Role of HRD in Aviation Industry


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Role of HRD in Aviation Industry

  1. 1. Role of HRD In Home Aviation Industry Previous Next Help Submitted by : Prashant MaharshiSubmitted to :Prof. Swati ShomeHRM
  2. 2. Agenda• Overview.• History.• Current scenario .• Importance of HRM in the aviation industry.• Training & Orientation.• Career Planning & Development. IIPM AHMEDABAD 2
  3. 3. Overview• An airline provides air transport services for passengers and/or freight.Generally, airline companies are recognized with an air operatingcertificate or license issued by a governmental aviation body.•Airline services can be categorized as being intercontinental, intra-continental, domestic, regional, or international, and may be operatedas scheduled services or charters. IIPM AHMEDABAD 3
  4. 4. Focus of Aviation industry• Air Traffic• Growth• Air movements• Passenger Traffic• Privatization• Cargo Traffic IIPM AHMEDABAD 4
  5. 5. History• Leonardo da vinci made the first real studies of flight in the 1480s• In 1903 Wilbur and Orrville Wright flew 120 feet in Kitty Hawk, North Carolina on December 17th, 1903.• Postal service to transport mail between the central hubs of New York and San Francisco• Carriers for passenger service began in the 1920s IIPM AHMEDABAD 5
  6. 6. Current scenario• There has been phenomenal growth in the Indian aviation sector in 2010-11. India has jumped to 9th position in world’s aviation market from 12th in 2010.• As per the ministry of civil aviation, the airline business is growing at 27 per cent per annum in India.• During 2007, the domestic airline passenger traffic has shown a growth of 32.51 per cent. Further, the scheduled domestic air services are now available from 82 airports as against 75 in 2006. IIPM AHMEDABAD 6
  7. 7. Importance of HRD• Responsible for the employees satisfaction.‡• Affects efficiency of work.‡• Helps organization to meet its objectives and strategic goals by effectively managing employees and maintaining them.‡• Long working hours, frequent travelling demands for sound HR policies.‡ IIPM AHMEDABAD 7
  8. 8. Training And Orientation• Assessment: It is basically a question as to what is needed, where, when and by whom?• Training activity: It helps to achieve the objectives.• Evaluation process: It is measuring the outcome of the various training activities. IIPM AHMEDABAD 8
  9. 9. The three step process is further broken down into different typesof training:‡ Classroom education: most economical form; enables trainees to share their opinions and exchange ideas.‡ Simulation: one of the most expensive form which uses simulation training in the form of machine simulation.• It is the exact replicas of the equipment in the actual work environment.• Very important with respect to safety and emergency training of employees on job experience. IIPM AHMEDABAD 9
  10. 10. On job experience:• Exclusive departure and arrivals terminal are used. Action Learning: Deals with learning by experience. Provides their cabin crew with mock- ups and situational assessment.• Enable the employees to receive hands on training.• Helps to evaluate ones strengths and weakness. IIPM AHMEDABAD 10
  11. 11. • IT Training: Multimedia training (combination of both Audio- Visual and Computer-Based training.) Evaluation:• Process to measure the training activities.• To determine if the objective was attained and to what level. IIPM AHMEDABAD 11
  12. 12. Training of a pilot in simulator IIPM AHMEDABAD 12
  13. 13. Training aspect of air hostess IIPM AHMEDABAD 13
  14. 14. Career & Development• Employee Criteria : Experience in customer service.• Extroverts and ready to face new challenges.• Minimum education qualification of a high school diploma.• To be companionable with colleagues and customers from various cultures. IIPM AHMEDABAD 14
  15. 15. The previous is the position of career planning After a few years of experience reach the level of SFS i.e. Senior Flight Supervisor To avoid this career transition is done by :• Changing careers from country to country.• Going up and down the occupational ladder• Progresses to business or first class based on performance. IIPM AHMEDABAD 15
  16. 16. Earlier passenger planes IIPM AHMEDABAD 16
  17. 17. Present days passenger plane IIPM AHMEDABAD 17
  18. 18. Current day chartered plane IIPM AHMEDABAD 18
  19. 19. Thank You IIPM AHMEDABAD 19