsourcing / Outstaffing
Instead of hiring temporary developers, you can engage
our arsenal of intellect and skills. We will select an
optimal team composition represented by high-level
specialists and organize effective work processes
according to your goals and requirements. In ServReality,
you can find experts in various programming languages
and computing technologies.
Artificial Intelligence / Machine Learning solutions
Smart software is the best assistant for any modern businessman since
it helps perform the majority of working tasks, saving your time and
efforts. Automate your business and improve your customer service
through our AI/ML solutions, including Chat Bots, Computer vision
(CV), Deep learning and Neural networks, Natural language processing
(NLP), and other technology.
Virtual Reality / Augmented Reality
development
Contemporary consumers crave bread and circuses;
present your service or a product through our
incredible 3D solutions, AR & VR & Mix Reality apps
instead of a thousand words

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Protection of your assets
Since 2013, every member of our
team has to sign an NDA to secure your
business.
Responsibility
We deliver top-notch products
featuring intellectual property with a
100% Money Back Guarantee.
Surprisingly affordable price list
We offer customer-centric, cost-effective and
flexible IT services suiting every budget and
company size (SMBs and Enterprises).
Strong expertise
We are high-caliber technicians, starting
from mid- level and ending with tech leads.
Our top specialists deliver premium quality
products.
Total transparency
We provide clear IT Service Agreements with
tight cost control and transparent feedback
and reporting. Absolutely no hidden costs.
5 PROS OF PARTNERING WITH SERVREALITY

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WHAT OUR TARGET AUDIENCE GETS
Hospitality is our main industry focus
We’re here to help hospitality owners tell their clients about their services in an innovative, digital way by using
AI/AR/VR/3D solutions. There are so many options to impress your customers with the power of innovation:
Digital
assistance
Voice-activated
services
Travel experience
enhancers
Automatic data
processing
AI robots
Chatbots and
Messaging
Rich and
responsive
games
AR/VR
applications

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01 02
06 03
05 04
Sightseeingand
Attractions
Conferences,Exhibitions,
Events,B2BMeetings
WellnessandFitnessfacilities
withPools
HotelConcept,HotelApp,
Web-BasedManagementSystem
NightclubsandOn-Stage
performances
Restaurants,Snackbars,
Coffeepoints
OTHER CUSTOMIZED SOFTWARE PRODUCTS
CREATED BY SERVREALITY

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At ServReality, we develop revolutionary products to help our hospitality partners and clients to move their businesses
to the next level of technical evolution, making their organizations more progressive and reputable. Check out some of
our case studies: www.servreality.com/case-studies.
OUR WORK
SERVREALITY INNOVATIVE

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iHotel
HotelKey
Hi&ByeAI-helper
OUR IN-HOUSE PRODUCTS
Boutique Hotel360
In addition to custom-made software development,
our hospitality clients also have access to
ServReality’s products:

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iHOTEL
SERVREALITY
Product overview:
iHotel is the AR app allowing hotel/hostel/apts owners to boost their
offerings through interactive elements within the offered facilities. By
tapping a phone/tablet at a particular place, guests can not only see
the facility with their AR eyes, but also to get some additional data
about the local places of interest, enhancing the use of the map. This
helps tourists better plan out their leisure experience, making their
stay more convenient and enjoyable.
Technologies used:
Beacon, AR/VR, Ultralight C, Desfire EV1, Mifare Plus,
Bluetooth and NFC.

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Product overview:
HotelKey is an app for the hospitality industry used to send virtual keys to guests
to unlock the facility’s door through their phones. The owner of the facility does
not need to stand at the door all the time.
Technologies used:
Beacon, AR/VR, Ultralight C, Desfire EV1, Mifare Plus, Bluetooth and NFC.
HotelKey
SERVREALITY

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Product overview:
Hi&Bye is an AI robot with a friendly face designed for offline check-
ins and check-outs. It also provides hotel guests with some basic
information about the hotel and their stay there..
Technologies used:
AI/Machine learning, IBM Watson and Wayblazer.
Hi&Bye
SERVREALITY

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Product overview:
AI-helper is a chatbot built with AI technology providing online hotel guests with
some basic information, including room facilities, check in/check out time,
general rules, and etc. Since it is a self-learning creation, its communication skills
and customer service are constantly improving and becoming more effective.
Technologies used:
AI machine learning algorithms, Conversational Interfaces (CI), Rasa.AI, AI self-learning
algorithms.
AI-Helper
SERVREALITY

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Product overview:
Boutique Hotel360 is a real breakthrough in a digital revolution. This
application for boutique hotels allows hotel guests to scroll around with
their fingers to check the boutique, its facilities and the surrounding area,
In this way, users get an amazing real-world experience in virtual space.
The 360 touring feature makes you feel as if you are there.
Technologies used:
AR/VR, 3D modeling, 360 video, Xamarin, 360° photography
Boutique Hotel360
SERVREALITY INNOVATIVE SOFTWARE DEVELOPMENT

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Increase sales
Generate re-bookings
Save operating costs
Impress your guests
GET YOUR CUSTOMIZED
HOTEL APP
The ServReality Hotel App platform, operated from your
smart phone or on tablets in every hotel room, and in a
variety of languages, has a great look and feel and is very
easy and intuitive to navigate.
Improve guest satisfaction, resulting in returning guests &
better reviews.
Increase Revenue through increased sales of new services
& promote your current hotel services as well.
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YOUR HOTEL APP IS THE BEST PLATFORM
TO PROMOTE AND SELL SERVICE
Gives hoteliers a unique solution to better track, monitor and control
their staff’s performance with real time stats and completion times of
each and every order and request.
Gives your guests a one of its kind “Fun Finder” solution for
a better stay & experience
Room Service.
Make a Delivery from local Restaurant.
Reserve a Table (at the hotel Restaurant).
Take Away Service.
City Tours.
Local Attractions.
Night Life.
Tickets for Shows.
Bus Tours.
Segway, Museums & Much More...

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• Accept & Decline orders from hotel guests.
• Track and Monitor Staff Performance.
• Order Statistics – Monthly / Weekly / Daily.
• Get Feedback from guests about the hotel
services.
WEB BASED MANAGEMENT SYSTEM
WEB BASED MANAGEMENT SYSTEM
ServReality provides a Web-Based Management System for hotels
OUR ADVANTAGES:
1. Increase revenues through increased sales.
2. Improve guest satisfaction, resulting in
returning guests.
3. Increase online ratings on leading review
websites.
4. Take service level and quality to new
standards

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www.ServReality.com
info@servreality.com
Sportyvna sq. 1A,
01023 Kyiv, Ukraine
info@servreality.com

Hospitality

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