To be part of a dynamic work environment, accepting and meeting challenges on time with hard work, commitment and dedication.  Excellent computer skills and working knowledge of all MS Office applications, email and Internet, etc.  Capacity to quickly learn and apply new work related practices.  Ability to work within a team or individually as required.  Ability to work under pressure

1. 1
Curriculum Vitae
PPEERRSSOONNAALL DDEETTAAIILLSS
Name Ahmed Abed Raboo Abu Naser
Date of Birth 05th
Oct 1976
Nationality Jordanian
Marital Status Married
Mobile +966554339752
Email abunaser.ahmed1@yahoo.com
Visa Status Residency Visa
Driving Licenses Light vehicle (KSA & Jordan)
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To be part of a dynamic work environment, accepting and meeting challenges on time with
hard work, commitment and dedication.
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1996 Technical educational establishment)
(Mechanical Diploma – Heavy Equipment) Amman, Jordan.
Major: Mechanical Engineering
1995 High School
Madaba, Jordan.

2. 2
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Arabic Fluent (Mother Language)
English Good command, writing, reading
TRAINING AND EXPERIENCES
Experience (1) Workingas Rental & used Service Supervisor
(used and rental Equipment)
Company Al Zahid TRACTOR ( Caterpillar Agency, KSA )
Duration Since 08th
April 2011- Ongoing
Job Description -Supervise and monitor maintenance and repair of rental machines and used
equipment, including work scheduling, parts ordering, jobs opening and job
closing.
-Establish routine maintenance schedule for all Rental equipment.
-Evaluate and monitor site inspection of all rental machines and if necessary
perform inspection.
-Monitor machine use at customer site and assess machine application
severance.
-Inspect Used Equipment in-kingdom, and (when required) overseas, and
evaluate its market price.
-Assessperformance of the CMD RentalServicestaff, recommend and arrange
trainingand developmentto improve job performance and product knowledge.
- Ensure good customer relations including customer’s operators and
personnel on site.
- Ensure Service and other related reports, literature, documentation, are all
well maintained and issued in a timely and organized fashion.
Recommendation to the customers to improve the operation at the site by
increasing the fleet with the necessary equipment’s.
Calculate revenues by examining each rented units expenses and costs.
Schedule a site visit to the customers to inspect the unit and show to the
customers how to improve the operation to save time and efforts at site.
-Searching for new clients who might benefit from company products or
services.

3. 3
Experience (2)
Company
Duration
Job Description
Working as Technician & Heavy Equipment Specialist
The Near East Equipment (Komatsu Agency, Jordan )
1996 - 2007
9th
April 2008 – 11th
March 2011
Service & Maintenance Technician
Experience (3)
Company
Duration
Job Description
Lead Hand
Al –Wasit Machinery (Hyundai Machinery Agency, U.A.E)
2007 - 2008
 Remove and install major components.
 Recondition and overhaul Final Drives, Axles, Steering,
Hydraulics, Undercarriage and any other Machine components
within the allotted time.
 Produce legible and accurate Technical Reports.
 Evaluate the reusability of Parts, prepare Parts List using the SIS
and order Parts, as required.
 Maintain good working practices and use all technical information
available.
 Assist Service Supervisor to effectively operate the Section.
 Assist in the troubleshooting
 Ensure that the repairs undertaken to the substation are carried out
to the highest standard.
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 Excellent computer skills and working knowledge of all MS Office applications, email and
Internet, etc.
 Capacity to quickly learn and apply new work related practices.
 Ability to work within a team or individually as required.
 Ability to work under pressur

4. 4
Training & Certification:
 Structure & Function Course – PC 200-7 (The Near East Equipment)
 Structure & Function Course –PC 750-7& HD 465-5R (Komatsu Middle East)
 Certified - LATC (Komatsu Middle East)
 Training - All Komatsu' machines functions (The Near East Equipment)
 Training – All Hyundai machines model Al –Wasit Machinery
 Training – All Hidromek machines model - Al –Wasit Machinery
 Training – All Sumitomo machines model - Al –Wasit Machinery
 English Languages Courses – UAE - Al –Wasit Machinery
 English Languages Courses (Level one &Two & Three )– Zahid Training Centre
 SIS ( CAT System ) - Zahid Training Centre
 ET (ELECTONIC TECHNICIAN) - Zahid Training Centre
 Troubleshooting Methods - Zahid Training Centre
 MS Excel Training - All Levels - Zahid Training Centre
 Handling Difficult Customers - Zahid Training Centre
 EHS Induction / - Zahid Training Centre
 NSC Defensive Driving -- Zahid Training Centre
13 TotalCourse Certification(Caterpillar Global DealerLearning)
Certification
(1)
 ComboRepProfessional - FoundationalLevel - SEP
 HeavyRentsCertification - Foundational Level - SEP
 Machine SalesProfessional SEPFoundational Level
 Marine CustomerService Technician
 Rental SalesANZP/Asia
 Rental SalesChina
 Rental SalesManager- Foundational Level - SEP
 Rental SalesProfessional- FoundationalLevel- SEP
 RUN SalesANZP/Asia
 RUN SalesChina
 UsedSalesANZP/Asia
 UsedSalesChina
 Warranty TechnicianCertification
383 Total Course Completions (Caterpillar University)
Course Completions  152 coursescertification
 231 coursescompleted
7 Total Course Certification (Caterpillar Global Service)